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Mealtimes Matter MealTimes Matter GLOBALLY Mealtimes Matter MealTimes Matter GLOBALLY

Mealtimes Matter MealTimes Matter GLOBALLY - PowerPoint Presentation

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Uploaded On 2018-10-31

Mealtimes Matter MealTimes Matter GLOBALLY - PPT Presentation

Its building on Protected Meal Times REMEMBER ITS EATING FOR GOOD HEALTH NOT HEALTHY EATING The Challenges Fact Many Different Routes being taken A Brief History When a person is compelled by the pressure of occupation to continue his business while sick it ought to be a rule ID: 705759

food mealtimes matter patients mealtimes food patients matter meal patient required support ward mealtime ensuring assistance catering experience eating remember times positive

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Presentation Transcript

Slide1

Mealtimes MatterSlide2

MealTimes Matter GLOBALLY

Its building on

Protected Meal TimesSlide3

REMEMBER ITS EATING FOR GOOD HEALTH NOT HEALTHY EATING

The ChallengesSlide4

Fact

Many Different Routes

being takenSlide5

A Brief History

“When a person is compelled, by the pressure of occupation, to continue his business while sick, it ought to be a rule

WITHOUT ANY EXCEPTION WHATEVER

, that no one shall bring to them or talk to them while they are taking food, nor go on talking to them on interesting subjects up to the last moment before his meals, nor make an engagement with them immediately after, so that there be any hurry of mind while taking them“

"

Nothing shall be done in the ward while patients are having their meals

Florence Nightingale

Patient catering is not about just a food offer, it is about offering a meal offer & experience which fits the patient’s needs and expectations.Slide6

The devil is in the detailSlide7

BUILDING ON PROTECTED MEALTIMES

For many Protected Mealtimes became a sign at the door

Mealtimes Matter builds on these principlesSlide8

Food is The Best Form of Medicine

Focusing on Food

Dining Companions

Ward Routines – working together

Clinical Teams

Enhancing the Patient Meal Experience

Listen

“We get it right first time every time”

for patients

MealTimes Matter – Don’t change CultureSlide9

M

anage the environment to allow people to eat in a welcoming, clean and tidy area

E

nsure a relaxed atmosphere to enjoy the meal experience

A

ssist people who require help with eating and drinking

L

imit non-essential interruptions to focus on providing support at meal times

S

taff and visitors recognise the importance of meal times as part of basic care

Making MealTimes Matter - VALUESSlide10

Key responsibilities include:

Gathering staff prior to meals to prepare patients and to understand patients’ needs at the mealtime

Ensuring patients requiring assistance are identified

Ensuring patients receive the required assistance

Ensuring patients have a positive mealtime experience

Reporting any food quality issues to catering teams

Signing off the meal process as completed once patient feedback has been received

Making MealTimes Matter - Co-ordinatorSlide11

Ensure Patients requiring assistance are identified and supported using local processes, e.g. red trays/mats/white boards

Preparation

Patients – hand washing, safe eating position

Staff – hand washing and appropriate protective clothing

Environment – clean and tidy inc Aroma

Equipment – use available equipment, e.g. Special needs crockery, remember patients own spectacles if required!

MealTimes Matter – Before MealTimesSlide12

Staffing levels

Minimise non-essential interruptions

Ensure food and drink is within easy reach

Provide assistance where required (open packets, cut up food, pour drinks)

Support people to eat and drink where required

Family, friends and volunteers may assist if this will encourage food and fluid intake and is safe to do so

Provide positive encouragement to increase food and fluid intake

Allow sufficient time for food and drink to be enjoyed

MealTimes Matter – During MealTimes Slide13

Ensure Patients trays are removed

Liaise with nurses to identify those patients who have left food

Offer hand washing/wipes

Environment – clean and tidy inc Aroma

Tell them when the next meal and drinks are

ASK them what they liked (use positive words not negative words)

MealTimes Matter – After MealTimesSlide14

Board level agreement for implementation and rollout

The Senior Nurse is responsible for implementing ward aspects of the mealtime bundle

The Lead Nurse’s are accountable for ensuring robust processes are in place in each ward

The Catering Managers are responsible for adherence to the catering elements of the mealtime plan

MealTimes Matter – AccountabilitySlide15

Support with nutrition and hydration is essential helps prevent re admissions. Where will the discharged patient get support from?

Discharge Packs

Access to procuring adaptive equipment

Crockery

Hydration Jugs & Glasses

Feedback is important so too is Patient involvement

Shaping Menus

Volunteers

Going Home (or not)Slide16

REMEMBER WE DON’T JUST

COOK AND SERVE FOOD

WE HELP SAVE LIVESSlide17

LEAVE A LEGACY FOR CHANGE AND ACTIONSlide18

REMEMBER

NEVER FORGET THE POWER OF A SMILE

WHEN SUPPORTING MEAL TIMES