Amy Beckham Osborne University of Kentucky College of Law Library Looking toward Cross Training Why crosstrain Where is crosstraining being done Crosstraining and Law Libraries Pros Pitfalls ID: 599181
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Slide1
The Pros and Pitfalls of Cross-Training
Amy Beckham Osborne
University of Kentucky College of Law LibrarySlide2
Looking toward Cross Training
Why cross-train?
Where is cross-training being done?
Cross-training and Law Libraries
Pros
Pit-fallsSlide3
Why Cross-Train
Improve productivity
Alleviate
boredem
May be more efficient than brining in new hires
Improve moral
Maintain a flexible attitude
Breaks down the “us versus them” mentality
Counteract short-term/long-term leaves of absenceSlide4Slide5
Where is Cross-Training being Done
Private Industry
Academia
MilitarySlide6
Private Industry
Greenpages
Dawn Food Products
Medical Technology Labs
Physician’s OfficesSlide7
Military
Exemplifies working as a unit
Everyone pitches in to get the job done
Work together as a unit Slide8
Models of Military Cross Training
Equipment Model
Task Model
Team Interaction Model
Team ModelSlide9
Implementing a Cross Training Program – the Do’s
Who should be cross trained?
Identify the skills needed for the position
Look at list of employees’ proficiencies
Can be formal or informal
Make the cross training fair
Evaluate the program to ensure continued effectiveness
Make sure program
meets
the institutional needsSlide10
Cross-Departmental Exchange
Positional Clarification
Positional Sharing
Positional RotationSlide11
Implementing a Cross Training Program – The Don’ts
Do not cross train just one department
Can be done over a long period of timeSlide12
From the top down or from the bottom up?
Where should cross training begin?
Everyone needs to buy-in and participateSlide13Slide14
Cross Training and Law Libraries
Circulation
Processing - Mail
Loose-leaf filing
Basic Reference
Simple computer tasksSlide15
Specific Reference tasks to consider
Reference interview
Vendor interfaces
Search techniques
AccessSlide16
Informal Survey
20 Libraries contacted – 16 responded
“All of our librarian, despite their responsibilities must sit at least one
shift at the reference desk. It is important that everyone understands
that everything we do affects how we help our patrons”
Anonymous Library DirectorSlide17
Informal StudySlide18
Pros
Less down time
Familiarity
Environment of collaboration – team approach
Environment of upward mobility
Reduce workload in overworked areas
Boost morale
Increases job knowledgeSlide19
Pit-Falls
Lack of time
Money – especially in private
law libraries and
businesses
Morale could fall Slide20
Can Cross training benefit your library?