Ashley DunklebargerJoey Phelps Customer Service Directors General Services Administration 2016 eTools for Vendors Finding Government Business GSA CAR GSA C ustomer A ccounts and R esearch ID: 772710
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Ashley Dunklebarger/Joey Phelps Customer Service DirectorsGeneral Services Administration2016 eTools for Vendors Finding Government Business
GSA CAR GSA C ustomer Accounts and Research Customer Service Directors Why should you care?
C ustomer S ervice DirectorsGSA’s Face to the CustomerSource for Acquisition SolutionsTrusted Advisors GSA Vendor Advocates
ConclusionWhat is e-Buy and when should it be used? What benefits and value does the user get?Who is using eBuy? eBuy from the seller’s point of viewStarting an RFQ (as a buyer)Questions and wrap up 4 gsa.gov/ csd
Small Business
GSA eLibrary
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GSA Advantage!®
GSA Advantage StatsFY16 YTD Sales = $106,800,000800,000 Registered Customers750,000+ Searches Every Work Day4,000 + orders placed each day
Topics of DiscussionHomepage FunctionalityRegistration/LoginSearching Capabilities www.gsaAdvantage.gov
Experience GSA eBuy
What is e-BuyWho is using eBuy?eBuy from Your Side 31 www.eBuy.gsa.gov
What is eBuy?32On-line Request for Quotes (RFQ) Obtain quotes and Issue orders Products and Services GSA & VA MAS G overnment Wide Acquisition Contracts (GWACs)
33What is eBuy used for?Services Volume Discounts for high quantity or high dollar purchases Complex Requirements or combination product/serviceDetermining Sources of Supply (Request For Information)
34Benefits to customers?Paperless process with HUGE archival toolStreamlined Acquisition Process Easy, Easy, Easy!Ensures competition History to Re-Use, Pass on, Audit
35Section 8632009 Duncan Hunter National Defense Authorization Act All buyers of product and service orders using MAS and exceeding $ 150,000 ( SAT)Perform market research and send an RFQ to as many Schedule contractors as practicable, and obtain at least three quotes. If three quotes are not obtained you must provide a written determination explaining that no additional contractors could be identified despite reasonable efforts. - or-Contact all schedule holders that offer the required work by informing them of the opportunity for award Use of e-Buy meets this requirement
Small Business Jobs Act of 2010Interim rule for FAR Case 2011-024, effective Nov. 2, 2011, provides agencies with the ability to set aside orders and Blanket Purchase Agreements (BPAs) issued under Multiple Award Schedules (MAS) program.Before this rule, agencies were prohibited from setting aside orders and BPAs under the MAS program. 36
Set AsidesContracting Officers, at their discretion, may set aside orders and BPAs for small business and the following small business subcategories:8(a) business development participantsHUBZone small business Service-disabled veteran-owned small business (SDVOBS)Economically disadvantaged women-owned small business (EDWOSB)Women-owned small business (WOSB) concerns eligible under the Women-Owned Small Business Program 37
What are the benefits for you?Estimated awards = $1,744,372,003RFQs closed = 11,386 of those, 1,615 were RFIsGSAC RFQs by center = 1,006
Seller’s side39
40 www.eBuy.gsa.gov
Buyer’s side45
46Find SourcesBrowse Schedules Locate specific ContractorsEnter Requirements and DocumentationReceive and Evaluate Quotes Make Award and Notifications
47Requests for Information (RFI)Sources of New Technology Innovative SolutionsComplex Acquisitions Teaming Solutions
48Requests for Information (RFI)Only 1.5% of vendors respondStill Competitive Acquisition Your Innovation makes you Most Competitive!Opportunity for Unique Teaming Solutions
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51Other Sources of Business
www.fbo.gov
53Other Sources of BusinessState Multiple Award Contracts Local and Municipal IT-70 and 84Colleges and Universities
reverseauctions.gsa.gov
Web Sites Referencewww.gsaadvantage.gov – GSAAdvantage! www.gsaelibrary.gsa.gov – GSA e-Library www.ebuy.gsa.gov – GSA e-buywww.gsa.gov/powerup – tutorials & info on e-toolswww.fbo.gov – FedBizOppsreverseauctions.gsa.gov – Reverse Auctionswww.gsa.gov/csd – Customer Service Director listing
Thank you!Ashley DunklebargerCustomer Service Director – North Texas817-978-3569 ashley.dunklebarger@gsa.gov
Thank you!Joey PhelpsCustomer Service Director – Arkansas and Louisiana 817 850-8488 joey.phelps@gsa.gov
Our PriorityExpanding Opportunities for Small Business
Our Priority Fiscal Year 2013CATEGORY GOAL ACHIEVEMENTSmall Business 35.49% Small Disadvantaged5% Woman Owned5% HUBZone 3% Service Disabled Veteran 3% 66% 19% 10% 6% 3.8%
Our Priority Fiscal Year 2014 CATEGORY GOAL ACHIEVEMENTSmall Business 50% Small Disadvantaged 7% Woman Owned5% HUBZone 4.44% Service Disabled Veteran 4.44% 78% 37% 19% 1.4% 1.04% Back