PPT-Astea
Author : kittie-lecroy | Published Date : 2017-12-20
Mobile App Training Materials Repair a Part Start Repair a Part Leave Loaner 2 Module Overview In this module you will learn how to transact sending a part out
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Astea: Transcript
Mobile App Training Materials Repair a Part Start Repair a Part Leave Loaner 2 Module Overview In this module you will learn how to transact sending a part out for repair and install a loaner part within the . Customer Unavailable Module. (Technician arrives onsite) . Start . Customer Unavailable (Arrived at Customer Site). 2. Module Overview. In this module you will learn the process of working a Service Ticket in Astea in the event that you arrive at the customer site to find that the customer is unavailable. . Mobile . App . Training. Customer Unavailable Module. (Technician contacts customer before . beginning travel) . Start . Customer Unavailable (Call Before Starting Travel). 2. Module Overview. In this module you will learn how to complete a service request in the . Customer Unavailable Module. (Technician en route to customer site) . Start . Customer Unavailable (En Route to Customer Site). 2. Module Overview. In this module you will learn the process of working a Service Ticket in Astea in the event that you are in route to the customer site and you are informed that the customer is unavailable. . Materials – Add and Delete Miscellaneous Service. Start . Materials – Add Misc. and Delete. 2. Module Overview. There are times you need to use parts that are not in the standard parts list (bolts, screws, nuts, etc). In this module you will learn how to add a miscellaneous part to a Service Order.. What’s New. Start . What’s New. 2. Module Overview. This module describes the new functionality with the release of DSE. . In this module you will learn how to update the duration and how to preview an appointment booking for a service order.. GUZU - ORDUTEGIAK 9:00 - 10:00 1. saioa 10:00 - 11:00 2.saioa 11:00 - 11:30 JOLAS - ORDUA 11:30 - 12:30 3.saioa 12:30 - 13:30 JAN - ORDUA 13:30 - 14:30 4.saioa 14:30 - 15:30 5.saioa 15:30 - 16:30 GUZU
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