CallCenter Since 1970 MISS DIG 811 Annual Ticket Counts 2017 2016 2015 2014 2013 JAN 36967 30684 27508 27242 29222 FEB 38007 33355 23420 25979 25197 MAR 60295 61411 ID: 728970
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Slide1
Michigan’s Utility Notification
Call-Center Since 1970.Slide2
MISS DIG 811 Annual Ticket Counts
2017
2016
2015
20142013JAN
36,96730,684
27,50827,24229,222FEB
38,007
33,355
23,420
25,97925,197MAR60,29561,41147,55734,81834,885APR81,49080,78785,21984,27870,855MAY103,97590,37885,74093,01989,051JUN99,31792,47489,75491,69276,978JUL86,78778,65389,75486,42276,725AUG94,11987,36876,72877,02873,297SEP83,15980,18875,71379,91673,790OCT85,42375,09576,57479,55577,409NOV66,06852,88354,96546,35049,434DEC37,37940,35343,27737,46130,994TOTAL872,986782,107768,752763,760708,537Slide3
Online Ticket CreationRemote Ticket Entrye-Suite
e-Locatee-OHAe-Plan
59% Ticket VolumeSlide4Slide5
Public Act 174
Excavation Utility Owners & OperatorsPenalties & EnforcementSlide6
MISS IG
Public Act 174Slide7
Public Act 174 Excavation:
A Few Words About MISS DIG Tickets
Excavators shall provide a dig notice (non-emergency) to the notification system at least 3 business days, but not more than 14 calendar days before the start of any blasting or excavation.Include a Name and Contact Telephone Number of Someone Who Can Answer Questions About the Dig Notice
No Piggybacking – Each Excavator Must Have Their Own TicketTickets Have an Expiration Date (21 day ticket or 180 day project ticket)Slide8
Public Act 174 Excavation
Public Act 174 makes several exceptions that excavators should know about.
Replacing a fence post, sign post, or guardrail in its existing location.Any excavation performed at a grave site in a cemetery.Any excavation performed within a landfill.
Routine road maintenance or preventive maintenance that doesn’t go deeper than 12 inches below grade. Routine railroad maintenance activity, or railroad maintenance in the right-of-way, to a depth of 12 inches.And normal farming activity.Slide9
Public Act 174Participation in Positive Response is required by law for BOTH the excavator & the facility owner/operator! Response.missdig811.orgSlide10
An excavator shall provide immediate additional notice to the notification system and stop excavation in the immediate vicinity if the excavator has reason to suspect the presence of an unmarked facility due to any one of the following:
Visible evidence of a facility with no marks visible.
(b) Lack of a positive response to a ticket. (c) A positive response from a facility owner or facility operator indicating the presence of a facility with no marks visible.
Public Act 174Slide11
Public Act 174: Caution Zone
The area within 48 inches of either side of the facility marks provided by a facility owner or facility operator
4’
4’
8’ Total Caution Zone
No Hand-Digging Required
If work is being done outside of the 8 ft. “Caution Zone,” soft excavation is not required.Slide12
Public Act 174
4’
4’
8’ Total Caution Zone
Must Hand-Dig
If work is being done inside of the 8 ft. “Caution Zone,” soft excavation is required to expose all .Slide13
Michigan's Utility Color Codes:
Public Act 174Slide14
Public Act 174(4) Facility owners and facility operators shall be members of and participate in the notification system and pay the fees levied by the notification system under this section. This obligation and the requirements of this act for facility owners and facility operators do not apply to persons owning or operating a facility located on real property the person owns or occupies if the facility is operated solely for the benefit of that person. Slide15
Public Act 174(o) "Facility" or "underground facility" means an underground or submerged conductor, pipe, or structure, including, but not limited to, a conduit, duct, line, pipe, wire, or other device and its
appurtenances used to produce, store, transmit, or distribute a utility service, including communications, data, cable television, electricity, heat, natural or manufactured gas, oil, petroleum products, steam, sewage, video, water, and other similar substances, including environmental contaminates or hazardous waste.Slide16
EXAMPLES OF FACILITY OWNERS WHO MAY NOT BE MEMBERS:
MOBILE HOME PARKSHOSPITALSSCHOOLS/COLLEGES
LARGE COMPANIESMUNICIPALITIES
PROPANE COMPANIESSlide17
Public Act 174…. Facility Owners
Post to Positive Response
Participate in Design Ticket
Mark Ticket by Dig Start DateSlide18
Public Act 174…Facility OwnersStandard NEW Ticket – 3 Business DaysDestroyed Markings – 24 Hours
(not including weekends or holidays)Lack of Positive Response – 3 Bus. HoursUnmarked facility – 3 Business HoursAdditional Assistance – 3 Business HoursEmergencies – 3 Hours (NOW emergencies)Design – 10 Business Days
RESPONSE TIMESSlide19
Public Act 174…. Facility Owners
Section 7.8
New facilities built after the effective date of this act shall be constructed in a manner that allows their detection
when in use.Slide20
Public Act 174
Penalties & Enforcement
http://www.michigan.gov/mpscSlide21
Public Act 174…. Enforcement
Excavation Performed by MunicipalitiesFirst Violation - up to $5kSecond Violation – up to $10k plus training
Third Violation – up to $15k plus cost of repair