Presentation to the State of Alabama - PowerPoint Presentation

Slide1

Presentation to the State of Alabama

CGM, LLC - Confidential

CGM, LLC

Low Income Enrollment &

Fraud Management PlatformSlide2

Real-time, Online Enrollment, Eligibility Verification, Fraud Management

Prevention Rather Than Correction

Long-Term Lifeline Program Sustainability

CGM, LLC - Confidential

State-Managed Low Income Enrollment

& Fraud Management Platform Goals:Slide3

Enrollment Portal Address Validation Duplicate Edit Check DB

CGM, LLC - Confidential

Low Income Program:

Proposed Enrollment & Fraud Management Platform

Name

Address

DOB

Last 4 of SS

Normalize Text

Dip Against USPS and other sources

1. Phone Number

2. Existing Name/Address3. Existing Address Only4. Previous Historical Name/Address (LNK)

State Welfare DBs

Denial

Bin

Valid

Lifeline Account

Prevents Ineligible/Phony Name & Address Fraud

Prevents Duplicate Name & Address Fraud Slide4

Protect Federal Funds and Long-Term Viability of the Program by Eliminating Vast Majority of Eligibility and Duplicate Subsidy Fraud.Provide Proactive Stewardship of the Program by Leveraging Assets Unique to the State.

Retain State Control Over the Eligibility Data & Process.

Simplifies

Enrollment for Eligible Citizens, Driving State’s Take-Rate and Influx of Low Income Support Dollars. Takes Pressure Off of the State’s Initial ETC Designation Process by Ensuring Compliance Downstream. Could Position State for Eventual Broadband Pilot Program.

CGM, LLC - Confidential

Benefits to State of

AlabamaSlide5

Provides the Model for No-Cost, Technology-Driven, Fraud-Free Foundation on Which Broadband Program Can be Deployed.

Solves the Self-Certification + Proof Dilemma, the Cumbersome Annual Certification/ Verification Process, and the E-Signature Debate.

Platform will Automate Much of the USAC (and State) Audit Process.

Audits Can Now be Targeted and Data Driven:

Focus on Aberrations vs. Previous Random Approach.Complaints will

be researched/analyzed/verified via databases vs. taken as

gospel

and acted on.

The Statistical Data Available Through the Platform Will Drive Great Efficiencies in The Low Income Program

: Urban vs. Rural; Qualifying Programs; End User Movement; Desired Service Offerings; Effective Communication/Outreach Channels; Denial Reasons. Ultimately, It Will Measure the Current Levels of Fraud. Assists the FCC considerably by Providing Near-term Stats Relative to Actual Fraud, Attempted Fraud and Fraud Avoided, resolving the primary complaint against the Low Income/Lifeline Program.

CGM, LLC - ConfidentialBenefits to the FCC & USAC Slide6

Makes the Program/Subsidy More Accessible to Eligible, Unserved Consumers: Simplifies Enrollment Process.

Multiple Program Entry Points – Consumer, Case Worker, ETC Service Provider. Drive Take-Rate via State and ETC –Driven Awareness Campaign.

AL Estimated Eligibility Pool of 470,000 . Estimated Take –Rate

of 276,000 (58%).Benefits to the ETC Service ProviderSecures Lifeline Customer Base – Protects from Loss of Customers in a USAC or State Duplicate-Audit.

Significantly Simplifies the Enrollment Process, Driving Cost from their Model. Evidences Responsible Stewardship and Would Likely Assist Their Efforts to Expand ETC Footprint.

Removes Poor/Unfair/Improper Practices from the Marketplace.

CGM, LLC - Confidential

Benefits to the ConsumerSlide7

Additional/Optional Ways of Preventing Waste, Fraud and Abuse with the Platform:

Can Confirm Active Line Status for Reimbursement Requests.

Can Confirm Usage within a 60-day Window of Reimbursement Request.

Can Prevent Wireline Double Dip.Can Ensure Correct Subsidy Amount Requested, by State.

CGM, LLC - Confidential