Performance Quality amp Fulfillment at Work Principles and practices for dealing with demands tasks and opportunities coming at you with focus and relaxation Our world has changed dramatically over the past 25 years ID: 273367
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Elevating Performance, Quality, & Fulfillment at Work
Principles and practices for dealing with demands, tasks and opportunities coming at you with focus and relaxation.Slide2
Our world has changed dramatically over the past 25 years
We need to learn how to work and live in the 21
st
century.
We need new thinking regarding performance, productivity, fulfillment & well beingSlide3
Automobiles
Trains (standardized time zones)
Late 1800’s
1900
Assembly lines & mass production
1950
Interstate Highway System
Electric typewriters
Personal Fax Machines
Affordable flying
Cell phones
Internet
Wi-Fi
Personal Computers
E-mail
Instant
Messaging
1960
1970
Events that have increased
the
Speed, Complexity, & Volume
of Work in the
21
st
Century
1980
1990
2000’s
Mainframe computers
Touch tone (digital) phones
Sputnik & Space raceSlide4
future technology trends
By 2015 there
will be more than 50 billion chips
that will all be connected into one wireless global network, speaking one language.By 2020 these
self
evolving chips will have the capacity to learn, watch, record, analyze, and identify every person on the planet in real time.By 2020 the internet will develop a type of ‘personal awareness’ of itself.From ‘The Extreme Future’ by James Canton, Ph.D.Slide5
How’s this working for us?
“Since 1957 our GNP has double while the average level of happiness has declined (about 32%). .. the divorce rate has doubled, teen suicide has doubled, violent crime has tripled, more people than ever are depressed, overweight, suffer from ADD, and are addicted to drugs, food, gambling, stress and/or work.”Slide6
The number of American workers who consider stress to be a major problem in their lives has
more than doubled
during the past ten years.
62% percent of American workers say their workload has increased over the last six months; 53% say work leaves them "overtired and overwhelmed.Slide7
Feeling Disconnected?
“While we have been miraculously connecting electronically over the past 15 years, we have also quietly and unintentionally been disconnecting interpersonally.”
~~~
CrazyBusy, Edward M. Hallowell, M.D.
Slide8
Signs you might be suffering from ADD…
You pulled up to a stop sign and waited for the light to change.
You tried to open the front door of your house with the keyless remote to your car.
You tried to change television channels with the telephone.You could not find the glasses that were on your face!Slide9
Today’s Challenges
Prioritizing-knowing which thing to do and when to it
Distractions & interruptions - Handling too much of everything; technology, information, demands, tasks and multiple projects
Productivity Tools – what tools to use & how to use them, so they work for YOU
Quality of life & health - Handling ever increasing amounts of stress and anxiety, learning how to relax in the face of it Slide10
What about you?
What your challenges?Slide11
Work Habits
We have work habits that impede our performance and lead to stress.
Altering your work habits will transform your productivity and diminish your stressSlide12
hab
•
it (habit) n.
A recurrent, often
unconscious pattern of behavior that is acquired through frequent repetition. An established disposition
of the mind or character.
An
addiction, especially to a narcotic drug. Definition of HabitSlide13
‘habits at work’
This happens
Someone walks into your office
Something comes to mind that you need to remember
Someone asks you to do something
An email arrives in your in box
You do this
You stop what you are doing & talk
You tell yourself “I’ll remember that later”
You jot it down on a handy scrap of paper
You stop what you are doing and respond to the emailSlide14
What are some of your work habits and/ or techno-addictions?
Email, texting, taking interruptions, responding or not responding, procrastinating, waking up at 3am in a panic, working all the time, avoiding the hard stuff, being too self critical, always trying to get more organized..Slide15
Time Management
When most people think of productivity, they think of time management, useful but limited
We have more productivity tools than we could have imagined. Since 1960 the average American is working 160 hours more per yearSlide16
The ‘Time Management Ladder’
Day/Executive Planners
Organizational tools:
Post-it notes, whiteboards, paper calendars, Technology Tools:
Blackberry’s, Laptops,
Electronic Calendars
Electronic Post-it notes cocktails…Slide17
There’s a disconnect between the new work environment, our traditional approaches and our ‘brains capacity’ to effectively deal with work & life
Working longer hours is
unsustainable
; resulting in exhaustion, sickness & disengagement.Slide18
‘trying to get it all done’
Y
ou will never get it all done.
It’s Impossible!Slide19
It is obvious that you will never get it all done,
but you habitually think you should get it all
done
We all know that good people should get it all done and are failures if they don’t. Since you are a good person you will try to get it all done, anyway – even if you can’t.
Notice…Slide20
What are some of the ways you try to “get it all done”?Slide21
Multi-tasking?Slide22
Release
“I release the need to get it all done, now and forever….”Slide23
Technology (alone) is not the answer
We need an ‘integrated approach’ to productivity that is grounded in the totality of ‘who we are.’
.Slide24
Too much technology?
“Our task now is to learn how to use the technology we’ve invented, rather than allow it to use us, so that it improves our human connections, and does not replace them.”Slide25
Too much technology?
Did you hear about the women that called 911 because she locked herself
inside
her car? (Turns out the keys were in the ignition!)
I actually saw a man checking his email on his laptop and using the urinal at the same time.One of my friends told me she sent a text message to her son asking him what he wanted for dinner - she was in the kitchen, he was in the living room!
Ever yelled at the automated voice?
I caught my Rabbi checking his blackberry while leading prayer service…perhaps it was you know who…Slide26
What productivity tools do you
really
need? Slide27
How many do you use?
To Do / Task List
PDA
E-mailTablets
Piles on your desk Computerized schedule Scraps of paperFiles
Books
Laptop computer
Bound notebooksPaper Schedules/OrganizersBasketsDatabaseFax machines
Cell phoneWord ProcessorsBlackberry
DictaphoneVoice messagesDesk top computer
Wall calendarDesk phoneInternet portals
Wireless productsVoice recorderDigital camera
Computer databasesPost-it NotesSpreadsheets
Instant messaging
NotebooksPaper foldersComputer files
Contact listsSatellite phonesReference libraries
Activity logsProject Mgmt programsCRM software
Webcast presentationsTape recordersVideo cameras
PlannersVoicemail logsMeeting journalsSlide28
Your Current Management Structure
When you look at your list as a system, what’s the nature of your existence system?
How
would you describe it
?What is the impact
of using this system
on your performance and peace of mind?Slide29
Productivity Practices
Capture
Schedule
Use Task Folders for Managing People & ProjectsSlide30
Catch ToolsSlide31
Catch Tool Work Practices
You have
one or two
Catch ToolsYour Catch Tool is at hand
at all timesEnter ideas into your Catch Tool as they come to mindEach day
, you
move everything
from your Catch Tool into your calendar, or to your outlook projects foldersSlide32
If you’re going to do it; schedule itSlide33
Storing Relevant Information
The Occasion
Link to information on the Internet
Pertinent E-mail
Agenda items can also go hereSlide34
inhale…exhale…email
5 practices for saving your sanitySlide35
Email Practices
Turn off your e-mail notification indicators – sound and visual.
Schedule time
to scan and read the E-mail in your inbox As you read and scan your E-mail, slide anything that you cannot respond to instantly
into your
Not Doing Now
E-mail folder or to the task folder it belongs toSlide36
Email Practices
Schedule three or four occasions per week to
review, process and respond
to what is in your Not Doing Now E-mail folder.
Do not open and read E-mail except during the scheduled Occasion.Slide37
Handling interruptions & distractionsSlide38
Interruptions & Distractions
Learn to say “NO” when you should
When interrupted ask, is this a ‘411’ or a ‘911’
Use ‘Agendas’ (task folders in Outlook) to manage projects and people
Close your door when you shouldSlide39
Tips
Release the need to be busy all the time
Release stress through breathe; meditate, walk, exercise
When you don’t know what to do; get quite & check in
Don’t eat & work at the same timeSlide40
Tips
Take brief but regular breaks from your desk, naps are good whenever possible, feed your soul
Manage the quantity & quality of exposure to the machines
Don’t take your technology to bed, take your spouse to bed insteadSlide41
Reduce caffeine, sugar and alcohol
“My doctor says only one glass of alcohol per day…I can live with that!”Slide42
completionSlide43
We are at crossroads
Business as usual
Working longer & harder
Consuming to get happy
Thinking from separateness
Connection
Communication
ConsciousnessThinking from OnenessBeing a ‘whole person’Slide44
“The link between wealth and happiness is not borne out by experience. Money can buy many things but not happiness and well being. It can buy sex but not love, attention but not caring, information but not wisdom. Slide45Slide46
What did you get?
What do you now see is possible?Slide47
Coaching or Support
Need Support?
760-918-6701
Or Visit:
www.lifeworkseducation.com/resourcesSlide48
Helen Keller
“I used to have time to think, to reflect, my mind and I. We would sit together of an evening and listen to the inner melodies of the
spirit
which one only hears in leisure moments when the words of some loved poet touch a deep, sweet chord in the soul that until then had been silent.”