The Monterey County Department of Social Services partnered with the Housing Resource Center of Monterey County an independent nonprofit housing organization to provide Rapid Rehousing and support services to homeless CalWORKS families ID: 688735
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Monterey County Housing Support Program
The Monterey County Department of Social Services partnered with the Housing Resource Center of Monterey County, an independent nonprofit housing organization, to provide Rapid Re-housing and support services to homeless CalWORKS families.
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Referral Process
The Department of Social Services is responsible for referring homeless CalWORKS families to the Housing Resource Center.
Once a family contacts the
CalWORKs eligibility staff and identifies as being homeless, the Eligibility Worker issues a Housing Support Program referral.
When the referral is received by the 501-Housing Support Program shared email, active status is verified and the referral is forwarded to the Housing Resource Center.
The Housing Resource Center has three (3) business days
to contact the referred client to set up an appointment.
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Housing Resource Center Role
Evaluates each referred family and determines their
housing needs and barriers.
Partners with other Monterey County housing agencies.
Determines the financial assistance needed, including rental assistance, security deposit, moving expenses, utility and utility deposits, emergency motel/hotel payments and unexpected financial burdens.
Provides monthly case management to determine continuing need, income changes, compliance, and progress toward goals
.
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The Housing Resource Center Role
Intensive Case Management includes: Progressive, ongoing case management services
Assessment of family barriers that may impede access to being housed; and provides necessary referrals
Monthly office and home visits
Financial literacy education, including budgeting and money management
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Housing Specialist Role
Landlord outreach, recruitment, engagement, and RECOGNITIONInventory of available units
Conducts habitability and basic safety inspections of each unit
Conducts 30-day inspections of each unit where the client has been permanently housed
Works with each family to set housing goals
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Working with Landlords
Outreach, Recruitment and Information:
Reach out to landlords
and property
owners. Introduce and provide information
about the
agency and the services offered
Negotiation and Engagement:Discuss the housing barriers clients are facing, and explain
the benefits
of a partnership. Outline
specific
incentives:
steady stream of tenants guaranteed
minimized number and length of vacancies
decreased advertising costs for new tenants
pre-screened clients ready to rent.
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Addressing Housing Barriers
Background Checks IncomeCredit and Rental History
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Accomplishments:
Steady stream of referrals into the programGood channel of communication between Social Services and the Housing Resource CenterMonthly case review meetings Challenges:
New programs take time to implement when working with outside agencies“Homeless”
definition versus housing preventionChallenging rental market
Clients’ motivation
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