VCH Experiences Linda Dempster RN MA Executive Director Quality Patient Safety and Infection Prevention and Control March 2013 The Challenge Complex system Few regulationsstandardsprotocols ID: 309301
Download Presentation The PPT/PDF document "Embedding Literacy" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Slide1
Embedding LiteracyVCH Experiences
Linda Dempster, RN, MAExecutive Director, Quality, Patient Safety, and Infection Prevention and Control
March 2013Slide2
The Challenge
Complex systemFew regulations/standards/protocolsCommunication issues/multiple team membersInterface between humans and machines
Risk of error is great! Slide3
Embedding literacy and essential skillsOur work with: “embedding literacy and essential skills in infection control practices in hospitals”
collaboration between VCH, HEU, Housekeeping and Decoda SolutionsSlide4
Decoda’s expertise
Literacy and essential skills for VCH some examples: 1.
p
atient education pamphlets
2
. housekeeping in hospitals
Slide5
The keys to infection p
revention and controlprevention
m
anagementSlide6
Lab Technicians
Pharmacists
Nurses
Physicians
Patients
Infection Control Practitioners
Administrators
Infectious Disease Physicians
HousekeepersSlide7
Routine cleaning and maintenance of all mobile equipment
Good housekeeping practices
Appropriate use of antibiotics
Good hand
c
leaning
Treatment guidelinesSlide8
Patient education
TLC Project
originalSlide9
TLC Project
Version 2Slide10
TLC Project
Final versionSlide11
TLC Project
originalSlide12
TLC Project
Final versionSlide13
Housekeeper education-the before Slide14
Difficult to read/understandSlide15
The after
15Slide16
16Slide17
17Slide18
The carts before
No clear understanding of exact steps to follow when cleaningNo microfiber cloths
No colour coding
18Slide19
The carts
afterMicrofiber cloths
Colour-coded
bucketsSlide20
Clear instructions for useSlide21
Look where we are noww
e asked the housekeeper about the new carts-she said she really liked the new carts and especially the new micro fiber cloths "
I can feel them cleaning better".Slide22
Thank you!