The Critical Role of the

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Presentations text content in The Critical Role of the

Slide1

The Critical Role of the TWI Champions in a Successful TWI Implementation

WebinarFebruary 25, 2010 Presenters: Steve Grossman and Sam Wagner

www.TWI-Institute.org

Slide2

Outline for today 1. Introductions2. Training Within Industry3. How does TWI Support Lean?4. What is a TWI Champion ? 5. Why is the TWI Champions Critical to Success?

The Critical Role of the TWI Champions

www.TWI-Institute.org

Slide3

Outline for today 6. How are TWI Champions Created? 7. What are the Key Tasks of the TWI Champions?8. Donnelly Manufacturing9. Measuring Results 10. Q & A

The Critical Role of the TWI Champions

www.TWI-Institute.org

Slide4

1. IntroductionsSteve Grossman Director of the TWI Institute Sam Wagner Director of Advanced Manufacturing Donnelly Custom Manufacturing

The Critical Role of the TWI Champions

www.TWI-Institute.org

Slide5

2. What is Training Within Industry (TWI)?Standardized programs addressing the essential skills needed by supervisors, team leaders, and anyone leading others. The program is composed of four skill-based modules:Job Relations (JR) Job Instruction (JI) Job Methods (JM) Job Safety (JS)

The Critical Role of the TWI Champions

www.TWI-Institute.org

Slide6

3. How does TWI Support Lean?TWI is more than the link that unites lean practice with the training to sustain it. Actually, it is more like a series of links that both hold the effort together and communicate the key messages. It is the DNA of Lean

The Critical Role of the TWI Champions

www.TWI-Institute.org

Slide7

The Critical Role of the TWI Champions

www.TWI-Institute.org

TWI Is the Mortar the Holds the House of Lean Together

Slide8

4. Who are the TWI Champions?Corporate Site ManagerGemba

The Critical Role of the TWI Champions

www.TWI-Institute.org

TWI Champion at the

Gemba

TWI Champion

Site Manager

TWI Corporate Champion

Slide9

Who are the Management TWI Champions?The CEOs and managers who effectively communicate the importance of TWI and dedicate the critical resources.

The Critical Role of the TWI Champions

www.TWI-Institute.org

TWI Corporate Champion

TWI Champion

Site Manager

TWI Champion at the

Gemba

Slide10

Who are the TWI Champions at the Gemba?The Leaders and Supervisors who direct the work of others in the workplace and who are provided with the training and time to implement TWI.

The Critical Role of the TWI Champions

www.TWI-Institute.org

TWI Corporate Champion

TWI Champion

Site Manager

TWI Champion at the

Gemba

Slide11

5. Why is the TWI Champion Critical to Success ? No Champion = No formal structure No fully committed resources No clear direction No Certified J trainers

The Critical Role of the TWI Champions

www.TWI-Institute.org

Slide12

6. TWI Champions: How are they Created?Initial TWI ten hour training New classification Job Posting Screening for skills and abilitiesCommitment by management to dedicate resources (time and training) Champions may become certified in selected TWI programs

The Critical Role of the TWI Champions

www.TWI-Institute.org

Slide13

What are the Key Tasks of the TWI Champion? Identification of priorities with Management Creating JIBS (JI) Focus effortsEstablish Training SchedulesAudit results

The Critical Role of the TWI Champions

www.TWI-Institute.org

Slide14

Provide CoachingRun the Steering CommitteeFollow-up on training (both 10-hour classes and actual instruction of jobs)Audit operator instruction and skill…………………………………..…………………………………..

The Critical Role of the TWI Champions

www.TWI-Institute.org

Slide15

The Critical Role of the TWI Champions

www.TWI-Institute.org

8. Donnelly Manufacturing

Slide16

www.TWI-Institute.org

Enjoy the Show!!!

Load ‘

em

up (the shells)Light ‘em up (the fuses)Get Out of the WayOooh and Ahhh!!

The Critical Role of

the

TWI Champions

Slide17

www.TWI-Institute.org

The Critical Role of

the TWI Champions

Load ‘em up!1. Define your objectives and link to your key business needs / critical success factors JR: leadership training for shop floor associates; address “fairness” and turnover JI: train better and faster for new associates and setups; improve quality JM: engage associates; improve value-add per employee, safety, quality2. Involve Managers Observe training Develop training plan3. Develop measurements4. Build into performance appraisals

Slide18

www.TWI-Institute.org

The Critical Role of the TWI Champions

Light the Fuses1. Start the training Go for density2. Coach Managers / Supervisors how to encourage (and not discourage) Carry and refer to the card Look for ways to use it Don’t accept when it should be used and isn’t If too late, describe how it could have helped3. Post visual measures4. Broadcast early successes

Slide19

www.TWI-Institute.org

The Critical Role of the TWI Champions

Get Out of the Way1. Let your Supervisors own it, but strongly support: Training plan Visuals Core concepts2. Let TWI adapt to your environment Supervisory training JI breakdowns as a training tool JI training delivery versus breakdown development JM breakdowns3. Track who is using it – and who’s not

Slide20

www.TWI-Institute.org

The Critical Role of the TWI Champions

Oooh

and

Ahhhh

!

Encourage ongoing

Training and learning

Read books & articles

Blogs, webcasts

Peer councils

Seminars and

conferences

TWI Summit

3. Celebrate

4. Brag about your team!!!

Slide21

www.TWI-Institute.org

The Critical Role of the TWI Champions

Enjoy the Show!!!

Oooh

and Ahhh

Get out of the way

Light ‘em up

Load ‘

em

up

Slide22

9. Measuring Results Exemplary TWI Companies Have Documented Improved Profits Through: Customer Quality PPM Improvements Training Time ReductionsRework ReductionsDefect Reductions Setup Time ReductionsReduced Employee TurnoverReduced AbsenteeismTakt Time ReductionLead Time ReductionsIncident and Accident Reductions

The Critical Role of the TWI Champions

www.TWI-Institute.org

Slide23

10. Questions ?

The Critical Role of the TWI Champions

www.TWI-Institute.org

Slide24

Thank You! The TWI Institute in Partnership with

The Critical Role of the TWI Champions

www.TWI-Institute.org


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