Presentations text content in The Critical Role of the
Slide1
The Critical Role of the TWI Champions in a Successful TWI Implementation
WebinarFebruary 25, 2010 Presenters: Steve Grossman and Sam Wagner
www.TWI-Institute.org
Slide2Outline for today 1. Introductions2. Training Within Industry3. How does TWI Support Lean?4. What is a TWI Champion ? 5. Why is the TWI Champions Critical to Success?
The Critical Role of the TWI Champions
www.TWI-Institute.org
Slide3Outline for today 6. How are TWI Champions Created? 7. What are the Key Tasks of the TWI Champions?8. Donnelly Manufacturing9. Measuring Results 10. Q & A
The Critical Role of the TWI Champions
www.TWI-Institute.org
Slide41. IntroductionsSteve Grossman Director of the TWI Institute Sam Wagner Director of Advanced Manufacturing Donnelly Custom Manufacturing
The Critical Role of the TWI Champions
www.TWI-Institute.org
Slide52. What is Training Within Industry (TWI)?Standardized programs addressing the essential skills needed by supervisors, team leaders, and anyone leading others. The program is composed of four skill-based modules:Job Relations (JR) Job Instruction (JI) Job Methods (JM) Job Safety (JS)
The Critical Role of the TWI Champions
www.TWI-Institute.org
Slide63. How does TWI Support Lean?TWI is more than the link that unites lean practice with the training to sustain it. Actually, it is more like a series of links that both hold the effort together and communicate the key messages. It is the DNA of Lean
The Critical Role of the TWI Champions
www.TWI-Institute.org
Slide7
The Critical Role of the TWI Champions
www.TWI-Institute.org
TWI Is the Mortar the Holds the House of Lean Together
Slide84. Who are the TWI Champions?Corporate Site ManagerGemba
The Critical Role of the TWI Champions
www.TWI-Institute.org
TWI Champion at the
Gemba
TWI Champion
Site Manager
TWI Corporate Champion
Slide9Who are the Management TWI Champions?The CEOs and managers who effectively communicate the importance of TWI and dedicate the critical resources.
The Critical Role of the TWI Champions
www.TWI-Institute.org
TWI Corporate Champion
TWI Champion
Site Manager
TWI Champion at the
Gemba
Slide10
Who are the TWI Champions at the Gemba?The Leaders and Supervisors who direct the work of others in the workplace and who are provided with the training and time to implement TWI.
The Critical Role of the TWI Champions
www.TWI-Institute.org
TWI Corporate Champion
TWI Champion
Site Manager
TWI Champion at the
Gemba
Slide11
5. Why is the TWI Champion Critical to Success ? No Champion = No formal structure No fully committed resources No clear direction No Certified J trainers
The Critical Role of the TWI Champions
www.TWI-Institute.org
Slide126. TWI Champions: How are they Created?Initial TWI ten hour training New classification Job Posting Screening for skills and abilitiesCommitment by management to dedicate resources (time and training) Champions may become certified in selected TWI programs
The Critical Role of the TWI Champions
www.TWI-Institute.org
Slide13What are the Key Tasks of the TWI Champion? Identification of priorities with Management Creating JIBS (JI) Focus effortsEstablish Training SchedulesAudit results
The Critical Role of the TWI Champions
www.TWI-Institute.org
Slide14Provide CoachingRun the Steering CommitteeFollow-up on training (both 10-hour classes and actual instruction of jobs)Audit operator instruction and skill…………………………………..…………………………………..
The Critical Role of the TWI Champions
www.TWI-Institute.org
Slide15The Critical Role of the TWI Champions
www.TWI-Institute.org
8. Donnelly Manufacturing
Slide16www.TWI-Institute.org
Enjoy the Show!!!
Load ‘
em
up (the shells)Light ‘em up (the fuses)Get Out of the WayOooh and Ahhh!!
The Critical Role of
the
TWI Champions
Slide17www.TWI-Institute.org
The Critical Role of
the TWI Champions
Load ‘em up!1. Define your objectives and link to your key business needs / critical success factors JR: leadership training for shop floor associates; address “fairness” and turnover JI: train better and faster for new associates and setups; improve quality JM: engage associates; improve value-add per employee, safety, quality2. Involve Managers Observe training Develop training plan3. Develop measurements4. Build into performance appraisals
Slide18www.TWI-Institute.org
The Critical Role of the TWI Champions
Light the Fuses1. Start the training Go for density2. Coach Managers / Supervisors how to encourage (and not discourage) Carry and refer to the card Look for ways to use it Don’t accept when it should be used and isn’t If too late, describe how it could have helped3. Post visual measures4. Broadcast early successes
Slide19www.TWI-Institute.org
The Critical Role of the TWI Champions
Get Out of the Way1. Let your Supervisors own it, but strongly support: Training plan Visuals Core concepts2. Let TWI adapt to your environment Supervisory training JI breakdowns as a training tool JI training delivery versus breakdown development JM breakdowns3. Track who is using it – and who’s not
Slide20www.TWI-Institute.org
The Critical Role of the TWI Champions
Oooh
and
Ahhhh
!
Encourage ongoing
Training and learning
Read books & articles
Blogs, webcasts
Peer councils
Seminars and
conferences
TWI Summit
3. Celebrate
4. Brag about your team!!!
Slide21www.TWI-Institute.org
The Critical Role of the TWI Champions
Enjoy the Show!!!
Oooh
and Ahhh
Get out of the way
Light ‘em up
Load ‘
em
up
Slide229. Measuring Results Exemplary TWI Companies Have Documented Improved Profits Through: Customer Quality PPM Improvements Training Time ReductionsRework ReductionsDefect Reductions Setup Time ReductionsReduced Employee TurnoverReduced AbsenteeismTakt Time ReductionLead Time ReductionsIncident and Accident Reductions
The Critical Role of the TWI Champions
www.TWI-Institute.org
Slide2310. Questions ?
The Critical Role of the TWI Champions
www.TWI-Institute.org
Slide24Thank You! The TWI Institute in Partnership with
The Critical Role of the TWI Champions
www.TWI-Institute.org
The Critical Role of the
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