Lawrence Bridges The Problem with Teamwork Mike and Jill have been butting heads for months now Mike is a manufacturing manger at Auto Safety Products Mike is 55 years old and has worked in manufacturing for most of his life ID: 371550
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By:Christopher SpeerLawrence Bridges
The Problem with TeamworkSlide2
Mike and Jill have been butting heads for months nowMike is a manufacturing manger at Auto Safety Products
Mike is 55 years old and has worked in manufacturing for most of his life
Spent the last 22 years at Auto Safety ProductsAlways felt some animosity toward the design side of the firmFound the engineers were unwilling to listen to the problems faced in manufacturing
Case Study SummarySlide3
Often complained that design department generates projects that run into all sorts of problems once they hit manufacturingJill is 25 years old
Mechanical engineer with Auto Safety Products
Been with them since graduating collegeAssertive and strong-mindedBelieves she has to be effective in the male-dominated world of engineeringJill and Mike has to work together frequently on a booster seat design in a variety of minivans
Case Study
Summary (cont.)Slide4
Inability to work together has gotten worseSupervisor had to set up a meeting Adam Shapiro is the project supervisor
Knew the two of them have not it off on the engineering team and had decided the conflict had gotten to the point where he must step in and help them settle it.
He brought them in individually and asked them about the problemJill was the first person Adam talked to Jill’s problem was that Mike would not listen to her ideas and downplayed the contributions that design can make to concurrent engineering
Case Study
Summary (cont.)Slide5
Jill suspects that Mike has problems with her because she is young and she is a woman.This has made her push even harder for her point of view on project disagreements
Mike’s problem is that he thinks the concurrent engineering system and the booster seat team in particular is a joke
Design engineers are still trying to push their ideas down the manufacturing’s throat and he’s tired of itMike would like to go back to doing things the old wayHowever if forced to continue with the concurrent engineering system he refuses to give into every one of Jill’s ideas.
Case Study Summary (cont.)Slide6
Mike believes that engineers are “uppity” and unwilling to listen to the problems dealing with manufacturing.As a female engineer Jill feels as though she needs to be effective in the male-dominated world of engineering.
1a. What kind of predispositions are Mike and Jill taking into this conflict situation?Slide7
These predispositions are definitely negatively influencing the way Mike and Jill approach each other. Obviously they are going to automatically approach each other because of their opinions.
1b. How might these predispositions influence the way the frame, the conflict and the way they approach each other?Slide8
If Mike and Jill were to attempt to deal with this conflict on their own I would recommend that they use the compromising conflict style.Compromising will allow you to achieve both of your goals, resulting in a “win-win” situation instead of a “win-lose” situation.
2a. If Mike and Jill were to attempt to deal with this conflict on their own, what conflict style would you recommend?Slide9
No, because when the problem first arose they had a hard time coming to a common ground resolutionIf it wasn’t for Adam they would have never resolved the problem.
2b. Given what you know about Jill and Mike, do you think they would use an effective conflict resolution style?Slide10
Sit them both down together and have them write down the benefits that each of them bring to the company.Find a common ground
3a. IF you were Adam, how would you approach this conflict?Slide11
Use mediatorCheck to make sure each parties ideas are running smoothly
Integrative bargaining
3b. What strategies should you use to help Mike and Jill deal with their ongoing problems?Slide12
Yes, because a mediator in the meeting will keep things calm as well as make sure both sides get a fair compromise
3c. Would you consider bringing in a mediator to help them work through their issuesSlide13
Would see the situation from a female and side thus would take Jill’s side in the argumentWould conflict be viewed differently if Jill was in a male position of power?
Same sex, less confrontation?
4a. How would a feminist approach to conflict see this situation?Slide14
No because Adam handled this situation the right way by bringing Mike and Jill in and have them discuss the problemThis way is more productive because they can express themselves without knowing what the other person had to say
You can cover more ground by one-on-one problem solving.
4b. Is it possible to use an alternative model that would recast this situation in a more productive frame?Slide15
Michelle D. LaneProfessor at Western Kentucky University Team projects provide benefits to the education process and provide experience that is valued by some employers.
Due to free-riding, scheduling problems and differing goals, there are fragile grounds for team conflicts
Needs to be a better method of forming teams and a process to assure shared goals by team members.Effective Student Teams: A Faux Hiring and Peer Evaluation ProcessSlide16
Six stepsSelection of interviewersPosting interviewee’s applications for review by classmates and interviewers
Hold a “Job Fair”
Selection of personal top choices by both interviewers and intervieweesInstructor-team assignmentForming and signing of the team contract
Faux Hiring ProcessSlide17
Faux Hiring ProcessSlide18
The results showed that using the faux hiring teams had stronger influence on shared goals Fewer conflicts within the group
ResultsSlide19
Provides an example of a way to prevent teamwork problemsArticle says to use a interview process whereas the case study doesn’t
Article Related to Case StudySlide20
Liisa HuuskoDepartment of Business and Economics
University of
JoensuuJoensuu, FinalandArticle was about how the past 10 years that team members enter the workforce as well as management or leadership emphasis influences different images of supervisors
Team member who are not the same age have different images of
superviosrs
.
What is Expected from SupervisorsSlide21
Team members not the same age have different images of one anotherMale-female problem in the groupAge
Older generation wants to do the same change and not adapt to change.
Article Related to Case StudySlide22
Published in Los Angeles Times newspaperThe players’ union and the owners can not come to terms on money agreements thus causing a lockoutAt first they did not want to bring a mediator in but they now have to try to speed up the talks
Related to our case study because neither side could come to a common ground and they had to bring a mediator to help get to that common ground
NBA Lockout; Can Both Sides Agree on Basketball-Related Income?