How to make a good presentation - PowerPoint Presentation

1. How to make a good presentation

2. What is a Presentation?presentation as a means of communication that can be adapted to various speaking situations, such as :talking to a group, addressing a meeting briefing a team. Effective presentations usually require careful thought and preparation.

3. The most important aspects of presentation include the: objective of the presentation. the subject. the audience.You need to be clear about your audience and your message. Every presentation will be better if you have clearly considered the message that you want or need to convey, and how best to convey it to your audience. These two pieces of information control your style, structure, content, use of visual aids.

4. Tips for Effective Presentationshttps://www.skillsyouneed.com/present/presentation-tips.html1. Show your Passion and Connect with your AudienceIt’s hard to be relaxed and be yourself when you’re nervous.But time and again, the great presenters say that the most important thing is to connect with your audience, and the best way to do that is to let your passion for the subject shine through. Be honest with the audience about what is important to you and why it matters.Be enthusiastic and honest, and the audience will respond.

5. 2. Focus on your Audience’s NeedsYour presentation needs to be built around what your audience is going to get out of the presentation.As you prepare the presentation, you always need to bear in mind what the audience needs and wants to know, not what you can tell them.While you’re giving the presentation, you also need to remain focused on your audience’s response, and react to that.You need to make it easy for your audience to understand and respond.

6. When planning your presentation, you should always keep in mind the question:What is the key message (or three key points) for my audience to take awaythe important thing is to keep your core message focused and brief.And if what you are planning to say doesn’t contribute to that core message, don’t say it.3- Keep it Simple: Concentrate on your Core Message

7. 4. Smile and Make Eye Contact with your AudienceThis sounds very easy, but a surprisingly large number of presenters fail to do it. If you smile and make eye contact, you are building connection, which helps the audience to connect with you and your subject. It also helps you to feel less nervous, because you are talking to individuals, not to a great mass of unknown people.To help you with this, make sure that you don’t turn down all the lights so that only the slide screen is visible. Your audience needs to see you as well as your slides.

8. 5. Start StronglyThe beginning of your presentation is crucial. You need to grab your audience’s attention and hold it. They will give you a few minutes’ grace in which to entertain them, before they start to switch off if you’re dull. So don’t waste that on explaining who you are. Start by entertaining them. Try a story, or an attention-grabbing (but useful) image on a slide.

9. slideshows should Contain: no more than 10 slides;Last no more than 20 minutes; andUse a font size of no less than 30 point.(This important as it stops you trying to put too much information on one slide. As a general rule, slides should be no use without the presenter, and they should definitely contain less, rather than more, information, expressed simply.If you need to provide more information, create a bespoke handout and give it out after your presentation.6-Remember the 10-20-30 Rule for Slideshows:

10. 7. Tell StoriesHuman beings are programmed to respond to stories.Stories help us to pay attention, and also to remember things. If you can use stories in your presentation, your audience is more likely to engage and to remember your points afterwards. It is a good idea to start with a story, but there is a wider point too: you need your presentation to act like a story.Think about what story you are trying to tell your audience, and create your presentation to tell it.Bring numbers to life by providing human examples that correspond with each data point. Structure your presentation in a dramatic arc—give it a clear beginning, middle, and end. When you present information as a story rather than a list of facts and figures, your audience will better understand the key parts of your message—and they’ll remember more of what you had to say.

11. 8. Use your Voice EffectivelyThe spoken word is actually a pretty inefficient means of communication, because it uses only one of your audience’s five senses. That’s why presenters tend to use visual aids, too. But you can help to make the spoken word better by using your voice effectively.Varying the speed at which you talk, emphasising changes in tone. all help to make your voice more interesting and hold your audience’s attention.In many interpersonal encounters, the first few minutes are extremely important. First impressions have a significant impact on the success of further and future communication.

12. 9. Use your Body TooIt has been estimated that more than three quarters of communication is non-verbal. That means that as well as your tone of voice, your body language is crucial to getting your message across. Make your gestures open and confident, and move naturally around the stage, and among the audience too, if possible.body language to avoid includes: crossed arms.hands held behind your back or in your pockets,pacing the stage.

13. 10. Relax, Breathe and EnjoyIf you find presenting difficult, it can be hard to be calm and relaxed about doing it.One option is to start by concentrating on your breathing. Slow it down, and make sure that you’re breathing fully. Make sure that you continue to pause for breath occasionally during your presentation too. If you can actually start to enjoy yourself, your audience will respond to that, and engage better. Your presentations will improve exponentially, and so will your confidence.

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15. Turn Your Presentation into a ConversationWe're programmed to engage, NOT to listen. Worried about losing your audience’s attention during a long speech or a dry update? When you turn your presentation into a conversation instead of a monologue, your audience will be and engaged more invested in what you have to say—because they’ll get to have a say themselves.

16. Aspects of Effective SpeakingSpeaking effectively is defined as speaking in such a way that your message is clearly heard and, if possible, acted upon. There are three main elements of effective speakingThe words you use.Your voice.Your other non-verbal communication, particularly body language.

17. 1- Choosing Your Words. what you say, choice of words. The words you might use when chatting to a friend are likely to be quite different from those used in a formal presentation or interview.It is therefore important to choose your word carefully, especially when you are saying something important. Things to consider include:Your audience. The words you choose will be different if you are talking to 200 people at a conference, a trusted colleague, your boss, or your children. You need to think about your audience’s overall level of understanding of the subject, and also the type of language that you use.Shorter sentences are easier to process and understand. Using shorter sentences also creates urgency.Simpler words are also easier to understand. If you cannot explain something in simple terms, you have probably not understood it yourself. This is particularly important if your audience are not all native speakers of the language.

18. AccentsRegional and ethnic accents are part of individual personality and add a unique element to the way that you speak.They may also, however, in some situations, create potential barriers to communication. For example, if you have a very strong accent, people from another area or country may find it harder to understand what you are saying. You may therefore need to slow down your speech to ensure that they have time to process what you are saying.

19. 2-Your Voicehow you say it.: the way that you speak will also vary in different situations. whether talk quietly or loudly, Your voice can reveal as much about your personal history as your appearance. The sound of a voice and the content of speech can provide clues to an individual's emotional state.

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21. Vocal ProductionThe following three core elements of vocal production need to be understood for anyone wishing to become an effective speaker:Volume  -  to be heard.Clarity  -  to be understood.Variety  -  to add interest.

22. A-VolumeThis is not a question of treating the voice like the volume control on the TV remote. Some people have naturally soft voices and physically cannot bellow. Additionally, if the voice is raised too much, tonal quality is lost. Instead of raising the voice, it should be 'projected out'. Support the voice with lots of breath - the further you want to project the voice out, the more breath you need. It also needs to come from the diaphragm, not the throat. When talking to a group or meeting, it is important NOT to aim your talk to the front row or just to the people nearest you. Instead, you need to consciously project what you have to say to those furthest away. By developing a strong voice, as opposed to a loud voice, you will be seen as someone positive.B-ClarityTo have good articulation it is important to unclench the jaw, open the mouth and give full benefit to each sound you make, paying particular attention to the ends of words. This will also help your audience as a certain amount of lip-reading will be possible.

23. C- VarietyTo make speech effective and interesting, certain techniques can be applied. the way that they are said reflects feelings and emotions. Vocal variety can be achieved by variations in:Pace: This is the speed at which you talk. If speech is too fast, then listeners will not have time to assimilate what is being said. It is also a good idea to vary the pace - quickening up at times and then slowing down – because this will help to maintain interest.Volume: By raising or lowering volume occasionally, you can create emphasis. If you drop your voice to almost a whisper for a sentence or two, it will make your audience suddenly alert. Be careful not to overuse this technique, though, or it will lose its impact.Pitch - Inflection - Emphasis:  When speaking in public, try to send the information with as much vocal energy and enthusiasm as possible. This does not mean your voice has to swoop and dive all over the place in an uncontrolled manner. Try to make the talk interesting. Remember that when you are nervous or excited, your vocal chords tense and shorten, causing the voice to get higher. Emphasise certain words and phrases within the talk to convey their importance and help to add variety.Pause: Pauses are powerful. They can be used for effect to highlight the preceding statement or to gain attention before an important message. Pauses mean silence for a few seconds. Listeners interpret meaning during pauses so have the courage to stay silent for up to five seconds – dramatic pauses like this convey authority and confidenc

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25. Body LanguageA considerably amount of communication—some estimates suggest over 50%—is non-verbal. Tone of voice, pace and emphasis are all part of non-verbal communication.However, your body language is also important. This includes: how you stand, your facial expressions, the way you use your hands to emphasise your speech, even whether and with whom you make eye contact.how far away you are from your audience, whether you need to exaggerate your gestures to make them clearer.

26. The importance of congruencePerhaps the most important aspect of effective communication is compatibility.For communication to be effective, your non-verbal communication needs to reinforce your words: the two must say the same thing. Non-verbal communication is much harder to disguise than verbal—if you see that someone’s body language is giving a different message from their words, it pays to listen to the non-verbal communication first as it is more likely to reflect their real views.

27. What Are Visual Aids?They are commonly something like: slides setting out your main points, or a video. A handout, either of your slides, or a summary of your presentation, the use of a flip chart, or even something interesting that you have brought along to show your audience and make a point.Visual aids can add another dimension to your presentation, helping to hold your audience’s attention, and also act as a reminder of what you wanted to say. However, they need handling with care. Only use visual aids if they are necessary to maintain interest and assist comprehension. If visual aids are not used well, they can ruin a presentation.

28. Picture Tells a Thousand Words90% of the information sent to the brain is visual and over 90% of all human communication is visual. Processing text requires our brains to work much harder than when processing images. In fact, the brain can process pictorial information 60,000 times faster than written information.There is considerable truth in the saying ‘a picture tells a thousand words’. It may not be literally a thousand, but it is often much easier to use a picture than to describe numerical information in words.The data itself may be vitally important, but without a visual presentation of that data, its impact (and therefore your message) may be lost.There are many people in the world who do not find it easy to understand numbers.There are also many people who will simply switch off if you show them figures in a table. But if you present data in a graph or pie chart, you make a pictorial representation of the data. It makes the numbers much easier to understand. Trends and proportions become more obvious.But, and this is important, make sure that the graph is a good one.

29. Keep It SimpleWhen you’re good at statistics, it’s very tempting to do some really whizzy analysis. And once you’ve done that, you really want to show everyone how clever you are, and how much work you’ve done.In the (relatively rare) cases when you actually need some really whizzy analysis, Ask yourself whether everyone will understand it. And, in these days of presentations being posted on the internet, will the casual reader of your slides understand it later? If the answer is ‘probably not’, then don’t use it.

30. Highlight the Main Features to Draw Out the Insightsyou should Not ‘dumb down’ your presentation, but there is no harm in highlighting the key features, as well as cutting out unnecessary data.sales figures from the last four quarters. emphasise that the first quarter is more than half

31. During the presentationMany people find that once they are actually giving their presentation or speech they feel a lot better and more relaxed. But it's important to remember to:֎Pause: Just before you start talking,pause, make eye contact, and smile. This last moment of peace is very relaxing and gives you time to adjust to being the centre of attention. ֎֎֎֎ Move. AroundMove around a little during your presentation as this will expend some of your nervous energy. However, try NOT to pace backwards and forwards, or rock on your heels, as these activities can be distracting or irritating to your audience֎֎֎ Slow DownSpeak more slowly than you would in a conversationleave longer pauses between sentences. This slower pace will calm you down, and it will also make you easier to hear, especially at the back of a large room.֎֎ SmileSmiling is a natural relaxant that sends positive chemical messages through your body. Smiling and maintaining eye contact also help you build connection with your audience.

32. You must NEVER overrun your allocated time.  In other words, don’t outstay your welcome. Almost every speech or presentation is better if it is shorter. Nobody minds going for coffee early or finishing before they expected to do so. Everybody minds being held up.

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34. Turn Your Presentation into a ConversationWe're programmed to engage, NOT to listen. Worried about losing your audience’s attention during a long speech or a dry update? When you turn your presentation into a conversation instead of a monologue, your audience will be and engaged more invested in what you have to say—because they’ll get to have a say themselves.

35. Forget text-heavy slides; bullet points don’t trigger our visual and spatial memory, making them much harder to recall both on stage as the presenter and after the talk as an audience member.Instead, pair your ideas with eye-catching images, and visually show the relationships between your main points. Read more at: https://www.skillsyouneed.com/rhubarb/engaging-presentations.html

36. K.I.S.SA popular method of efficiency is simplified to: K.I.S.S, which is an abbreviation of “keep it simple, stupid” or “keep it stupid simple”. The idea is that you should speak to your audience as though they were simple-folk. This doesn’t mean talking to them like they are children, but rather, simplify your message to the point whereby anyone would be able to follow your train of thought, even if they aren’t paying attention. That’s the whole point of keeping it simple: so that anyone can follow with minimal effort. So, throw that jargon out the window and keep the words basic. Your big words will not impress anyone, and it will not help you sign a deal. Communicating your idea, on the other hand, is the end game, and you want people to know your idea and know it well.Read more at: https://www.skillsyouneed.com/rhubarb/upgrade-presentation-skills.html

37. Practice, practice, practiceLife is not a movie and you can’t expect to get on the floor and come up with a moving speech on the fly. Even stand-up comedians write a script that they memorize, that they test out with various audiences during small open mics. While you don’t have to practice in front of a live audience, it could be a good experience. Get your siblings or friends to listen to your presentation and take any comments they might have to improve on your presentation. If you don’t have the luxury of a live audience, you can practice in front of a mirror and keep practicing until you’re bored with the topic.Read more at: https://www.skillsyouneed.com/rhubarb/upgrade-presentation-skills.html

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40. Stand in an easy position with your feet one pace apart, knees 'unlocked' and not rigidly pushed back, spine straight, shoulders not tense, and head balanced.  Try to keep your face muscles relaxed by not clenching your jaw or clamping your teeth together. Now stretch SLOWLY upwards, aim to touch the ceiling but keep your feet flat on the floor.  Then flop foward from the waist bending your knees slightly as you go.  You are now hanging forward like a rag doll - your arms and head totally unsupported and relaxed. Straighten up SLOWLY, almost vertebra by vertebra, as if you were puppet and a giant puppet master was pulling you up by the strings keeping your head until last, when you are standing in your original easy position.Repeat this exercise three times.Quick Relaxation Exercises

41. During the presentationMany people find that once they are actually giving their presentation or speech they feel a lot better and more relaxed. But it's important to remember to:PauseJust before you start talking, pause, make eye contact, and smile. This last moment of peace is very relaxing and gives you time to adjust to being the centre of attention. SmileSmiling is a natural relaxant that sends positive chemical messages through your body. Smiling and maintaining eye contact also help you build rapport with your audience.Slow DownSpeak more slowly than you would in a conversation, and leave longer pauses between sentences. This slower pace will calm you down, and it will also make you easier to hear, especially at the back of a large room.Move AroundMove around a little during your presentation as this will expend some of your nervous energy. However, try not to pace backwards and forwards, or rock on your heels, as these activities can be distracting or irritating to your audience.Stop Thinking About YourselfRemember that the audience is there to get some information and that it is your job to put that information across to them. Try to put your nerves aside and think about communicating your message as effectively as possible.

42. After the eventIt's important to focus on the positives of your presentation once you've finished. Experience is the single most effective way of overcoming presentation nerves and delivering better presentations in the future.Get feedbackWhen possible, ask members of your audience for constructive feedback on your presentation. Listen to what they say and focus on areas that need improvement. Try to see any negative points not as a measure of failure but as learning opportunities for future presentations. Our page on Giving and Receiving Feedback may help here.Use reflective practiceReflective practice is a useful technique to help you think about and analyse your experiences and can be used for many aspects of life. The use of reflective practice for a presentation can be particularly useful for helping to minimise feelings of nervousness for future presentations. See our page of Reflective Practice for more help and information.Don't beat yourself upLike most things in life, presentations are unlikely to be perfect and there are always ways you can improve. When you get feedback from others and reflect on your own performance, it is important that you understand this and give yourself a break. Think about the positives and what went well, and learn from any mistakes or elements that you feel unhappy with.Treat yourselfTreat yourself to something that you'll enjoy. Perhaps a glass of wine, or a nice cake or just a relaxing soak in the bath. Something to make you feel a bit special and recognise your achievement.

43. Giving Lectures and Seminars:frequently used in higher and further education, and increasingly in schools too.Although lectures, in particular, are very similar to giving presentations, the term ‘lecture’ is uniquely used for some kind of educational session.Lectures offer a good way to provide a large amount of information to a big group in a short space of time.Seminars enable group discussion and checking that your students have understood the subject in a much smaller group.lecture  n. a lesson or period of instruction, a discourse on any subject, especially a professorial or tutorial discourse.seminar n. a class at which a group of students and a teacher discuss a topicChambers English Dictionary, 1989 edition

44. Seminars, however, are a discussion opportunity. Seminars may also be called study groups, work-groups, or discussion groups. The students are expecting, and expected, to interact with the tutor and with each other.Read more at: https://www.skillsyouneed.com/present/lectures-and-seminars.html

45. Perhaps the key difference is the duration of the session.Presentations tend to be 20 minutes to half an hour, followed by a question session. Lectures are expected to last the full duration of the session, with little or no designated question time. The duration of the session will be set by the institution, but is often one or two hours. This means that some sort of visual aid is probably going to be essential to keep your students’ attention.Perhaps the key difference is the duration of the session.Presentations tend to be 20 minutes to half an hour, followed by a question session. Lectures are expected to last the full duration of the session, with little or no designated question time. The duration of the session will be set by the institution, but is often one or two hours. This means that some sort of visual aid is probably going to be essential to keep your students’ attention.

46. Top Tip!Some lecturers find it helpful to identify one or two students whom they know well enough from seminars or tutorials to assess when they might be getting confused. If your key students start to look worried, it’s as well to pause and check everyone understands the topic.It’s also worth pausing periodically and asking if anyone has any questions or would like you to go over any particular points. After all, you are there to teach and, if you’ve lost them all, it’s not much help.

47. Giving a SeminarYour first role as a seminar tutor is to provide materials in advance for your students to prepare. This may be some background reading, or perhaps a case study to consider. You may also want to provide some potential discussion questions for your students to start to consider their answers.Top Tip Have a series of questions ready to move the discussion through key areas of the subject. You can either share these questions at the beginning of the seminar, or just interject them at suitable moments, either when the discussion flags or to move it through the key areas.

48. Top tip! Categorising Questionsf you like to deal with questions as they arise, but you are concerned about the pitfalls, there is an easy way to handle this. In your introduction, explain that there are three types of questions:The sort that seeks clarification of something that has just been said – you will answer those immediately;The sort that asks a related question about something that you plan to cover later – you will answer those later in the presentation; andThe sort that is best dealt with offline because most of the audience probably won’t be interested, or it’s outside the topic of the presentation – you will make a note of the question and come back to the questioner afterwards. When a Type 2 or 3 question is asked, you can then say something like:“That’s a Type 2 question, so I’ll park that for now, and cover it later. If you don’t think I’ve covered it by the end, remind me, and I’ll go over it.”

49. Managing QuestionsListen carefully to the question and, if the audience is large, repeat it to ensure everyone in the audience has heard.If you’re not sure you understood correctly, paraphrase it back to the questioner and check that you have it right. Answer briefly and to the point.If you do not know the answer, then say so and offer to find out. Then ensure that you follow up. To be able to respond, you will need the questioner’s name and email address, so make sure that you speak to them before they or you leave.“I don’t know” is a very acceptable answer to some difficult questions and it is much more acceptable than stumbling through an answer or making something up. “I don’t know, but I’ll find out and let you know” is even more acceptable.Relax and do not feel as if you have to know everything. If you don’t know it is better to be honest than to try to pretend.Trust takes a long time to build up, but it can be lost in moments, and audiences will almost always know when you are not being genuine.An Alternative Tactic: Involving your Audience If you are speaking to a well-informed audience, a professional group for example , and the question is a fairly general one to which you do not know the answer, consider asking the room if anyone else would like to respond. You may have the world expert on that subject sitting there who would be delighted to share their expertise with you all. If you have noticed someone in particular, you can even say:“I noticed that Professor X is in the room, so I wonder if he would like to comment on that to save me displaying my ignorance”ORMy colleague over there is more familiar with that area than I am so, while I don’t want to put him on the spot, maybe he would be prepared to shed some light on this?”

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53. Many people also feel very nervous before and during a presentation. This is entirely normal, The symptoms of nerves (or stage fright) can include "butterflies" or a queasy feeling in your stomach, sweaty palms, a dry throat and the panic that your mind has gone blank about your opening lines.It is essential to always be well prepared and well-rehearsed in order to feel confident.Spend time preparing, good preparation, knowing your subject well, and knowing what you are going to say and how you are going to say it, will boost your confidence and help reduce your nerves. Think of a presentation like an iceberg: what your audience sees - the delivery - is a small percentage of the whole.  What goes on out of sight, the planning and preparation, should make up the bulk of the work.Coping with Presentation Nerves turning up early means that you have will have a chance to :see the roomensure that you can operate all the necessary equipmentmanaging sound systems audio-visual equipmentReduce or avoid your caffeine intake from coffee, tea and other sources.Try to engage in some exercise the day before your presentation. This will not only release endorphins, which make you feel better, but exercise will also make it more likely that you'll sleep well and feel more refreshed on the day of your presentation.

54. Immediately before the presentationWhen you feel nervous immediately before a presentation, the following strategies and exercises should help you:Practice Deep BreathingAdrenalin causes your breathing to shallow. By deliberately breathing deeply, your brain will get the oxygen it needs and the slower pace will trick your body into believing you are calmer. This also helps with voice quivers, which can occur when your breathing is shallow and irregular.Drink WaterAdrenalin can cause a dry mouth, which in turn leads to getting tongue-tied. Have a glass or bottle of water handy and take sips before you start your presentation and occasionally during your presentation, especially when you wish to pause or emphasize a point. Take care not to take large gulps of water.Chew GumChewing gum before a presentation may help you to feel more relaxed. Research has shown that the act of chewing can increase your alertness and help to reduce anxiety. It is usually best to get rid of the gum when you start your presentation.Use Visualization TechniquesImagine that you are delivering your presentation to an audience that is interested, enthused, smiling, and reacting positively. Cement this positive image in your mind and recall it just before you are ready to start.Self-MassagePress and massage your forehead to energize the front of the brain and speech centre.Relaxation ExercisesAlthough you may not feel relaxed before you give your presentation relaxation, exercises can help.  Try the following relaxation exercises, but do not continue with them if they cause any pain or discomfort although remember that you may use some muscles you have not exercised for a while and so feel a little stiff afterwards

55. You will present better if you have prepared effectively. This does NOT necessarily mean that you have written out your speech verbatim and rehearsed it until you know it off by heart—although that might work for some people. It does, however, mean that you have to be confident that you are saying the right thing, in the right way, to the right people.

56. An Important PointThere is one very important point to remember: if what you’re doing or saying is not working, do something else.One of the worst feelings as a presenter is that you have lost your audience. You know that’s happened, but you continue to stumble through your remaining PowerPoint slides for the next 15 minutes, as your audience checks their phones and wishes it was coffee time. You think you have no choice, but that’s not actually true.You can, for example:Skip through some slides to a section that they may find more interesting;Ask your audience whether there is particular information that they were expecting that you are not providing;Suggest that everyone looks a bit sleepy, and maybe it would be better to start questions early, or have a discussion; orAsk the audience at the start of the presentation what they are expecting and what they want you to cover. That way, you can tailor the presentation to fit their expectations.Just as when you are facilitating, you want to help your audience get the most out of your presentation. The best way to do that is to accept feedback—which may include smiles, nods of interest, or people getting their phones out

57. Speaking effectively is defined as speaking in such a way that your message is clearly heard and, if possible, acted upon. There are two main elements to speaking effectively: what you say, choice of words. The words you might use when chatting to a friend are likely to be quite different from those used in a formal presentation or interview.how you say it.: the way that you speak will also vary in different situations. However, there are also likely to be some common factors: for example, whether talk quietly or loudly, how you use body language.

58. Examples of culture-specific non-verbal communicationThe popular stereotype of Italians, involving big gestures, lots of hand-waving, and plenty of loud and excited shouting, may be a stereotype, but it exists for a reason. In the Italian culture, excitement is shown a lot more obviously than in the UK, for example. Non-verbal communication tends to be a lot more obvious. This can make it much harder for Italians to interpret non-verbal communication in the UK or USA, where it is more subtle. However, even in Italy, there are geographical variations.The thumbs-up gesture, which generally signals approval in English-speaking countries, is considered offensive in other countries, including apparently Greece, Italy and some parts of the Middle East.Making a circle with your thumb and forefinger like this means OK in Western cultures. It is used in particular by divers in this way. In Japan, however, it is reputedly the sign for money, and in Arabic countries, it is a threat.

59. What is Verbal Communication?Verbal communication is any communication that uses words to share information with others. These words may be both spoken and written.Opening CommunicationIn many interpersonal encounters, the first few minutes are extremely important. First impressions have a significant impact on the success of further and future communication.When you first meet someone, you form an instant impression of them, based on how they look, sound and behave, as well as anything you may have heard about them from other people.Read more at: https://www.skillsyouneed.com/ips/verbal-communication.html

60. Basic Verbal Communication Skills: Effective Speaking and ListeningEffective speaking involves three main areas: the words you choose, how you say them, and how you reinforce them with other non-verbal communication.All these affect the transmission of your message, and how it is received and understood by your audience.It is worth considering your choice of words carefully. You will probably need to use different words in different situations, even when discussing the same subject. For example, what you say to a close colleague will be very different from how you present a subject at a major conference.How you speak includes your tone of voice and pace. Like non-verbal communication more generally, these send important messages to your audience, for example, about your level of interest and commitment, or whether you are nervous about their reaction.

61. Non-verbal communication helps people toReinforce or modify what is said in words.For example, people may nod their heads vigorously when saying “Yes” to emphasise that they agree with the other person. A shrug of the shoulders and a sad expression when saying “I’m fine, thanks” may actually imply that things are not really fine at all!Convey information about their emotional state.Your facial expression, your tone of voice, and your body language can often tell people exactly how you feel, even if you have hardly said a word. Consider how often you have said to someone,“Are you OK? You look a bit down.”We know how people feel from their non-verbal communication.Define or reinforce the relationship between people.If you have ever watched a couple sitting talking, you may have noticed that they tend to ‘mirror’ each other’s body language. They hold their hands in similar positions, they smile at the same time, and they turn to face each other more fully. These movements reinforce their relationship: they build on their rapport, and help them to feel more connected.Provide feedback to the other person.Smiles and nods tell someone that you are listening and that you agree with what they are saying. Movement and hand gestures may indicate that you wish to speak. These subtle signals give information gently but clearly.Regulate the flow of communicationThere are a number of signals that we use to tell people that we have finished speaking, or that we wish to speak. An emphatic nod, and firm closing of the lips indicates that we have nothing more to say, for example. Making eye contact with the chair of a meeting and nodding slightly will indicate that you wish to speak.

62. Non-Verbal CommunicationNon-verbal communication can have a great impact on the listener and the outcome of the communication.When we talk about ‘communication’, we often mean ‘what we say’: the words that we use. However, interpersonal communication is much more than the explicit meaning of words, and the information or message that they convey. It also includes implicit messages, whether intentional or not, which are expressed through non-verbal behaviours.Non-verbal communication includes facial expressions, the tone of the voice, gestures displayed through body language and the physical distance between the communicators. These non-verbal signals can give clues and additional information and meaning over and above spoken (verbal) communication. Indeed, some estimates suggest that around 70 to 80% of communication is non-verbal!

63. Top Tips for Effective Presentations.tips include general ideas about connecting with your audience, information about the importance of voice and body language, Preparing slide-shows.The most important tip of all, however, is to remember that it's all about your audience.