By:. Arin. . Clint. Tang . Tchamdja. Abdulaziz. . Aljamaan. Waleed. . Albuhayri. Mohammad . Alumair. . “Systems that evaluate. , monitor, and control . . different aspects and departments of an organization. . ID: 675474
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Effective Management and Control Systems
By:Arin ClintTang TchamdjaAbdulaziz AljamaanWaleed AlbuhayriMohammad Alumair
“Systems that evaluate
, monitor, and control
different aspects and departments of an organization.
purpose is to effectively and efficiently use resources in reaching the organizations
Plan tasks and other organization activities
Coordinate tasks and the organization’s activitiesCommunicate information in an effectivelyEvaluate information and status 2Arin ClintSlide3
What are some Effective Management & Control System?
Technology I/X/O1. Project Management (Structures/WBS/Network Diagram) I/XManagement of personnel (conflict control) I/XSupply Chain I/X/OProduct Design IFacilities Planning I2. Lean
Culture Communication I
Scheduling Design (timing) I
Shipping and handling O
Measuring work output O
Responsibility matrix I
Reinforcement theory ITeam performance measurement X/OMarketing Strategy I/OForecasting (decision making) I3. Quality control (Quality assurance) O/XIntensive management courses I4. Auditing X/O
A supply chain is a system of organizations, people, technology, activities, information and resources involved in moving a product or service from suppliers and customers
In Aramark Corp a dynamic supply chain was incorporated and that
enable them to reach their customersA supply chain also have helped them to have a quick response. With an effective supply chain the companies could increase their service, by getting to customs and anticipate their needs and exceed their expectation.FedEx Supply Chain also offers a portfolio of services to help turn supply chain management into a competitive strategy. they are able to focus core competencies, reduce costs, and improve overall customer service.Within Fedex Each program is carefully matched to the requirements of the business to gain and improved supply chain performance. From services designed to optimize availability and delivery of critical inventory and components through our network of forward stocking locations5Tang T
The basic steps use by many managers in Scheduling are1. Identify the time you have available.
2. Block in the essential tasks you must carry out to succeed in your job.3. Schedule in high priority urgent tasks and vital "housekeeping" activities.4. Block in appropriate contingency time to handle unpredictable interruptions.5. In the time that remains, schedule the activities that address your priorities and personal goals.6Tang TchamdjaSlide7
Forecasting is used by companies to determine how to allocate their budgets for an upcoming period of timeInvestors utilize forecasting to determine if events affecting a company, such as sales expectations, will increase or decrease the price of shares in that company.
Forecasting also provides an important benchmark for firms which have a long-term perspective of operations. 7Tang TchamdjaSlide8
Work Break Down Structure(WBS)
WBS is typically created early in the project and after the scope and requirements have been gathered, but before the bulk of the work is executed.
The project scope statement describes the scope of the project in detail. It will be used as a primary starting point from which to create WBS.8Tang TchamdjaSlide9
An action that is taken to solve a problem.
Lead to Achieving goals and get desired results. Setting plans and controlling them are part of the decision making process. 9Abdulaziz AljamaanSlide10
Steps to make good decision
There are six steps :
Identify the problem.Collect informationAnalyze the problem.Find multiple solutions. Choose the best solution.Review the results. 10
It is the field that deals with the coordination of space, infrastructure, people , organizations, schools, and more.
In planning a facility, concentrate on three items (facility location, facility design, layout).11Abdulaziz AljamaanSlide12
Reduce cost and grow supply chainUtilize people , equipment, and spaceSafety and job satisfaction for employees. 12Abdulaziz AljamaanSlide13
Facility Planning steps
Define the objective of the facility.
Know the activities of the organization. Alternatives layouts to avoid problems.Evaluate the layouts and plans.Apply the design 13Abdulaziz
Product development, design, and process
Knowing the product kind lead to know budget, customers, and the type of facility.
In designing process, quality, cost, and time are very important. Scheduling the design gives information about machine selection, number of machines, shifts’ number, number of workers, and etc. 14Abdulaziz AljamaanSlide15
Quality and Waste Management
lean manufacturing is perfected customer satisfaction that simultaneously eliminates waste and excess in time, cost and delivery.
Technique in Lean ManufacturingValue stream mapping (VSM): chart of the flow using special symbols to display
the process and materials to improve the flow of processing.
Work place organization (6 S’s)
. tools used in
workplace help to reduce waste.
Kanban: a method of replenishing only products, which have been consumed.One-piece flow: a
method to product on single
components and moves them to next machine when requested.
manufacturing can be effective because:Use vision systems that create mistake free toolsIncrease
usage of machines for greater work organization Improve global/local and personal/business lines of communication through various mediums of technologyUse lean manufacturing based software to increase efficiency of designs and information exchange as well as of manufacturing, enterprise and material planning. Lean Manufacturing 17Waleed AlbuhayriSlide18
Quality assurance devises a plan to both prevent problems while assuring product quality. This task calls for an organized three-step system: First: developmentS
: formal instruction of staff to implement and use system. Quality of services such as administration and sales, separate from solely products, becomes a prime factor in the various systems of organizations through quality assurance 18
The Purpose of Quality Assurance
Quality Assurance is an essential principle
when procedure is complicated leads to further procedures or plans on being repeated. Preparation for Quality Assurance is needed,
to communicate trustworthy
system is to reduce inNumber of errors. Waste of time. Materials.Customer complaints.P
to improve processes and systems.
EffectivenessFirst Step: Rules detailing procedures for tasks, systems and processes. These instructions allow for detailed notes on results, greater flow in improvement and better-managed time and materials. Second Step: Creating set guidelines for Quality Assurance provides greater jurisdiction of systems, certified recognition from outsides sources as well as exposure of superior qualifications.
: Present to professionals improved, comprehensive written
Similar to the first steps, management in time and materials because more accessible. Fourth Step: Making materials digitally accessible saves money and time in paperwork and improvements, as information is more readily available. Fifth Step: Assimilating electronic systems. that depict work flow integrates greater interactivity with information.
CiSCO Case Study
Auto-test Transforms Quality Assurance for Global Manufacturing 21Mohammad Alumair
of contra-distinct appliances such as routers, switches, IP telephones, video devices, interfaces & gateways. Supplying services: generating close to $40 billion in annual sales. 30 EMF sites worldwide. Assembling 35000 stock units containing 77,000 unique part numbers, utilising 1000 suppliers. 22
points in the production process = X2Number of different products = X4 Number of production test engineers = Same Cisco product yields improvement = 13.2%Carrier Routing System improvement =13.4 % Auto-test generates 10.3 mil. Records daily: an increase of 20% from last year.Auto-test overseen by a team of only 25 engineers.23
Such effective control systems tend to have following qualities in common
Focus on critical pointControls are applied when failure/cost can not exceed a certain levelIntegration into Established ProcessOperations and processes should work smoothly with controlsAcceptance by EmployeesControls designed with employees involvement increase acceptanceAvailability of Information When neededCosts are frequently attributed to time (deadlines etc.) shortcomings or failures
How much will it cost? What will it serve? What are the returns?
It provide factual information which is useful, reliable, valid and consistent.
Effective Control System-Engineering
Modern industries use control systems which are a blend of various technologies including electronics, hydraulics, pneumatics and mechanics. The quality of this blend determine factors like: functionality, reliability and price.
There are various types of Industrial Quality Control systems such asSCADA (Supervisory control and data acquisition)DCS (Distributed controls systems)PLC (programmable logic controllers)25Mohammad AlumairSlide26
Effective Control System-Engineering
Each control system has its own effectiveness in each company. It is the choice of these control systems on which the entire success of a company is dependent
To present this idea lets talk on PLCs26Mohammad AlumairSlide27
What is an audit
? – “audit is an evaluation of a person, organization, system, process, project or product. Audits are performed to ascertain the validity and reliability of information, and also provide an assessment of a system's internal control.”- (askdefine)Why Audits are done:Verify Data of processes or operationsJudge effectiveness of the current processesJudge effectiveness of meeting standard requirementsProvide information about problem areas27Arin ClintSlide28
Examine the accuracy of financial statementsEnsure accounts/statements meet organizations standards and policy requirements of how there conducted
InternalIs done with in an organization to examine and evaluate their own activities and recordsProject ManagementHealth of the Project to see if its on track and meeting demandTo see if the project can be enhancedQualityEnsure that procedural activities are met Current (QMS) meets national or organizational standardsRegulatory req. (ex: FDA or Higher Education) Types of Audits:
Benefits of Audits:
Show possible areas for improvement
Show possible methods and processes that are outdated an need to be revisedIncrease reaction time to address problems or possible problemsGives the organization a sense of what's “really” going on and where the organization stands29Arin ClintSlide30
Overall: Management and control systems are effective when their functions are carried out correctly and that the people implementing their functions are aware of their limitations.
Questions We Might Have Answers To:
(1995). Auditing Dictionary of Terms. Retrieved 8 November 2011 from asi-cpa.com: http://www.ais-cpa.com/glosa.htmlen.wikipedia.org (2012). Audit. Retrieved 9 November 2011 from en.wikipedia.org: http://en.wikipedia.org/wiki/Auditcof.org (2003). RAFFA, P.C. Levels of Service. Retrieved 15 November 2012 from cof.org: http://www.cof.org/files/Documents/Education_Collaborations/Audit%20Conference%20Call%20Handouts/3_Levels_of_Attestation_Services_Defined-HANDOUT_3.pdf Prakash, Ravish (2009). Management Control System. Retrieved 17 November 2012 from scribd.com: http://www.scribd.com/doc/13822327/Management-control-systemWeb. < http://kalyan-city.blogspot.com
Decision_making>.Tompkins, James A, John A White, Yavuz A Bozer
, and J.M.A Tanchoco. FACILITIES PLANNING. fourth edition. 845. HOBOKEN: JOHN WILEY & SONS, 2010. Print. "The Management Process â Planning, Controlling and Decision Making." Management Process: Planning, Controlling, Decision Making. MPMM, 13 May 2010. Web. 25 Nov. 2012. http://blog.mpmm.com/the-management-process-planning-controlling-and-decision-making/.Adams , M., & Bernard J. , S. (n.d.). Impact of process variability on lean manufacturing systems. Retrieved from http://www.scs.org/confernc/hsc/hsc02/hsc/papers/hsc001.pdfBohemia, E. (2002, August 30). Lean manufacturing and its impact on the role of industrial designers in the role of industrial designers in Australia. Retrieved from http://www.academia.edu/322637/Lean_Manufacturing_and_Its_Impact_on_the_Role_of_Industrial_Designers_In_AustraliaDrapeau, M., & Oudi, S. (2007 , May 31). Release management: Where to start?. Retrieved from http://www.itsmwatch.com/itil/article.php/11700_3680776_2/Release-Management-Where-to-Start.htmGriffin, P. (1995, November 19). Benefits of quality assurance ?. Retrieved from http://www.quality.co.uk/isoadvic/benqa.htmRoll, D. (2011, August). An introduction to 6s. Retrieved from http://www.vitalentusa.com/learn/6s_article.php
Washington edu. (n.d.
). Retrieved from http://courses.washington.edu/ie337/Value_Stream_Mapping.pdf
), J. L. (2006). Integrating lean manufacturing with technology: Analyzing the effects on organizational performance in terms of quality, cost, and response time. (p. 62).
transforms quality assurance for global manufacturing. Network-enabled application enables Cisco’s value chain with automated testing, monitoring, and quality assurance, 6(10), 1-3.
Programmable Logic Controllers in Process Automation by Ahti
Mikkor, Lembit Roosimolder. http://www.cliffsnotes.com/study_guide/Effective-Organizational-Control-Systems.topicArticleId-8944,articleId-8927.htmlhttp://www.citeman.com/19614-effective-control-system.htmlhttp://auditing.askdefine.com/33Slide34