March 2016 Performance Highlights 1 53 weeks 52 weeks Revenue R200bn 105 84 Operating profit R36bn 171 155 Diluted HEPS 1 0129c 171 146 Dividends per share ID: 811479
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Slide1
Annual Results
Presentation March 2016
Slide2Performance Highlights
1
53 weeks
52 weeks
Revenue
R20.0bn 10.5% 8.4% Operating profitR3.6bn 17.1% 15.5%Diluted HEPS1 012.9c17.1%14.6%Dividends per share667.0c 15.0%Return on equity50.3%
HEPS DPS Operating margin
The remainder of the presentation is based on 52 weeks unless otherwise stated
THE GROUP HAS ACHIEVED A 30 YEAR CAGR IN HEPS OF 23.0% & DPS OF 24.6%
Slide32015 real GDP growth 1.3%. Weaker Q4 of 0.6% indicative of 2016 expectations
Weak & volatile currencyCPI averaged 4.6% in 2015, but outside targeted range in Apr 16 at 6.2%. Expected to average 6.6% in 2016Business
confidence unchanged in Q1 16
at
a 5 year
lowUnemployment rate increased in Q1 2016Debt to disposable income still high, but in decline since 2008Prime interest rate increased 4 times during the year to 10.5%Consumer confidence recovered slightly but still negativefinancial position of households in the next year expected to improveeconomic position in RSA negative, time to buy durables declined furtherEconomic Overview2
Slide4Results Overview - An Eventful Year
3
Confronted
headwinds
Economic environment in RSA
Trading conditions in Africa High sales baseIntroduction of new credit legislationMaintained long-term viewSignificant investment in major projectsOpened stores in an international developed marketTransition of merchandise resourcing strategyStrategic merchandise changes in MiladysDelivered sound resultsGood cost control & improved H2 GP%5 of 6 divisions achieved double digit profit growthStrong profit performance in core operationsImproved operating margin
Slide5MRPG share price 32
% lower than
Mar 15 - PE
ratio declined from 33.3 to
19.1, however earnings
growth in top quartile Graph excludes JSE listings in current year & outliersPerformance vs JSE Top 404MRPGShare price change %
Slide6Earnings
Per Share5
% change
Cents
2016
2015AnnualH253 weeksBasic1 046.5917.314.1%13.4%Headline1 057.8919.715.0%14.9%Diluted headline1 012.9865.117.1%17.4%52 weeksBasic
1 032.9
917.312.6%11.0%Headline
1 035.2919.7
12.6%
10.8%
Diluted headline
991.2
865.1
14.6%
13.2%
Consensus estimates
i
-Net
968.5
Bloomberg
961.8
Net weighted average number of shares in issue up 1.1% to 252 785 945
LTI schemes - shares that vested exceeded shares that were acquired
Lower dilution impact
average share price increase of 0.7%, offset by
reduction
in w.
avg
number
of
options in issue of 17.8%
Slide7Dividends Per Share
6
Dividends based on 53 week HEPS
More closely aligned interim & annual dividend payout ratios
Final
dividend growth therefore lower than H2 53 week HEPS growth of 14.9%Annual payout ratio expected to be maintained at 63% in the medium termSince the change in control in 1986 dividends have never decreasedCents20162015% changeInterim248.0211.517.3%Final419.0368.513.7%Annual667.0580.015.0%Payout ratio63.1%63.1% Interim Annual
Slide8Group
Income Statement
7
1
Operating margin increased from 17.1% to 18.2%
Strong growth of 20.8% in core RSA operations 2 Effective tax rate 28.2% (FY15 27.8%). Deferred tax assets not raised on lossesReturn on shareholders equity 50.3%% changeR'm20162015AnnualH2Retail sales & other income19 54718 0118.5%8.0%Cost of sales11 08210 1868.8%6.6%Selling expenses3 8193 6026.0%8.8%Administrative expenses1 0931 147(4.7%)(3.6%)Profit from operating activities13 5533 07615.5%15.1%Net finance income8187
(7.4%)
(30.3%)Profit before taxation3 634
3 16314.9%
13.9%
Taxation
2
1 026
878
16.9%
17.2%
Profit
after taxation
2 608
2 285
14.1%
12.7%
Loss attributable to minorities (
mrpMobile
)
3
8
Profit attributable
to shareholders
2 611
2 29313.9%11.9%EBITDA3 7853 29215.0%14.4%
Slide9% change
R'm
2016
2015
Annual
H2RSA - bricks16 93815 6957.9%7.6% - online11579663.6%82.5%Non-RSA - bricks - corporate owned1 4481 3775.1%0.8% - franchise11310012.9%16.9% - online2917(43.2%)(46.4%)Retail sales3 (comp growth 4.2%, H2 4.4%)18 665
17 285
8.0%7.5%Financial services & cellular
4853702
21.5%
21.0%
Other
5
29
24
18.8%
(6.8%)
Other income
882
726
21.4%
19.9%
Total retail sales & other income
19 547
18 011
8.5%
8.0%
Finance income
81
88
(7.4%)(30.3%)
Total revenue
19 628
18 099
8.4%
7.8%
1
Online performing well - growth
in
mrp
25.7%,
mrpHome
119.7%
- channel now profitable
2 Increased threshold for international free delivery, reduction in marketing3 Total RSA sales up 8.3%, non-SA sales 5.1%4 Strong revenue growth driven by cellular5 Club fees & external donations to mrpFoundation
Revenue Analysis
8
Slide10Sales
Growth
Analysis
9
Annual cash sales up 9.2%, credit 2.3% & international 5.1%
H2 growth more impacted by Africa & creditDespite this, MRPG Q4 growth improved on a softer base comparable sales growth increased from 3.4% (RSA 4.9%) in Q3 to 6.0% (RSA 7.5%)4 divisions achieved best comp growth of the yearperformance in core RSA market driven by cash salesexceeded market growth per Stats SA mrp GroupHigh sales base to beat in a softer trading environment
Slide11International Sales Growth
10
Sales of R1.6bn constitute 8.4%
of
MRPG (9.5%
of mrp)Namibia: high sales base Q1-Q3. Q4 grew by 2.8%Nigeria: re-enabled supply in late Mar 16All other territories had a better H2total sales grew by 24.7%Zambia: not comparable for 2 months in H1. H2 comp growth was higher than H1Sales growth (ZAR)StoresAnnualH2H1ChangeTotalNamibia (1.6%)(3.0%)(0.1%)037Botswana 16.3%23.8%8.2%222Franchise12.9%16.9%8.8%419Nigeria(29.8%)
(73.6%)
31.9%(1)5
Zambia48.6%
21.1%
98.7%
3
8
Swaziland
10.0%
12.7%
7.1%
0
7
Ghana
8.9%
10.1%
7.5%
1
6
Lesotho
14.5%
17.6%
10.5%
1
5Australia
2
2
Total stores
5.7%
1.8%
10.2%
12
111
Including online
5.1%
1.3%
9.5%
Namibia
39.7
Botswana
23.5
Franchise
7.2
Nigeria
7.1
Zambia
6.7
Swaziland
6.2
Ghana
4.4
Lesotho
3.9
1.3
Australia
Slide12Operating profit
/ retail sales & other income
Per analysis on pages
8 & 19
Merchandise GP down 0.1% to 41.9%.
Improvement in H2Cellular GP up from 1.7% to 6.4%Lower bad debt & credit card feesRentals up 9.6% - lower turnover rentals, higher international costsEmployment costs in RSA & African stores up 8.7%Lower incentives & H2 share based payments, Australian costsNet FX gain (H1 gain, H2 loss)Annual increase 7.8% excluding the aboveImprovement in all 3 segments in both reporting periodsContinued Improvement In Operating Margin1141.4%*(PY 41.6%)19.5% of RSOI(PY 20.0%)5.7% of RSOI(PY 6.4%)* Calculated on retail sales & cellular income & their respective costs of sales20152016
Slide13Volatile
Exchange Rates
12
Average spot rate MRPG FEC rateFX gain in H1 (admin expenses) R102m (includes FEC M2M R83m), H2 loss R26mCash flow hedge accounting applied from Q4 FY16M2M adjustments in equity, released in cost of sales in subsequent periodsH1 FY17 admin expense growth will appear highZAR ~28% weaker~13% weakerAverage Spot: 12.54 vs FEC Rate: 12.07Hedged 97% of exposureAverage Spot: 15.03 vs FEC Rate: 13.50Hedged 100% of exposure
Slide14Segmental Performance
13
% growth
Annual
H2
H1Retail sales & other incomeApparel8.8%8.3%9.5%Home5.7%5.1%6.4%Financial services & cellular21.1%20.2%22.1%Operating profitApparel10.2%11.0%9.0%Home18.1%15.4%22.5%Financial services & cellular
32.5%
13.7%57.7%
Apparel Home
Group
Operating margin %
Home 20.9%
FS 9.3%
Apparel 69.8%
Operating
profit
% contribution
Apparel 71.0%
Home 24.6%
FS 4.4%
Retail sales &
other income
Slide15R’m
(02
Apr 16)
2016
2015
Non-current assetsProperty, plant & equip 1 672838Intangible assets 373328Other non-current assets1196198Current assetsInventories22 1681 741Trade & other receivables 2 1361 874Cash & cash equivalents1 4192 764Reinsurance assets399124
8 063
7 867
Equity & liabilities
Shareholders equity
5 620
5 021
Non-current
liabilities
4
244
213
Current liabilities
5
2 199
2 633
8 063
7 867
Financial
Position
14
1
Deferred tax & pension
fund
2 Inventories excl. GIT up 21.9%earlier ownership due to higher FOB purchasesageing profile in line with LY3 Mainly cash4 S/line lease liability, loan from mrpMobile JV partner5 Current liabilitiesdown 1.3% excluding taxlower trade payables due to earlier settlement (FOB) & timing of year endincreased FEC liabilities, 53rd week accruals
Slide16PPE
& Intangibles
15
R’m
Total
IntangiblesPPEOpening1 166328838Additions1 14411811 026Disposals & impairments(36)(35)2(1)Depreciation & amortisation(229)(38)(191)Closing2 0453731 672StoresW. a. space growth New stores454.0% Expansions260.7%4.7% Reductions20(0.9%)
Closures14(0.7%)
3.1%6.6%
5.4%0.6%
(2.8%)
1.1%
3.1%
R’m
2016
2015
Systems
50
39
Distribution
centre
730
51
Stores
246
217
1 026
307
1
Mainly merchandise planning / ERP systems2 Replatforming online system in FY17FY17 capital expenditure R859mStores R337m, Systems R173m, DC R349m
Slide17Operating
R1.9bn
Increase of 18.3%
Receivables R288m, Inventory R394m, Payables R131m
Up
6.5% - lower book growth but higher interest ratesIncluded 3rd income tax payment of R404m* in Mar 16Investing R1.2bnIn line with LY excluding new DC of R730m*Financing R2.1bnIncrease of 18.8% Includes R789m* share repurchases iro LTI schemes* Total R1.9bn, will reduce substantially in FY17
Cash Flow Movements (Rm)
1620152016
Slide18Divisional
Review
Slide19The state of credit
consumersNCA affordability assessments effective 13 Sep 15Credit granted declined sharply in Q4 FY151
Q/Q Y/Y
Total market growth 0.2% 5.5%
Retailers (18.8%) (33.8%)Retailers’ books reflected modest growth of 1.6% (y/y) 1Consumers in good standing & current - best in 3 years1Sharp decline in Transunion SA Consumer Credit Index in Q1 16 - credit health now deterioratingMRPG credit sales contribution now 17.2%Fully applied new NCA criteria from effective dateDid not aggressively acquire direct marketing leadsApplications & acceptance rate dropped in SepCredit growth slowed from 6.7% in H1 to (1.8%) in H2Good progress made with dedicated in store credit specialists - further roll out in progress 181 Per NCR Consumer Credit Market Report, Credit Bureau Monitor Credit sales growth Net bad debt / book Impairment provision / bookMRPG focused on credit qualityGross trade receivables at year end R1.9bn, up 0.5%Strong book performance, conservatively provisioned
Slide20Cellular 30%
Total revenue growth rate maintained in H2, however mix change
1
higher interest rates, lower book growth, introduction of initiation & service fees
2 insurance growth slowed in line with new account openings3 cost of sales included in GP% calculation4 airtime, data, handset & VAS revenue mrpMobile achieved critical mass, profitable in H2Another year of excellent profit growthCredit 47%Insurance 23%19% change20162015AnnualH2Credit - interest & charges13973629.4%8.4%Insurance219817712.2%8.5%Cellular25816358.7%61.0%
Commission
12
Airtime sales3
144
132
mrp
Mobile
MVNO
3
,
4
113
29
Total revenue
853
702
21.5%
21.0%
Diversifying
revenue
stream
Slide21Division most impacted by high sales base, credit & Africa
Double digit growth in mens & kidsGood performance in core RSA marketannual comp growth 7.2%, H2 7.5%sales growth in Q4 was 12.0% & cash sales 14.6%23 new stores opened (RSA ROGA3
110%) &
13
expanded (ROGA
200%)Winners of Male & Female clothing categories in the Ask Africa Youth Brand surveyVoted the ‘Coolest Clothing Store’ in Sunday Times Generation Next 2015 study2020162015% changeRetail sales1R11 102mR10 122m9.7%Comparable sales 5.2%12.8%H15.2%15.1%H2 (Q3 4.1%, Q4 7.3%)5.2%11.0%Unit sales152m149m1.9%RSP inflation (price2 3.4%, mix 4.3%)7.7%8.2%Weighted average space growth6.6%8.3%Trading densityR38 621m-²R37 550m
-²
2.9%1: Excludes franchise 2: Net of markdowns 3: Forecast return on gross assets - stores with more than 3 months trade
Slide22Growth in own branded product continues to exceed expectationsMaxed technical fitness footwear range sales growth >30%
strong brand authenticity - 3 gold medals in Two Oceans marathon, won Comrades Marathon down run in record time (3 gold medals)New in-store directional wrap - test stores sales growth exceeds divisional average. Targeted store roll out in H1 FY1710 stores opened (ROGA 68%) & 4 reduced (ROGA 98%)
Test of ‘fitness only’ small format stores will extend geographical reach
Continued strong growth in operating profit
21
20162015% changeRetail salesR1 272mR1 118m13.8%Comparable sales 5.3%4.5%H13.6%3.5%H2 (Q3 5.0%, Q4 8.8%)6.8%5.3%Unit sales13m12m8.8%RSP inflation (price 3.9%, mix 1.0%)4.9%6.9%Weighted average space growth5.4%11.2%Trading densityR22 592m-²R20 928m-²
8.0%
Slide232016
2015
%
change
Retail sales
R1 369mR1 396m(1.9%)Comparable sales (2.5%)0.9%H1(1.7%)0.0%H2 (Q3 (2.1%), Q4 (5.1%))(3.3%)1.7%Unit sales8m9m(7.6%)RSP inflation (price 7.8%, mix (1.2%))6.6%2.3%Weighted average space growth0.6%(0.4%)Trading densityR22 418m-²R22 987m-²(2.5%)
22
Credit sales (53% of total) declined by 7.1% in H2Merchandise changes impact sales in short term, but will benefit in long termsizing aligned to international moderate specifications, eliminating ‘vanity’ sizesRené Taylor brand discontinued - extended sizes introduced into Miladys brandAcceptable sales growth in non apparel, intimatewear & accessories performing wellGood cost control unable to offset reduced sales & gross profit %Intensely focused on target customer & her needs. Positive impact from realigned merchandise offer & new merchandise director expected in Spring/Summer
Slide24Livingroom hards, dining & furniture were the best performing departments
Opened 3 stores (ROGA 169%), & expanded 6 (ROGA 119%)Reduced space in 6 stores by 31% but grew profit by 12%Excellent margin & cost control enabled a strong profit growth in a constrained marketRated ‘most loved South African homeware brand’ in Nielsen’s survey
Test store to open in Northland Shopping Centre, Melbourne, Australia in Oct 16
23
2016
2015% changeRetail salesR3 374mR3 187m5.9%Comparable sales 3.9%6.6%H13.4%7.5%H2 (Q3 3.0%, Q4 6.3%)4.5%5.7%Unit sales39m40m(3.1%)RSP inflation (price 7.2%, mix 2.1%)9.3%13.7%Weighted average space growth(2.8%)0.7%Trading densityR24 974m-²R22 937m
-²
8.9%
Slide25Mid LSM target market is constrained in current economic climate
Strongest sales growth was in bathroom & livingroom departmentsOpened 6 new stores (ROGA 85%)
Improved GP% & good cost control resulted in double digit operating profit
growth
Landscape research highlights improved customer response to product pitch & value
Icon Brand Award: voted winner in the Home & Décor Retail Category2420162015% changeRetail salesR1 435mR1 363m5.3%Comparable sales 3.9%0.9%H13.0%1.5%H2 (Q3 3.4%, Q4 6.3%)4.7%0.4%Unit sales19m19m1.4%RSP inflation (price 2.8%, mix 1.0%)3.8%4.7%Weighted average space growth1.1%2.2%Trading densityR28 263m-²R27 136m
-²
4.2%
Slide26Strategy
Slide27Our Vision:
To Be A Top Performing International Retailer
26
Growth
Extend our earnings track record through local & international growth
Building loved brandsBuild strong customer relationships by delivering an ongoing experience to surprise & delightOperationsContinually strive for world class methods & systemsPeopleMaintain an energised environment with empowered & motivated peopleSustainabilitySubscribe to high ethical standards & sustainable business practices
Slide28Constrained trading conditions requires market share growth & places more emphasis on margins, costs & efficiencies
scope to increase market share of existing businessesprioritise
spend & projects to generate profit wedge
Realise
benefits arising frominvestments in new distribution centre & merchandise planning systemmore direct & collaborative merchandise resourcing strategyImprove performance in Miladys (underperforming) & mrpMobile (start up)Grow credit sales responsibly (NBD <7% book)satisfied if credit sales grow at same rate as cash salestest in-store integration of mrpMoney Introduce quality new space of ~4% pa Improve trading density & profitability by reducing surplus space (50 000m2) Growth South Africa27
Slide29Proven model in emerging markets - test developed market (Australia)
will take time to attract a following & establish our brand
encouraged by sales conversion rate once shoppers enter our stores
refine
mrp
product assortment in line with trading experience gainedimprove supply chain & store operating metrics before scalingtest of mrpHome planned for Oct 16Continue to research other markets forsuitability for ‘exporting’ of mrp brandsacquisitions, subject to strict criteriaNon-negotiable consistent fashion/value positioning wherever we operateMinimise risk in Africa during period of uncertainty - awaiting direction from Central Bank of Nigeria re foreign exchange policyDrive efficiency in all markets - particularly supply chain, labour & rentals. Will not enter into USD based store leases without a ‘cap’Implement duty drawback system to replace bond storeFocus on strong treasury management (cash flow & FX) as we increase international exposureGrowth International28
Slide3029
ProductFashion-led at great valueDifferentiated & category dominant private label assortmentsStrengthen our value perception & availability of wanted items in a highly promotional environment
Communication
Convey strong brand personally via multiple touchpoints & channels
Build on sector leading social medial position
Facebook: top 10 in RSA for number of fans, highest placed retailerInstagram: highest number of followers amongst local competitor setBuild a single view of the customer & tailor communication to a personal levelInnovationLead with technology to reinforce our brand, improve CRM & visual merchandising, reduce checkout or delivery times & create a seamless omni-channel experienceSocial awareness Demonstrate commitment to the economy, society & the environmentBeyond just a retail presenceBuilding Loved Brands
Slide31Objectives
Replace our legacy systems, which served us well, with modern integrated planning
(IP), ERP & online systems to support our growth strategy
gain domestic market share despite competition from international retailers
international
omni-channel expansionProgressSteady progress being made on IP & ERP systems. Mitigating risk by adopting a phased approach minimising business disruption avoiding overlap with peak trading periods & transition to new distribution centreRe-platforming online system in Jul 17greater functionality significantly lower future costsOperations: Leading IT Solutions30
Slide32OBJECTIVESIncrease capacity
& consolidate activitiesOutgrown existing infrastructure (4 locations)New 57 000m2 single facility, ability to double in size
Simplify management & improve efficiency
Improve stock management & profitability
Increase throughput to
maximise salesReduce breakages through better handling of fragilesIncrease level of automation:merchandise allocation decisions made closer to final distributioncarton sorting quicker & more accuratequicker & more accurate unit pickingReplenish mrpHome at inner carton level to reduce store overstockUtilise same sorter for inbound & outbound (latter currently performed by the courier), eliminating cost duplicationConsidering receiving stock in bulk and fine picking per store for more accurate size allocationsPROGRESSProject on track, building handover in Jun 161st division to go live Jun 17, full transition by Sep 17Cost overlap ~R50m during transition period in FY18FY19 operating costs expected to be lower than current (increased for inflation & unit growth)Future capex of R420m in FY17 & R72m in FY18Total project cost R1.2bn Capital Depreciation value periodLand R166m NILBuildings R400m 40 yearsIT systems R130m 10 yearsEquipment R508m 15 yearsOperations: Facilities31
Slide33Support local businessMerchandise made in RSA up 14% to R3.5bn, represents 31% of inputs (SADC 38%)
Founding retail member of Sustainable Cotton Clusterin FY16 MRPG purchased 4.2m t-shirts & towels containing RSA cottonMRPG committed to procure 2 800 tonnes of cotton from local farmers in FY17.
Would have been double, but for the drought
cluster targeting to create 7 200 jobs & increase production by
~
450% by 2018Engage with communitiesmrpFoundation activities focused on national priorities of education & skills developmentvarious mrpFoundation school programmes impacted ~65 000 learners in FY16Jumpstart retail programme trained >10 000 youth in the last 3 years, resulting in ~4 300 being employedJumpstart manufacturing programme developed 550 people in the last 2 years, of which 76% were employedProtect our planetReduced carbon foot print on baseline FY13 by 17% (29 500 tonnes CO2 emissions)Solar energy installed at head office, ongoing opportunity to reduce store consumption via lighting technologyAchieved waste recycling targets - head office 50%, distribution centres 94%Sustainability32
Slide34OBJECTIVESSustainability
Get closer to point of manufactureEvaluate suppliers’ performance & compliance with ethical & social standardsReduce business riskEntrench value positioningEliminate hidden/duplicated costs to keep input prices lowMine efficiencies through continuous improvement
Maintain appropriate balance between low cost sourcing & merchandise quality
Maximise
salesStrengthen ability to react to merchandise opportunities by shortening lead timesIncrease agility through collaborationImprove on time in full deliveriesPROGRESSReduction in mrp ZAR landed inputs as planned: 2016 2015SADC manufactured 39% 39%Imported from East 61% 61%RSA 3rd party in ZAR 21% 42%Foreign 3rd party & factory direct1 40% 19% 100% 100%Improved USD input prices softened the impact of a weaker ZAR:1 access to all bills of material, irrespective of channelable to negotiate at a component level & compare factory pricesAccounting is now more complex, but currency risks are not new78% of direct group suppliers are SEDEX membersStrengthening supplier grading system - risk rating & performance to inform future ordersSustainability: Suppliers33
Slide35Looking Ahead To FY17
34
Tough trading conditions are expected for rest of the year
Plan to open 40 stores & increase closing
space ~4% (~ 3.5% net of reductions
)Expect H1 RSP inflation rate to be in mid-teensComparatively well positioned as a cash based fashion value retailer targeting themid-upper LSM market. Research shows the largest division, mrp has increased its contribution of high LSM (8-10) shoppers over the previous yearOpened ~5 700m2 space across all 5 brands in Mall of Africa. Despite a full complement of local & international retailers, the 2 100m2 mrp store achieved sales which were double their previous opening day best
Slide36Thank You