New Mexico Restaurant Association - PowerPoint Presentation

Slide1

New Mexico Restaurant Association

Build Your Dream Team

www.nmrestaurants.org

505-343-9848

Slide2

Housekeeping

Everyone is being muted.

Please use the chat box to ask questions.

Questions will be held

until the

end of the presentation.The presentation is being recorded and will be sent to all registrants within 48 hours. The slide deck will be available at the same time.

www.nmrestaurants.org

505-343-9848

Slide3

Your Host…

Carol Wight

CEO

New Mexico Restaurant Association

www.nmrestaurants.org

505-343-9848

Slide4

Introducing…

Meet Roger Beaudoin

CEO of Restaurant Rockstars

He had a super successful career owning and operating restaurants and now his passion is helping others CRUSH IT in the restaurant industry.

www.nmrestaurants.org

505-343-9848

Slide5

Build your “DREAM TEAM” Staff, Double Sales & Get Rave Reviews!

Slide6

Welcome!

If

you've Not had time to Train Staff, it's not your fault

.

If you Don’t Know How or What to Train your Staff.. No worries

.

If you’re concerned that you need New Customers put those fears to rest

.

If you think you can't Double or even Triple SALES

- it's not true.

If you've ever thought that successful restaurant competition wants you to fail, you're probably right.

So we're here to show you how to find the Best Staff, train them to Serve & Sell and Make New Friends every day for your Restaurant!

Slide7

Why am I presenting this

Webclass

?:

I’ve had great success in this business over

2 decades

!

I’m

passionate

about helping others build their “Dream Team” staff and Create a highly profitable and satisfying restaurant without Losing Money or Losing Time!

I want to show you how you can Empower Staff to Think & Act like Owners to Build your business and your Brand!

Slide8

After 25 Years in this Business

I know from experience that

:

Building

a

Great Team

is the foundation to

your business

!

-

SALES

are the lifeblood of your business!

-

Customer loyalty

is the future of your business!

Slide9

Goal For This Webclass:

For You to feel

EMPOWERED

,

CONFIDENT

&

EXCITED

to Find, Keep, Motivate & Develop Your Team – There is No more powerful Competitive Advantage!

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I LEARNED ALL THIS

THE

HARD

WAY

!

Many

Owners & Managers Don’t know how to Train their Staff or What to Train!

They get caught up in the other 1000 details but

Nothing

is more important!

Many Operators Spend Thousands of $$ on traditional Marketing when Their STAFF are their BEST MARKETERS!

Slide11

WANT the EASY WAY?

That SAVES

you the

Hard Work, TIME and $$$?

Slide12

Who am I?

20 year veteran restaurateur with multiple high-volume concepts

MBA

30% Net Profit from Operations (more than double the industry average) and National Press Acclaim

Industry Speaker, A

uthor, Podcast Host

Personal Restaurant Coach

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My Experience

Vision to buy land - build a Chalet

With No Experience, Banks laughed about me getting $1 Million loan

Finally got $150k

The Only space had 4 failed restaurants

the

DOT Moved the road, the River Flooded

My CHEF STOLE $45,000

Realized every penny had to count/ Had to Make the Money BACK!

Realized “SERVICE” was

the

only True “Competitive Advantage

Realized I had to Train my Staff to SELL!

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How Does This Apply To You?

I started my first restaurant with NO restaurant experience

In the beginning I struggled at finding and keeping a great staff

I had a seasonal restaurant with high expenses and no margin for error

I had to create “Systems” to Maximize Sales & Profit

I had to train my staff to “SERVE & SELL”!

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RESULTS!

Not only has this worked for me, let me tell you about Matt. He owns three restaurants and he saw growth level off awhile back with the economy. I worked with him and trained his staff and as a direct result, he reports record sales the last two years.

“Customers are spending more money, they leave happier for it and we are now selling an experience and that’s setting us apart from all our competitors”.

Matt Wolf,

Myst

/

MSB/

Bingas

Slide18

What We'll Cover:

Secret #1

:

How the Common Approach to Restaurant Hiring is the WRONG Approach

Secret #2:

How to Build your “Dream-Team” Staff, Cut Turn-over & Empower your team to think like owners

Secret #3:

How to

Double Sales

Through Training, Recognition & Rewards

Slide19

Secret #1

Why Common Restaurant Hiring is the WRONG Approach

Slide20

A New Approach

Help Wanted Ads and Signs in your Window attract someone else’s problem employees – The

“C-Team

”

People tell you what “You Want to Hear”

You don’t know what you’re going to get

til

you get it.

How “A & B” Players attract other A’s & B’s

How Training is an Investment in your Business & Brand

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You Might Also Be Thinking...

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"I don't understand how a

simple system and a turn-key program

can transform my Restaurant by:”

Saving significant time and money

Turning Staff & Customers into “Brand-Ambassadors”

Lowering Staff Turnover

Creating a culture of “Hospitality, Family & Fun”!

Slide23

The Truth is:

In the beginning I struggled finding and keeping good people

With the right system, it's easy to train your staff

Once I created the system, it only took 5 min a day to train my team

This system “Doubled and even Tripled Sales”, up-leveled my lifestyle (and significantly increased the Sale Price of my restaurant)

Slide24

Secret #2

How To Build Your Dream-Team, Cut Staff Turnover & Empower them to think like owners

Slide25

Restaurant

Owners

&

Managers

Think...

"I have No time to Train/ I don't know how to Train my staff."

I’m already training my staff, but what are they training?

Let me share a quick story…about

weeding my garden

Slide26

The Reality...

Order Takers leave

thousands of dollars in lost sales

"On the Table"!

Untrained Staff provide Ordinary guest Dining Experiences

Untrained Staff can SABOTAGE your Business (let me tell you another story)

A well-trained staff are your restaurant's Best Marketers

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DREAM TEAM...

Slide28

Some Restaurant Owners And General Managers Might Also Be Thinking...

Slide29

"I'm not sure how to Motivate my Team."

My

staff don't like/ are afraid of change

They’re complacent & have bad habits

Some staff are just here for the “Paycheck”

They’re “Order Takers”!

No wonder we have little repeat business

Slide30

The Truth

This

is your business, your investment and you don’t have time to let the tail wag the dog.

A-team staff members LOVE to learn and excel at their craft.

A-team staff members are positive, energetic and care as much about your business as you do

The right training “system” will Train your staff for you

Slide31

Some Owners & Managers think...

”

I’m not sure how

this

will work for me.”

Let me tell you a quick story about Rob… Busy guy, he had one successful restaurant and opened another... He also had a successful career outside his restaurants, so he needed a proven system.

Rob needed an Advantage to quickly build customer traffic, BUT more importantly, get them back again and turn them into raving fans.

Rob learned the “System”, built his “dream-team” and the business

Slide32

Here’s what Rob has to say...

“We could not have launched our new restaurant with such great success without the training programs you implemented for our staff. SALES are Up, Service is across the board Great and customers are happy. The momentum has not ended since!”

Rob Cronin,

Zou

75 & Restaurant 103

Slide33

Secret #3

How To Double Sales through Training, Recognition & Rewards

Slide34

Some Owners & Managers Say...

I want more

SALES,

but I have so many details to worry about in this restaurant

I don’t want my Staff to appear “Pushy”

I want my restaurant to have 5-Star online reviews

I want to my customers to keep coming back

Let me explain...

Slide35

“If you build it, they will come…”

It’s All About:

Internal Marketing

Turning your Staff & Customers into “Brand Ambassadors” –

Lightning in a Bottle!

Recognizing that spending 5 minutes a day is an Investment in your team, customer loyalty and Marketing Firepower!

Your online reviews and repeat business will soar!

Slide36

Let Me Share With You...

How my

A-Team

brought more New A-Teamers

How my

Dream-Team

posted all their fun times on Social Media

How my entire team were

Cross-Trained

How both staff and customers became our best Marketers

How simple

RECOGNITION & REWARDS

create a culture of

“Hospitality, Family & Fun” and Lower Turnover

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The Truth….

You

only need one Simple System to effectively Train Staff, Reduce Turnover, Double Sales and Deliver Amazing Dining Experiences!

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Slide39

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Let me ask you a question...

Are you excited yet? Are you feeling more confident?

Slide41

We've Covered:

Secret

#1:

The WRONG approach to hiring

Secret #2:

How to Build Your Dream-Team, Cut Staff Turnover & Empower staff to think like owners

Secret #3:

How go

DOUBLE Sales

through Training, Recognition & Rewards

Slide42

So who wants to take things to the next level?

Slide43

Introducing:

THE

SALES STARS STAFF TRAINING PROGRAM

Slide44

“SALES STARS”

is:

An

Online VIRTUAL system

that trains your staff to Recognize Opportunity, Suggest & SELL and deliver Amazing Dining Experiences:

It includes:

What your Customers are looking for when they dine out

Educating, Informing & Entertaining your guests

The importance of Product & Restaurant Knowledge

How To Double SALES

Turning your customers into your restaurant’s best Marketers

Slide45

Best of all...

SALES STARS

is available for both:

Food Trucks & Fast Casual/ Quick Serve Places

&

Full-Service Restaurants

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Here's what you get...

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MODULE 1:

Hospitality

MODULE 2:

How to Serve & how to SELL!

MODULE 3:

Hosts, Bussers & Teamwork or

Counter

& Drive Thru Teamwork

MODULE 4

: Pre-Shifts to Profits

Step by Step Digital Training

Slide48

Who This Works For

New restaurant operators

Managers wanting effective System Solutions to maximize their restaurant’s Service, Sales & Profits

Chefs who want to start their own restaurant

Existing operators looking to increase sales and profits while freeing their time (Exit Strategy)

Slide49

#1 Reason

Why People Don't Get Started

You might be thinking you can't get started because you don't have time or money for this course.

- That's a mistake because in this most challenging & competitive business, you need every advantage

- Costs are rising and profits are disappearing – you need superior service, repeat business and MORE Sales

Without a system, your life savings can disappear with your dreams very quickly.

Slide50

SALES STARS

also Includes...

Slide51

Tools to go with the Digital Training

Tests of Knowledge & Best Practices

Contests, Team-Building & Incentives

Staff Workbook

Certificate of Completion Credentials

Hospitality, Family & Fun!

Slide52

With These Tools You Will Be Able To:

Train your staff in minutes per day

Build staff communication, chemistry & teamwork

Build New and Repeat Business while creating Strong Customer Loyalty, Online Reviews and Positive Word-of-Mouth

Work “ON” your business Now to Free Your Time –

EXIT Strategy

Slide53

With These Tools You Can Avoid:

Steep learning curve to Effective Staff Training

Long hours and lost time

Untrained Staff that can SABOTAGE your business

”Order Taker” Mentality that loses money & opportunity

Average Service and Negative Reviews

Staff Issues and High Turnover

Slide54

Problem Solved

I didn't know how to Train my Staff and had to create my own Training Program.

I didn’t know how to build great Online Reviews and repeat business

I created systems that trained my staff, Doubled & even Tripled sales, maximized profit and turned my customers into my restaurant’s Best Marketers

Slide55

Time and Money Saved

This will save you a ton of time and money because SALES STARS is virtual and “Turn-Key” at a reasonable price with High Return on your Investment

SALES STARS lowers Turn-Over and creates communication, team-work and healthy competition

SALES STARS is proven to pay for itself w

ith increased sales

in just a few

days

Slide56

You Might Be Thinking...

That you can't use this program because you don't have the time to learn anything new.

I've made everything

simple

,

logical

and

easy

to follow as you

train your staff

My staff don’t like change.

- Your staff will make more money with SALES STARS and have

more fun

After completing the Modules, Pre-Shift.

Slide57

What You're Going To Get:

SALES STARS

Hospitality Training System

$500 Value

SERVE & SELL Training System

$2,000 Value

Communication &

Teamwork Training System

$500 Value

Pre-Shifts to Profits Training System

$2,000 Value

TOTAL VALUE $5,000

Slide58

IS THIS YOUR RESTAURANT?

When

I started my first restaurant, I had lots of staff turnover, average employees and lost productivity.

You can avoid all this because I'm giving you a

road-map

to creating your Dream Team of only "A-Players" that will build your business and your Brand.

Slide59

THE BENEFITS

This

staff training system will save you time, effort and money.

It’s proven to lower turnover, create a culture of "Hospitality, Family & Fun" and turn both your staff and customers into your restaurant's "Best Marketers"!

Slide60

IT COULDN’T BE EASIER

You

might think its hard and time-consuming to train your staff.

SALES STARS makes it easy and fun to train and the results are Team Spirit, Longevity, Double Sales & Happier Customers.

Slide61

SALES STARS - Turn-key Staff Development & Training System

TOTAL VALUE $5,000

Slide62

If All It Did...

Now obviously I'm not going to charge you $5,000.

But if I did charge you $5,000

and all it did was show you exactly how to Train your Staff to Maximize Sales, deliver Amazing Dining Experiences and build Repeat Business, would it be worth it to you?

Remember I lost $45,000 before my restaurant even opened!!!

Slide63

If All It Did...

If all this system

did was

give you a Training Plan, would it be worth it?, would it be worth $5,000?

If all this did for you was

Free your Time, Increase Sales and help you run a more profitable restaurant,

would it be worth it?, would it be worth $5,000?

If all this got you was

happier customers and lower turnover

, would it be worth it?, would it be worth $5,000?

Slide64

I Had 2 Choices...

I could make it cheap

or...

I could make it VALUABLE!!

Slide65

What Would It Be Worth To You?

So if you were able to easily Train your Staff to Rock Your Restaurant, what would that be worth to you?

How about if you could Build a "Dream Team" staff?

What

would that worth to you?

Slide66

SALES STARS

Total Value is $5,000

Regular Cost (Scratch That) -

INVESTMENT!!

is $499

Slide67

We’re

giving

a

special

offer

today for

the New

Mexico Restaurant

Association.

Get

$200+ OFF

(40% Discount)

and

a 30 day No Questions Asked Guarantee.

SALES STARS

Slide68

TODAY:

SALES STARS

Not going to pay $5,000

Not going to pay $49

9

Regular Price

SPECIAL WEBINAR PRICE: $297

Slide69

You've Got 2 Choices

Slide70

Guarantee

If

“SALES STARS"

doesn't help you Empower your Team, Build a "Dream Team" staff that Double Sales and provide Superior Customer Service, ... without Losing Money or Losing Time then I'll refund your money within 30 days.

Slide71

The Real Question Is...

Is it worth investing a few minutes of your time to check this out? Even if it only does HALF of what I've claimed today, it will pay for itself as You'll see results immediately with Module 2

“How to SERVE & HOW TO SELL”.

In days, you'll see a

culture of Hospitality, Family & Fun

develop

Y

ou'll see

new and repeat business

coming in to your restaurant!

In just 30 days, your

staff

turn-over will Drop

!

Slide72

And, as if this wasn't amazing enough already...

Slide73

BONUS

SPECIAL

TRAINING BONUS:

HOW TO TURN $100 into $1,000

Slide74

HOW TO TURN $100 into $1,000!

I had to spend years working "On" my business to create this freedom plan and "Exit Strategy" for other operators. But you won't have to because I've included everything I learned about Training my Staff and Building my Dream-Team in

SALES STARS

!

SALES STARS

will save you time and lost money because I've already created and proven this system works. Customers in 23 countries are realizing the benefits of my hard-earned experience.

”With all the value in

SALES STARS

, why would I give you this BONUS for FREE? The truth is I'm passionate about this business and helping others not only succeed, but knock it out of the park. It’s fun and

satisfying for me to see your restaurant benefit from this game-changing program.

TOTAL

VALUE $1,000 - but the ideas and proven techniques are PRICELESS

Slide75

What People Say...

"Roger is a wealth of knowledge with all facets of the restaurant business. Roger freely shares his secrets to running a successful restaurant. Going through his coaching program has been a HUGE help! The end result will pay dividends, which is why we do what we do."

~Brian K., Rest. 103

“Roger Beaudoin has created a great restaurant training program. It's simple, down to earth, and it works! Roger is a successful industry veteran and his Training Program is a fabulous resource for every restaurant. Roger is the "real deal" and his product is a real value.”

~Dick

Grotton

, President & Executive Director Maine Restaurant Association

Slide76

What You're Going To

Get with SALES STARS

Hospitality Training System

$500 Value

SELL & SERVE Training System

$2,000 Value

Communication

& Teamwork Training System

$500 Value

Pre-Shifts to Profits Training System

$2,000 Value

Turn $100 into $1,000

$1,000

Value

$6,000 Value

…

TODAY

ONLY $297

Slide77

Get Started Now With

SALES STARS

For The Minimal Investment of Just:

$297.00

Value: $

6,000

THANK YOU!!

Slide78

Questions? Use the Chat box.

www.nmrestaurants.org

505-343-9848

https://

www.nmrestaurants.org/restaurant-rockstars

Special NMRA Pricing Available for one week only

U

ntil October 24 at noon

Slide79

NMRA Webinar Special

www.nmrestaurants.org

505-343-9848

https://

www.nmrestaurants.org/restaurant-rockstars

Special NMRA Pricing Available for one week onlyU

ntil October 24 at noon

Slide80

Thank you!

Questions email: Carol Executive@nmrestaurants.org

www.nmrestaurants.org

505-343-9848