Pursuing CAHME Accreditation for an Online Program: Lessons from the field - PowerPoint Presentation

Pursuing CAHME Accreditation for an Online Program: Lessons from the field March 14, 1:00 - 2:00 PM EST AUPHA Online Program Directors Faculty Forum

Moderators Forum chair, Carla Stebbins, Rochester Institute of Technology, Rochester, NY Chair elect, Eric Richardson, University of North Carolina Wilmington, Wilmington, NC Host, Eric Brichto, Commission on Accreditation of Healthcare Management Education (CAHME) The Standard of Excellence in Healthcare Management Education Since 1968 2

Panel Anne Hewitt, Seton Hall University, Nutley, NJ  Dawn Oetjen, University of Central Florida, Orlando, FL Steven Szydlowski, University of Scranton, Scranton, PA The Standard of Excellence in Healthcare Management Education Since 1968 3

Agenda 1:00 PM EST Welcome (Eric B.) 1:05 PM Panel intro/presentations (Carla) Anne HewittDawn OetjenSteven Szydlowski 1:35 PM Q & A (Eric R.)1:55 PM AUPHA Annual Meeting – Idea for Forum meeting (Carla)2:00 PM Closing (Carla) The Standard of Excellence in Healthcare Management Education Since 1968 4

Seton Hall Anne Hewitt The Standard of Excellence in Healthcare Management Education Since 1968 5

SHU Online Learning Model Preparation Steps Specific Criterion Challenges Accreditation Benefits/ChallengesCAHME Lessons Learned

MHA Program at Seton Hall University On-Campus Since 1997 42 Credits (All Required) across 18 courses 148 Students enrolled (Online and On-campus, 2017-18) Only accredited program in New Jersey. 59 sections offered (Online and On-campus, 2017-18) MHA Overview

Program SnapshotInitial CAHME accreditation in 2014, now reaccredited until 2023. MHA located in School of Health and Medical Sciences at an Interprofessional Health Sciences campus with a new School of Medicine and a College of Nursing. Both learning formats (online/hybrid and on-campus) begun in 1997. 42 credits, all required; same for both program delivery formats

Online/Hybrid Immersive Residency SHU-MHA Cohort model – 2 year time frame, courses offered every 7 weeks with week off and 3 immersive on-campus residencies. Immersive residencies conducted at orientation, mid-program and final graduation.Primarily asynchronous as 3 -1 credit courses are completed in immersive experiences Each asynchronous course requires 2 webinar sessions – date/time and content outlined in the syllabus

Preparation & Motivation Critical Questions √ 1. Will your administration support your accreditation process with a n appropriate resource commitment? 2. Can you complete the necessary steps to critically assess your internal and external environment? 3. Do you have support from your faculty , alumni, advisory boards, preceptors, and industry partners? 4. Can you provide a solid rationale for the necessity of CAHME accreditation for your online/hybrid program? 5. Have established a realistic timeline for program eligibility and the full CAHME accreditation process?

Most Challenging CAHME Criterionfor SHU-MHA

MHA Mission Statement The student-centered MHA prepares early and mid-career individuals from diverse backgrounds to be competent health managers and leaders for a broad spectrum of health care organizations. Delivered both on-campus and online, the essential MHA program emphasizes experiential learning opportunities, reflects SHU's Catholic tradition, and strives to instill the professionalism and values required of servant leaders to all students.

MHA Curriculum(42 credits – ALL REQUIRED) REQUIRED COURSES (Credits) 6002 – Research Methods and Statistics (3) 6005 – Financial Mgt. & Accounting (3) 7513 – Healthcare Management. (3) 7517 – Healthcare Fin. Mgt. (2) 7519 – Population Health Mgt. (3) 7520 – Healthcare Data Analytics (3) 7521 – Healthcare Systems (2) 7522 – Healthcare Policy (2) 8515 – Health Economics (2) 8517 – Strategic Planning & Marketing (3) 8518 – Legal Issues in Healthcare (3) 8521 – Quality Mgt. (3) 8523 – Ethics in Healthcare (2) 8530 – Emergency Management (2) 8720 – Professionalism and Leadership I (1) 8721 -- Professionalism and Leadership II (1) 8722 -- Professionalism and Leadership III (1) CAPSTONE (SELECT ONE) 7991 – Internship (3) 7992 – Practicum (3) 7993 - Research Seminar (3) 7997 - Capstone Project (3)

MHA Competency Domains

Assessment ToolsBlackboard Suite of Reports Levels of Assessment Individual level - Attainment of competency by student at the level planned. Course level - Achievement of competencies linked to course objectives.Program level - Assessments external to faculty Assessment Data for Decision-Making Competency-attainment reported in addition to grade Report - level of competency-attainment Use of assessment data for quality improvement

MHA Program Level Assessment Competency domains

Value of Accreditation BENEFITS Cannot overstate the value of self-study for quality improvement and opportunity to compare one’s program with peers Competitive marketing position Peer School Recognition and Award Opportunities CHALLENGES Required Time, Expertise and Resource commitment to the process University may not always accept accreditation status for Program Review Sustainability

Lessons Learned Quality Attainment & Student Focus Key Lesson 1 Administrative Support Key Lesson 2 Alignment of Program ComponentsKey Lesson 3 Assessment SupportKey Lesson 4 – Attend CAHME Boot Camps/ Consider Outside ConsultantKey Lesson 5 – As Program Director you carry the accreditation!

University of Central Florida Dawn Oetjen The Standard of Excellence in Healthcare Management Education Since 1968 19

Program Overview Department of Health Management and Informatics, College of Community Innovation and Education The Standard of Excellence in Healthcare Management Education Since 1968 20 Bachelor of Science in Health Services Administration (BSHSA) Master of Health Administration (MHA) Executive Master of Health Administration ( eMHA ) AUPHA Certified CAHME Accredited CAHME Accredited

Program Overview eMHA Program Director: Dawn OetjenCredit hours: 44Online onlyFull-time, cohort model, lock-step 3+ years professional experience required MHA Program Director: Kourtney Nieves Credit hours: 51 Day/Night classes Full-time or Part-time Required Internship The Standard of Excellence in Healthcare Management Education Since 1968 21 2 Tracks

Program Overview Department of Health Management and Informatics: 33 faculty, 4 program assistants, 5 staff, 2 internship coordinators, 15 adjuncts, GTAs/RAs The Standard of Excellence in Healthcare Management Education Since 1968 22 BSHSA MHA MSHCI BSHIIM eMHA PhD-PA

Program Overview Core: 40 Credit Hours HSA 6766 - Health Care Statistics and Research  HSA 6345 - Leadership for Health Care Executives HSA 6179 - Financial Accounting for Health Care Managers  HSA 6346 - Health Care Organizational Behavior and Human Resource Management HSA 6505 - Health Care Quality and Risk Management HSA 6178 - Financial Management for Health Care Managers HSA 6197C - Health Care Informatics for Health Care LeadersHSA 6156 - Health Care Economics and Policy  HSA 6520 - Epidemiology and Health Planning  HSA 6555 - Health Care Ethics and Law  Capstone: 4 Credit Hours The Standard of Excellence in Healthcare Management Education Since 1968 23

Program Overview HLA-modified Competency Model 20 competencies Assessed at individual, course, and program level The Standard of Excellence in Healthcare Management Education Since 1968 24

Program’s History with Accreditation Accreditation Cycle MHA first accredited in 2004 Last site visit Fall 2013eMHA accredited as a track of existing MHA Fall 2015Next site visit Fall 2020 Why pursue CAHME Accreditation?The program recognizes the value of being an accredited program as it ensures the highest quality educational standards for our students.  The Standard of Excellence in Healthcare Management Education Since 1968 25

Value of CAHME Accreditation Benefits recognition by key stakeholders of the CAHME accreditation seal and that it ensures we comply with industry wide competencies as we deliver high quality education Ability for our students to compete for nationally competitive administrative fellowshipsStrong competency based standards to ensure our students are getting the most relevant content necessary to be competent, high quality healthcare administrators ChallengesProcess can be time consumingAny program changes must be made with CAHME standards in mind The Standard of Excellence in Healthcare Management Education Since 1968 26

Value of CAHME Accreditation If you had the choice to pursue/not pursue or maintain/not maintain accreditation would you? Why? Yes, I would, as having CAHME accreditation has allowed our students to compete for nationally competitive administrative fellowships with great success.  This is a testament to our commitment to delivering high quality education that ensures they are obtaining the competencies they need upon graduation.  The Standard of Excellence in Healthcare Management Education Since 1968 27

Value of CAHME Accreditation What advice do you have for programs thinking about pursuing accreditation?  This is a time consuming, but worthwhile process for a program to undergo.  Having the CAHME accreditation seal enables our stakeholders,  as well as current and prospective students, to know that they are getting a high quality, competency-based education that will prepare them for the rigors of the changing healthcare industry. The Standard of Excellence in Healthcare Management Education Since 1968 28

Overall Experience with CAHME Accreditation How was/is the accreditation experience working with CAHME? Are they user-friendly? Collegial? Positive, collegial, informative, user-friendly platform Does the accreditation process add value to what you do/offer your stakeholders?  Why or why not? Value-added process, peer review Our students, faculty, and community partners recognize the value of the CAHME accreditation The Standard of Excellence in Healthcare Management Education Since 1968 29

University of Scranton Steven Szydlowski The Standard of Excellence in Healthcare Management Education Since 1968 30

The University of Scranton Dr. Steven Szydlowski , MHA Program Director and Professor MHA program Director for 8.5 years

Program Overview

Program Overview

Program Overview

Program’s History with CAHME

Value of Accreditation

Value of Accreditation

Overall Experience with CAHME How is the accreditation experience working with CAHME?      Collegial, peer-reviewDoes the accreditation process add value to what you do/offer your stakeholders?  Yes, stakeholders (employers, students, etc.) ask for CAHME Professional identify and peer consultation

PLEASE USE THE CHAT ON RIGHT HAND SIDE OF SCREEN QUESTIONS? The Standard of Excellence in Healthcare Management Education Since 1968 39

AUPHA Annual Meeting Online Program Directors Faculty Forum The Standard of Excellence in Healthcare Management Education Since 1968 40

AUPHA Annual Meeting June 12-14 in New Orleans Theme: Resiliency and relevance in a time of changeFaculty forums are expected to conduct 60 min sessions for members Lightening Round Presentations – forum participants rotate tables where presenters provide 5 minute, focused presentations/discussion on areas that align with the annual meeting theme and of interest to forum members.Watch your email for call for proposals and submit your ideas. The Standard of Excellence in Healthcare Management Education Since 1968 41

Thank you! The Standard of Excellence in Healthcare Management Education Since 1968 42