ServiceNow Training Agenda: Basic Incident and Request - PowerPoint Presentation

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Uploaded On 2018-03-10

ServiceNow Training Agenda: Basic Incident and Request - PPT Presentation

Introduction Overview of project Incident Fulfillment ServiceNow Follow the Incident Lifecycle through ServiceNow Exercises Overview of Requests Queries amp Reporting Questions amp Answers ID: 645119

incident amp request task amp incident task request resolve close escalation customer diagnose work investigate log group category open

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