The Seven Pillars Model Copyright 2016 Loftus Health LLC wwwLoftusHealthcom The Seven Pillars Are higher level elements that differentiate successful programs from unsuccessful programs ID: 592737
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The Value Analysis Program
The Seven Pillars Model
Copyright © 2016 - Loftus Health, LLC - www.LoftusHealth.comSlide2
The Seven Pillars:
Are higher level elements that differentiate successful programs from unsuccessful programs.
Serve as a foundational structure for successful program building.
Focuses leadership on the organizational elements required to build a successful program.
Are transferable from program to program.Help healthcare leaders become successful by building a useful skill-set that produces better quality, improved utilization and cost savings.
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The Seven Pillars
Purpose:
Understanding why
our program exists.
Engagement: Motivating stakeholders to achieve success.Communication: Educating and learning through mutual feedback loops.Infrastructure:
Building a strong foundation for effectiveness and sustainability.Accountability: Ensuring responsibility through informed governance.
Leadership:
Building trust in competent and inspirational
leaders.Performance Improvement: Getting better through intentional effort.
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Purpose
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Purpose
To
identify the most cost effective supply solution.
To
develop the resources, financial reserve and skill sets needed to improve clinical operations and care delivery. To find the right balance between quality and cost that will lead
to the delivery of excellent patient care, and a great work environment for those who provide that care.
To
evolve into a Value Analysis Program that will become fully
integrated into population health management. In summary, it is because a formal organized approach to value analysis produces better outcomes at a lower cost compared to not having a program.
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Engagement
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Ten Rules for Physician Engagement
Rule #1: If you want physician engagement, then avoid behaviors and language that are known to disengage them.
Rule #2:
If you want physician engagement, then proactively mitigate the effects of unavoidable actions that are considered disengaging to physicians.
Rule # 3: If you want physician engagement, then start with what they are already engaged in doing.
Rule #4: If you want physician engagement, then help them solve a problem they are already attempting to solve.Rule #5: If you want physician engagement, then appeal to their sense of fairness and what is right for the sustainability of their practice, their service line or even the hospital in which they practice.
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Ten Rules for Physician Engagement
Rule #6: If you want physician engagement, then appeal to their interest and passion for science.
Rule #7:
If you want physician engagement, then appeal to their competitive spirit.
Rule #8: If you want physician engagement, then empower them to create their own solutions.Rule #9: If you want physician engagement, then listen to them when they are upset, because they are already maximally engaged and may be harboring ideas worth considering.
Rule #10: If you want physician engagement, then communicate with words that positively reflects the things they value.
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Communication
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Communication: Language
The Language of Supply Chain
Volume & Market Share
Loss Aversion
Price Point & Fair Market PriceBulk Buys, Rebates & BundlingGroup Purchasing Organizations (GPOs) & Local ContractingSole Source, Dual Source, All Play & Capped Pricing Model Strategies
Stock Keeping Units (SKUs)Physician Preference Items (PPIs)
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Communication: Stakeholders
Value Analysis Committee
Agenda & Meeting Minutes
Medical Staff
Utilize Medical Staff Services & NewsletterC-Suite & Senior ManagementConsistent message as with Medical & Nursing Staff
Nursing & Ancillary StaffUtilize system process already in place
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Infrastructure
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Infrastructure
Infrastructure is the foundation on which any program will be
built.
Infrastructure
refers to all the people, process, technology and cultural elements that are required for the successful implementation, management and sustainability of a program.The specific elements are categorized according to people, process, technology and culture.
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Infrastructure: People
Physician LeadSupply Chain Services Lead
Nursing Representative
Contracting Representative
Data AnalystResearch AnalystMultidisciplinary RepresentativesAdministrative Assistant
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Infrastructure: Process
Regular Meetings
Maintain Agenda and Meeting Minutes
Established Reporting Structure
Communication PlanData ReviewGoal SettingWork-flow
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Infrastructure: Technology
Inventory Management System
Electronic Medical Record
Risk-adjustment & Benchmarking Capability
Centralized Storage for DocumentsTele-conferencing Capability
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Infrastructure: Culture
Quality Improvement Program
Recognition Awards
Truven, Baldridge, Gartner, ECRI, etc.
Value Analysis Supportive EnvironmentCopyright © 2016 - Loftus Health, LLC - www.LoftusHealth.com
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Accountability
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Accountability
Which Model?
Centralized Model
Pros: Scale, Negotiating clout, Inventory management
Cons: Legal issues with coordinating facilities in holding companies, May not be supported by independent medical staffsDecentralized ModelPros: Appeals to more independent medical staffs, May be more desirable for communities with specialized needs
Cons: Less impact on scale and negotiating clout.Best model is the one that creates real results and achieves your purpose.
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Value Analysis Work-flow
Is this product a commodity item and up for contract renewal?
Yes
No
CC
Is this a request for a new product for an established service line or support function and is not considered a
“
preference item
”
or
“
strategic
”
?
Yes
No
TRC
Is this a request for a product (new or existing contract renewal) which is a physician or clinician preference item?
Yes
No
Is this a request for a product to be added to the Supply Formulary?
No
Yes
SEPC
VAT
Is this a request for a product that impacts strategy or population health?
Yes
No
VAC
SC
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Leadership
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Leadership: Expectations
Physicians
Value patient care, scientific method, autonomy.
They want a say in
what products they will be using and be informed in a timely manner about change.AdministrationWill be held accountable for the success of the business operations.Define and shape their expectations of success in specific terms
in a manner that appeals to all stakeholder groups.NursingValue patient care & will be accountable to administration.
Understand their incentives and align goals whenever possible.
Conflict Resolution
Value Analysis CommitteeData is a great starting point, since everyone is usually interested in seeing it.
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Performance Improvement
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Performance Improvement
ContractingStart with your contract
c
alendar
Determine impactable spendBreak down contract calendar by committees determined in work-flowRank list from highest to lowest annual spendPrioritize projects
UtilizationDevelop idea centerScreen ideas for high impact and high probability of successScale up ideas from department/facility to region/system
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Performance Improvement
SMART Goals
Specific
Measurable
AchievableRealisticTime Bound
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DashboardSlide27
QUESTIONS
Please contact Dr. Terry Loftus at
TerryLoftusMD@gmail.com
or visit his website at
www.LoftusHealth.com. Copyright © 2016 - Loftus Health, LLC - www.LoftusHealth.com
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