iBanking -Business User Experience - PowerPoint Presentation

iBanking-Business User Experience

Learning Objectives Use the Business Banking User Interface to: Register as a new Business Add and manage business user profilesAssign entitlements and limits 2

Register a Business New business users will click on the “Register a Business” link

Agreeing to Agreement They will agree to the terms and conditions.

Business Enrollment The user will input the Business information and click submit.

Entering the Admin. User The user will the input the Admin. User information.

The Admin. User will then select an User ID & Password. They have option of selecting specific accounts to enroll. Click submit.

Select Entitlements They will select the entitlements they would like for the business and click submit.

Confirmation The user will receive confirmation and notification that a business banking specialist will contact them.

Adding Business Users

Adding Business Users 11 To add other business users and assign entitlements, the Business Administrator/s select the Profile icon.

Adding Business Users 12 By selecting the Users tab, the Business Administrator (Admin) can view and edit existing users. The Business User selects the Users tab and clicks on the “Add User” button to add a user to the business profile.

Add User: Secondary User Form 13 Top of Form Business Admin creates an ID and temporary password for the Business User and completes the required user fields.

Secondary User Form 14 Bottom of Form Once user information is completed, the Business Admin clicks the “Save” button.

User Confirmation 15 Business Admin receives confirmation of user addition. Business Admin clicks on key icon to add entitlements, as well as edits existing entitlements.

Entitlements 16 Business Users have access to accounts and functionalities, as designated by the Business Admin/s. Business Admin/s entitle each Business User to permissions for Stop Payments, ACH, Bill Pay, Transfers and Wires modules based on duties he/she will need to perform on behalf of the business. Checkboxes for modules display at the top of the User Entitlements screen, whereas business accounts and associated permissions appear at the bottom.

17 The dynamic Help option provides assistance as needed. If one of the Help links is selected the system highlights the boxes related to the inquiry. Entitlements

Entitlements – Assign View Accounts 18 To entitle the Business User to view accounts, the Business Admin clicks on the checkbox to the right of “>>”. Checkboxes are then available in the Accounts section under the View column to allow the Business Administrator to assign view permissions for each business account, as needed. The Stop Payments option also becomes available.

Entitlements – Stop Payment 19 To entitle a Business User for Stop Payments, the Business Administrator selects the Stop Payment checkbox. The system then makes checkboxes available for accounts. The Business Admin selects the appropriate accounts for which the Business User can submit stop payments and view stop payment history.

Entitlements – ACH 20 To set ACH Entitlements for a Business User, the Business Admin will select the ACH checkbox. This opens entitlement options such as: transaction limits, batch limits, SEC codes, authorization to ACH companies, as well as workflow permissions to manage batches/participants and approve/ reject batches. The Financial Institution sets limits for the Business, while the Business Admin has the option to designate the limits for each Business User to amounts within the Business limits. The Business Administrator also selects the accounts to which the Business User has access for ACH tasks.

Entitlements – Bill Pay 21 26 May, 2017 Confidential By selecting the Bill Pay option, the Business Admin entitles the Business User access to Bill Pay for accounts available to the Business for Bill Pay. Bill Pay entitlements for business users can be designated by account.

Entitlements – User Administration 22 26 May, 2017 Confidential User Administration entitlement allows the Business Admin to assign and edit entitlements for other Business Users. This entitlement is not designated on an account by account basis.

Entitlements – Transfers 23 26 May, 2017 Confidential Business Admin selects the Transfer checkbox to open options for transfer entitlements. The Business Admin defines the maximum transaction and daily limits, as well as whether the Business User can manage external and unlinked accounts. At the bottom of the screen, the Business Admin checks the appropriate accounts for which the Business User can conduct transfers. Transfer From and Transfer To options are available on an account by account basis.

Entitlements - Saving 24 Business Admin User clicks on “Save” after desired entitlements are selected. “Cancel” takes Business Admin User back to previous page; no addition or update to entitlements is completed.

Entitlements – Change Confirmation 25 After entitlements are saved, the Business Admin receives a message that entitlements updates successfully completed.

ACH

ACH Module: Access 27 To manage ACH processes, the Business User clicks on the icon to access the ACH Module. The Activity tab will allow an authorized Business User to view pending batch activity, as well as history.

ACH Workflow 28

ACH Participants 29 To manage ACH participants, select ACH icon and Participant tab. List of previously added ACH Participants displays. A participant’s information can be viewed by selecting the name link.

ACH Participants: Viewing 30 Participant data including account information displays to Business Users authorized for ACH entitlements. Top Bottom

ACH Participants: Edit & Delete 31 Participant information can be edited. Participants can also be deleted from this screen as needed.

ACH Participants: Add New Participant 32 To add a new participant, a Business User selects the “Add Participant” button. To add a participant, the Business User must have Manage Batch and Participant entitlement. The button will not be available if the Business User does not have this entitlement.

ACH Participants – Add New Participant 33 To add a Participant, Business User completes participant information. Unique Identifier is determined by Business (e.g. employee ID #, vendor #, policy #, etc.) Data fields with asterisks are required.

ACH Workflow 34

ACH Batch: View List 35 Business User selects the Batches tab to view list of batches which have previously been added. To view details of a specific batch, the Business User can click on the link for the batch name.

ACH Batch: View Batch Details 36 At top of screen, Batch details are displayed, including transaction type, discretionary data, description, company name/ID and offset account. Use scroll bar to view Batch Entries detail. Top of Screen

ACH Batch: View Batch Details 37 At bottom of screen, details of batch entries display. Items that were held or pre-noted will be flagged. Batch totals display at bottom of screen. To go back to batch view, Business User selects the “Close” button. Bottom of Screen

ACH Batch: View Batch 38 Business User can edit and delete an existing batch. These icons appear to Business Users who have Manage Batch and Participant entitlement. From this screen the Business User can also add a batch. There are 4 main steps to adding a batch.

ACH Batch: Add Batch Step 1 39 Step 1 To add a new batch, on the Batch tab the Business User selects “the Add Batch” button.

ACH Batch: Add Batch Step 2 40 Step 2 Business User completes required batch data and clicks on the “Add Participants”.

ACH Batch: Add Batch Step 3 41 Step 3 Business User selects participants and clicks “Apply”. Top Bottom

ACH Batch: Add Batch Step 4 42 Step 4 Business User completes amounts fields and adds memos if desired. User also has option to flag an entry to hold or pre-note. User clicks “Save “ or “Save and Close”.

ACH Batch: Batch Confirmation 43 Business User receives a confirmation when batch is added. If the User exceeds transaction and/or daily limits, a message will populate in the yellow bar. User can also choose to delete a batch entry or edit a participant’s details. (Participant detail screen will display for edits to be made.)

ACH Batch: Add Prenote 44 To add a prenote , the Business User selects that box. A pop-up will appear indicating that the prenoted item would not be included in the batch. To include the transaction in a prenote batch, the User clicks the “Initiate PreNotes ” button.

ACH Batch: Add Prenote 45 Confirmation of the batch update and prenote batch initiation will display in the yellow bar. Totals at bottom will also reflect changes. Top Bottom

ACH Workflow 46

ACH Batch: Initiate 47 Business User selects the batch or batches to initiate, and clicks the “Initiate” button. Clicking the checkbox at the top will select all batches.

ACH Batch: Initiate 48 Confirmation message with batch reference number displays in yellow bar.

ACH Batch: Initiate 49 Batch moves to pending status on Activity page.

ACH Workflow 50

ACH Batch: Approve 51 Authorized Business User will select the batch or batches to be approved. A Business User cannot approve batches he/she initiated unless the Bypass Approval entitlement has been assigned to the User. The User can also reject a batch if needed.

ACH Activity: Pending Batches 52 Pending batches can be viewed on the Activity tab.

ACH Activity: History 53 History displays on the Activity page. A batch can be deleted if it has not been processed. The Business User can view details for a specific batch by selecting the magnifying glass icon. Top Bottom

ACH Activity: View Batch Details 54 Batch details are displayed, including who initiated and approved the transactions, as well as respective dates. In this case the batch was initiated for the purpose of prenoting ; amount is $0.00.

ACH Activity: Exporting 55 Batch data can be exported by clicking on the “Report” button at the bottom of the Activity page. Data can be viewed in the application or saved to a . csv file.

ACH Activity: Sample Export File 56

Wires

Types of Wire Transfers 58 Domestic and International wires can be set up by Business Users who have respective entitlements.

Wires: How to Access 59 An authorized Business User can access the Wires module by selecting the icon. The User will be taken to the Activity screen upon entry. Pending Wires will display at the top to entitled Business Users. Buttons will be available to perform tasks for which the User is entitled. History appears at the bottom. The User can apply filters by status, account, date range and tracking number to view a specific dataset at the bottom of the page.

Wire Transfer Workflow: Single or Multiple 60

Wires: Payee List 61 List of payee templates display. Payee may be edited or deleted by Business User with Manage Payees entitlement. New payee template is added by selecting the “Add Payment Template” button.

Wires: Add Payee Template 62 Business User selects payee type, domestic or foreign, and enters the payee information at the top of the page. If foreign is selected fields change dynamically to include country, province and postal code instead of zip code. Top of page

Wires: Add Payee Template 63 Business User selects institution number type. As the User types the institution name, the system searches the database and attempts to find a match. User can add receiving and intermediary institutions if appropriate. User saves completed template. Bottom of page

Wires: Edit Payee Template 64 If a saved payee template needs to be edited, clicking the edit button in the payee list brings up the payee details page. The last 4 digits of the account number display for security purposes. To change the account number, the Business User selects the checkbox preceding “In need to change the account number”. A box will display to add the new account number.

Wire Transfer Workflow: Single or Multiple 65

Wires: Single 66 Business User selects the payee and funding accounts from drop-downs. User enters the amount. Limits are set through entitlements. User enters or selects the date the wire transfer should be sent. The wire date range available for a particular batch is determined by the a Wires configuration setting determined by the Financial Institution.

Wires: Multiple 67 Multiple wire transfers can be created by first selecting the “Multiple” tab . Business User selects the wire dates and accounts. The User then enters the amount and a memo, if desired.

Wires: One-Time 68 Business User can initiate a one-time, free-form wire transfer. Business users may enter the amount, effective date, beneficiary, and beneficiary institution information. Free-form wire transfers are executed on a one-time basis and are not stored in the system. Receiving and/or Intermediary Financial Institution information is optional.

Wire Transfer Confirmation 69 Once a wire transfer has been successfully initiated a transfer confirmation notification appears in a yellow bar within the Activity screen. The notification contains a reference #. The wire transfer also appears as a record within the History section.

Wire Transfer Details 70 Wire transfer details including wire type funding account, amount, wire date, etc. can be viewed. For a one-time wire transfer, the Payee Nickname field will be populated as “One-Time Wire”. Details will also include who initiated the wire and when, as well as information about updates which may have been made. Detailed payee information is also viewable on this screen.

Wire Workflow 71

Approving Wire Transfer 72 Business User designated with the appropriate entitlement can approve or reject a wire transfer. User first checks the box preceding the wire listing and then selects the appropriate button to proceed.

Wire Transfer History - Making Updates 73 Depending on status, a wire transfer can be edited and canceled by an authorized Business User. User selects the edit or delete icon as needed. In the case of edits the User will be taken to a screen to make the updates.

Wire Transfer Exporting 74 Wire transfer history can be exported by clicking the “Export” button. Fields include wire transfer reference #, payee, funding account, transfer amount, status and wire date.

Thank You.