Center of Hope Foundation - PowerPoint Presentation

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Center of Hope Foundation

Human Rights and DPPC/OPA/DRCTSlide2

Merriam-Webster’s Online dictionary.Dig-ni-ty: The quality or state of being worthy, honored, or esteemed

American Heritage DictionaryDignity is:

The quality or condition of being esteemed or honored

Poise and Self-respectStateliness and reserve in deportment and appearance

DignitySlide3

Merriam-Webster’s Online Dictionary

An act of giving particular attention High or special regard

The quality or state of being

American Heritage Dictionary

re·spect

(rĭ-spĕkt)1. To feel or show deferential regard for; esteem or 2. a. To avoid interfering with or intruding upon: Please respect my privacy.b. To avoid violating: I respected the speed limit throughout the trip.

RespectSlide4

Basic Human Rights Include: [This is not an exhaustive list]

Liberty: Freedom of movement, freedom of choice/self determination, services provided in the least restrictive environment possible. “Reasonable Risk” [See 115 CMR: Department of Mental Retardation)

Equality

Equality means equal access to basic goods, services, and opportunities to personal quality of life (education, employment, transportation, housing etc.)

All individuals should be treated with dignity and respect equally when receiving transportation services.

All Individuals Deserve To Be Treated With Dignity and RespectSlide5

PrivacyIn alignment with HIPAA requirements it is the agency’s policy that no personal information is shared with persons not approved by the individual. You need to politely defer all inquiries of program members to the Program Administrators/Directors of their programs.

The exception to this policy is specific to individuals with whom the agency has an agreement to share information with their residences. Any questions see your program supervisor.Slide6

Expression

Expression: the right to think and say what you want without fear of reprisal. Conversations must not be offensive to others.

Agency policy prohibits staff from using foul language.

With rights come responsibilities. Staff must keep a calm, neutral voice when addressing/redirecting inappropriate language with individuals

Staff must never raise their voice when redirecting which could be interpreted as “yelling” which is a violation of Agency policy.

Staff must never argue or fight amongst each other in front of program members.Slide7

Property

The right to acquire, use and dispose of possessions and funds .

Individuals have a right to their own personal belongings and the right to privacy.

If an individual claims their possession/s have been taken by another program member ask for the return of property If unsuccessful you will need to speak to your supervisor for further instructions. Do not get into a power struggle with the individual. Slide8

Personal Safety

Personal Safety; Regulations require us to provide a safe environment for all activities. The DDS Human Rights Safeguard system supports ongoing maintenance of this right.

Staff are role models for program members and are expected to be professionals in their actions with and around program members.

Staff may never leave a one to one individual alone Ask another staff to cover if you need to be away from your one to one.

Program cleanliness is essential for personal safety. Staff must be aware of the environment and keep all areas neat , clean and sanitized so as to expose folks to unwanted bacteria or viruses.

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The agency as well as the State of Massachusetts has safeguards to assure individuals are treated with Dignity and Respect. This also safeguards their Basic Rights.

The agency has a Human Rights Coordinator and multiple Human Rights Officers.

Human Rights SafeguardsSlide10

Human Rights Coordinator - Ryan ChauvinThe agency coordinator responsibilities include overseeing the Human Rights trainings of individuals.

They also coordinate quarterly meeting made up of agency Human Rights Officers, Professionals from the community, such as people from the medical community, lawyers, program members, and family members. These are held at the agency to evaluate agency policies that affect Human Rights as well as behavior plans and behavioral incidents. Slide11

Human Rights Officer

All programs at the Center of Hope have a designated Human Rights Officer. [See your supervisor] In addition, many other staff have completed the Human Rights Officer Training.Designated Human Rights Officers maintain a Human Rights board in each program. They are responsible for ensuring each program member is trained in all of their Basic Human Rights annually. Slide12

Other Safe Guards

Human Rights Specialists - Teka HarrisStaff at the Office for Human Rights provide training and technical assistance and advocacy, to all parts of the provider and Departmental community

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Office For Human RightsThe lead administrative entity providing support and oversight to the Human Rights system. It also has been designated the performance of the Commissioner's review of restraints, and provide periodic statistical updates on the use of restraints statewide.

Human Rights Advisory Committee

Represents all the constituents of the Department and advises the Commissioner on significant Human Rights Policies and concerns. Slide13

DPPC/OPA/DRCT

All Staff are mandated reporters

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If you see or suspect abuse or neglect or

mis

-treatment of a program member you must:Stop it if it is safe to do so. If not call the police.Notify your supervisor.Notify DPPC or appropriate agency i.e. DCF etc.If there is an abuse or case of neglect, you must also report it to the DPPC (for DDS consumers age, 18-59 yrs.) at 1-800-426-9009; or the Elder Abuse hotline (for elders age 60 years and above) at 1-800-922-2275; or DCF (for children up to the age of 18yrs) at: 1-800-792-5200. Conn. OPA/DRCT 1-844-878-8923Slide14

Only approved behavior plans should be used to deal with behavioral incidents. These plans are reviewed on a regular basis and updated as needed.

If the incident has caused physical or emotional injury to the program member or constitutes sexual misconduct, you must also report it to the DPPC for DDS consumers at 1-800-426-9009; or the Elder Abuse hotline (for elders age 60 years and above) at 1-800-922-2275; or DCF (for children up to the age of 18yrs) at: 1-800-792-5200. Conn. OPA/DRCT 1-844-878-8923

All Staff Are Mandated ReportersSlide15

Physical:Bruising, burns, human bite marks etc.

Sexual: Torn clothing, pain in genital area, bruising of inner thighs etc. Emotional & Verbal:

Screaming, yelling, shouting, name calling general harassment, using demeaning labels etc.

Neglect: Dehydration, lack of supervision, untreated medical issues etc.Financial:

Forging a signature on an individuals checks. Cashing checks for personal use, withholding funds etc.

Mistreatment: The use of medications or treatments, isolation, or physical or chemical restraints which harms or creates a substantial likelihood of harm. Some indicators of Abuse:Slide16

You have now completed your Human Rights training. For further information contact your local Human Rights Officer or Agency Coordinator.

Please proceed to the testing portion and complete the follow-up test.

Upon completion results will be sent to the training office where you will be notified of your status of Pass or Fail.

Accommodations will be made for any staff who is not able to complete the online testing. Please notify your supervisor.