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McGrawHillIrwin Customer Expectations of Service Service Expectations Factors that Influence Customer Expectations of Service Issues Involving Customers Service Expectations Chapter 3 3. Corporate Social . Responsibility. This chapter:. Defines the idea of corporate social responsibility and explains how it has expanded in meaning and practice over time.. Explains more about how corporations carry out their social responsibilities.. Multinational Corporations. Defines the multinational corporation (MNC).. Examines the . use of foreign direct investment by multinational corporations.. Describes how various types of codes are used to guide corporate behavior.. The End of Empire. *. ©2011, The McGraw-Hill Companies, Inc. All Rights Reserved.. Globalization towards peace. 2014 Nobel Peace Prize. Decolonization in Asia. ©2011, The McGraw-Hill Companies, Inc. All Rights Reserved.. .. Chapter 07. Lecture Outline. 2. 7.1 Overview of Linkage. Definition of genetic linkage. How linkage affects the outcome of crosses. 3. Copyright ©The McGraw-Hill Companies, Inc. Permission required for reproduction or display. 2. Chapter 2. Atoms, Molecules, and Ions. Copyright McGraw-Hill 2009. 3. 2.1 The Atomic Theory. 5. th. century B.C. . - Greek philosopher Democritus proposed that all matter consists of very small, indivisible particles, which he named . in East Asia. 1. ©2011, The McGraw-Hill Companies, Inc. All Rights Reserved.. The Sui Dynasty (589-618 C.E.). Regional kingdoms succeed collapse of Han dynasty. Yang Jian consolidates control of all of China, initiates Sui dynasty. 3M Post-It Flag Highlighter and Pen. HOW DO COLLEGE STUDENTS STUDY?. A NEW PRODUCT CHALLENGE FOR 3M!. 1-. 2. HOW DO COLLEGE STUDENTS STUDY?. DISCOVERING STUDENT STUDYING NEEDS. 3M Post-it. ®. Notes or. ©2011, The McGraw-Hill Companies, Inc. All Rights Reserved.. *. The Islamic Empires, 1500-1800. ©2011, The McGraw-Hill Companies, Inc. All Rights Reserved.. *. The Ottoman Empire (1289-1923). Osman leads bands of semi-nomadic Turks to become . 8-. 1. Lecture slides to accompany. Engineering Economy. 7. th. edition. Leland Blank. Anthony . T. arquin. Chapter . 8. Rate of Return Multiple Alternatives. © 2012 by McGraw-Hill, New York, N.Y All Rights Reserved. From Slavery to Freedom. 9. th. ed.. © 2010 The McGraw-Hill Companies, Inc. All Rights Reserved. . 2. Enfranchisement of African Americans. Presidential Reconstruction. Lincoln’s Ten Percent Plan. From Slavery to Freedom. 9. th. ed.. Freedom’s Boundaries. Black Laws. Missouri Compromise part of larger debate within individual states about civil status of free blacks. Many states passed laws barring in-migration of free blacks. Chapter 14 In Pursuit of Democracy From Slavery to Freedom 9 th ed. Answering the Call to Fight The Selective Service Act U.S. entered World War I in April 1917 Selective Service Act passed in May 1917 with no racial restrictions © 2012 by McGraw-Hill, New York, N.Y All Rights Reserved 9 - 1 Lecture slides to accompany Engineering Economy 7 th edition Leland Blank Anthony T arquin Chapter 9 Benefit/Cost Analysis © 2012 by McGraw-Hill, New York, N.Y All Rights Reserved *See PowerPoint image slides for all figures and tables . pre-inserted into PowerPoint without notes.. Chapter 7. Lecture Outlines*. Hole’s Essentials of Human. Anatomy & Physiology. . David Shier.