/
Khristine Khristine

Khristine - PowerPoint Presentation

natalia-silvester
natalia-silvester . @natalia-silvester
Follow
362 views
Uploaded On 2016-05-31

Khristine - PPT Presentation

vera alcance Melissa ann d callejo Models of Reference Service Rothstein Models Of Reference Service Liberal Maximum Reference Conservative Minimum Reference The TeachingLibrary ID: 342206

model reference library librarian reference model librarian library patrons models values information services librarians face service maximum answer center

Share:

Link:

Embed:

Download Presentation from below link

Download Presentation The PPT/PDF document "Khristine" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.


Presentation Transcript

Slide1

Khristine vera alcanceMelissa ann d. callejo

Models of Reference ServiceSlide2

Rothstein Models Of Reference ServiceLiberal /Maximum ReferenceConservative / Minimum ReferenceThe Teaching-Library Model

Tiered Reference

ServicesVirtual Reference servicesCall Center ReferenceInformation Common ReferenceTraditional Face-to-Face Reference

Outline of the topicSlide3

Maximum or Liberal ModelMinimum or Conservative modelMiddling or Moderate model

Rothstein characterized the main models of reference serviceSlide4

Emphasized information over processIf a patron asks a librarian for an information, the librarian finds the answer and deliver it to the patron. The librarian does not attempt to educate the patron in the process, but puts all the efforts on finding the resources. Maximum or liberal modelSlide5

The librarian provides some direct reference services, like ready reference, but focuses on library education to instruct clients on how to use the library themselves. Because academics and students are more familiar with their subject matter, as well as proper use of the library, it is mainly used in university and other school libraries (Rettig, 1993).

Minimum or conservative modelSlide6

incorporates practices of both the minimum and maximum models (Rettig, 1993) taking into consideration the characteristics of the library's primary clientele and its available resources to offer sustainable and useful reference services.

Middling or moderate modelSlide7

New Models, old valuesSlide8

The role of the librarian is not to answer questions, but to provide instruction in the research processReference librarians working under this model often work with patrons in groups in classroom settings rather than individually at a reference

desk

The Teaching-Library ModelSlide9

Patrons do not approach the librarian when they have an information need, but are introduced to the librarian before such a need arisesThe teaching-library model highly values all of the educational aspects of librarianship, including factual

knowledge

, the research process, and critical thinkingThis model also values authority and thoroughness over accuracy and timelinessSlide10

different librarians or staff answer different kinds of questions.places very high value on a librarian’s knowledge

of the discipline and of the

collection. Since its primary goal is to allow librarians to spend more time with patrons, this model also values accuracy, authority, and thoroughness.also values personal assistance, but places less value on access and timeliness.

Tiered

Reference

ServicesSlide11

online reference service are designed to help patrons using technology-especially when those patrons are not physically within the library Using email, chat, and call-center-based software,

librarians

help patrons in real time over computer networks. Virtual reference is advertised as being able to reach patrons at any time of day or night at any location in the world.Virtual Reference servicesSlide12

Takes “calls” (i.e., queries), then provides ready reference/access to databasesPrewritten scripts/canned

response

Lists down FAQs and FAAsCall Center ReferenceSlide13

Information Commons ReferenceCreates collaborative spaces.Information source + reference

assistance

Responds to demands of technology.Slide14

Desk is the place.Physically concentrated.Inflexible.Image of librarian: Clerk.

Traditional

Face-to-Face ReferenceSlide15

What Is the Best Model of Reference Service? By DAVID A. TYCKOSON http://ucla245.pbworks.com/w/page/8751447/Models%20of%20Reference%20ServiceReferences:

Related Contents


Next Show more