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The Art and Science of Debriefing The Art and Science of Debriefing

The Art and Science of Debriefing - PowerPoint Presentation

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The Art and Science of Debriefing - PPT Presentation

Sharon I Decker RN PhD ANEF FAAN Professor Director of Clinical Simulations Covenant Health System Endowed Chair in Simulation and Nursing Education The F Marie Hall Sim Life Center ID: 682983

reflection debriefing experience amp debriefing reflection amp experience process learning www http simulation reflective action thinking org dependent techniques

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Slide1

The Art and Science of Debriefing

Sharon I. Decker, RN, PhD,

ANEF, FAANProfessor, Director of Clinical SimulationsCovenant Health System Endowed Chair in Simulation and Nursing Education

The F. Marie Hall

Sim

Life

CenterSlide2

Objectives

Identify the goals of debriefing. Discuss the elements of debriefing that improve outcomes. Identify various approaches to debriefing. Discuss the process of debriefing.Slide3

Our students

“ It isn’t that they can’t see the solution. It is that they can’t see the problem.” G. K. Chesterton“They don’t know what they don’t know”ChallengeSlide4
Slide5

“Better learning is associated with improved teaching techniques” [simulation]

Dunn, 2004Teaching techniques that are evidence based and applied appropriately facilitate successful learning (and patient outcomes). HypothesesSlide6

Experience alone does not guarantee learning nor clinical competence

Reflection promotes the transfer of experience to learning and knowledgeTherefore: Learning is dependent upon the integration of experience (simulation-based and patient centered) and reflection. Slide7

Conscious consideration of the meaning and implication of an action

Assimilation of:Knowledge (Concepts)SkillsAttitudes (Values & beliefs)With pre-existing knowledgeReflection: DefinedSlide8

Reflexio

(Latin)The act of bending backReflection: EtymologySlide9

A “wave motion or energy”

Reflectivity dependent on:Angles of incidents

Reflection: EtymologySlide10

A “wave motion or energy”

Reflectivity dependent on:Texture of the reflective surface Reflection: EtymologySlide11

A “wave motion or energy”

Reflectivity dependent on:Wavelength Reflection: EtymologySlide12

Reflection - Initiated through Questioning

…You lead me on by means of things I know, point to things that resemble them, and persuade me that I know things that I thought I had no knowledge of.”Socrates (B.C. 470-399)

(Quotes in Xenophon’s “Economics”)Slide13

Active, persistent, and careful considerationLearning is dependent upon integration of experience with reflection

Reflection promotes understanding of relationshipsDewey (1910, 1916, 1933)Slide14

Reflection-on-actionReflecting after – thinking through

Reflection-in-actionBeing aware Reflecting while doing“They ‘feel’ where the music is going and adjust their playing accordingly.” (pg. 30) Schön, 1987Slide15

Knowing-in-action (Expert) Professional knowledge

Skills competenceApplying theory while problem solvingResponds or “makes new sense” of uncertain, unique situationsSchönSlide16

“Think like a nurse”

Benner, Sutphen, Leonard, & Day, 2010Slide17

Kolb

Experiencing

(Concrete Experience)

Reflecting

(Reflective Observation)

Thinking

(Abstract Conceptualization)

Applying

(Active Experimentation)

Learning CycleSlide18

Kolb

Reflecting

(Reflective Observation)

Learning CycleSlide19

Barriers & Outcomesof Reflective Thinking

BarriersPrevious learningFixationsSocialization &Organizational cultureOutcomesHeightened self-confidenceEmpathyUnderstanding (Knowledge)Improved critical thinkingBetter patient careSlide20

Reflection

RequiresActive involvementRealist environmentAuthentic experienceAssistance (guidance)

Time to reflectSlide21

Reflection

Can be taught Learners expanded their repertoire of possible solutions Boyd & Fales

, 1983 Henderson & Johnson, 2002Slide22

Reflective Thinking

Learning from reflection is not automatic –It demands active involvement in clinical experience and guidanceSlide23

[The debriefing process] is the “heart and soul” of the simulated experience…

Rall, Manser, & Howard, 2000Slide24

Who should facilitate the debriefing?

Knowing how to debrief is as important as knowing how to create and initiate a simulated experience.Jeffries, 2005Slide25

What is the faculty’s role during the debriefing process?

Learners who make their own discoveries – even if disappointing are more likely to acknowledge and own these discoveries then if these insights are pointed out to them.Dewey, 1938 FacilitatorSlide26

Difficulty developing reflection

Learner may have a distorted “view”Could lead to repeating mistakesLearners may only view the negative FixationsOutcome influenced by facilitator’s skillsBoud, Keough, & Walker, 1985; Boud, 2001;& Paget, 2001Need for a FacilitatorSlide27

If facilitators interject their feedback prematurely learners stop reflecting, lose confidence, and become dependent on faculty

Westberg & Jason, 2001 Caution Slide28

Facilitator’s Role and Responsibilities

Set expectations (outline the process)Facilitate according to level of engagementInclude “quiet” learnersIntegrate instructional pointsReinforce Identify deficienciesCorrect errorsSummarize & Review improvement strategies Slide29

Setting the Ground Rules

ConfidentialReview objectives and expectationsProfessional courtesyNo interruptionsRespectSupportive not judgmentalDon’t talk about anyone not presentPositive before negativeListenSlide30

Depends onThe objectives

The learnerThe facilitatorThe experienceTime allowed for the processRelationships between participantsDegree of FacilitationSlide31

High – “debrief themselves” [Critical Reflectors]

Intermediate – “assistance” needed to analyze the experience [Reflectors]Low – learners demonstrate little initiative [Non-Reflectors]Degree (Leveling) of FacilitationSlide32

The Environment

EnvironmentSafe – non-threatening, trustfulCircle – or modified according to objectivesPrivateTime Varies – equal to or longer then the scenarioSlide33

Audio-Visual Integration

Be proficient with the equipmentDo not show a segment unless it is to be discussedShow only 3 to 4 critical segments “This segment occurred … discuss what you were thinking as you…”Show the segmentPause – all the learner to self-critiqueSlide34

The Debriefing ProcessSlide35

Structure/ MethodsThe participants

The facilitator’s expertiseThe experienceThe impactThe recollectionThe timingSlide36

The Debriefing Process:

PurposeEncourage self/team analysisIdentify different ways of handling event next timeCorrect errorsPromote reflective thinkingSlide37

Debriefing

A process in which after an experience the learner is lead through a purposeful discussion related to the experienceLederman, 1992; Fanning & Gaba, 2007Slide38

Debriefing - When

During “In-Simulation” – “Simulation Suspended”Error in management or 30 seconds without actionFailure to perform a critical action Van Heukelon, Begaz, & Treat, 2010FrozenEmphasize teachingDefuse a deteriorating situationLimit embarrassmentDecker, Gore, & Feken, 2011AfterSlide39

Guided Reflection

The process that allows practitioners to uncover and expose thoughts, feelings and behaviorsAn active process of self-monitoring initiated by a state of doubt or puzzlement occurring during or after an experienceSlide40

Guided Reflection: When

Immediately after the experienceCan be integrated with debriefingSelf- Reflection – post experienceSlide41

The Debriefing Process: Organization

Beginning – Reactive phaseEmotional reactionsMiddle - AnalysisAnalysis and critiqueCorrect any errors not recognizedSummary - Summarize the simulationTranslation to practiceSlide42

Observers – PeersExplicit instructionsSet the ground rules

Needs to be guidedNeed a tool while observingDo not participate in the reactive phase During analysis – could be the third person in circular questioningTechniques: The Reflecting Team – Peer DebriefingSlide43

Socratic Questioning –

Guided questions – Strategically integrated “what if’s”, students find this difficultRequires active learningEncourages logic – making connectionsFacilitates critical thinkingIntegrated and/or during debrief Lambright, 1995; Schoeman, 1997TechniquesSlide44

Example

Socratic QuestioningWhat did you experience? Analyze how you performed overall.How would you change your performance?How can you apply knowledge and skills for this simulation to an actual patient care situation?Slide45

Techniques: Plus – Delta (Modified)

AlphaDelta (Based on standards)GammaExamples of good actionWhat we would like to changeHow we would change

What was the outcome when you initiated CUS?What could have occurred if CUE had not been initiated?Recognize performance gapStrategies to minimize performance gapSlide46

Phase Goal ActionsGather 25% Actively listen to participants Request narrative - Clarify

understand their perspectives “How did it make you feel?Analyze 50% Clarify - Facilitate reflection Report Observations Review events - Analyze Correct Ask probing questions “What were you thinking when…”Summarize 25% Facilitate identification Verify and Summarize Plan strategies “Describe two things you need to work on…” Techniques: The G.A.S. Method – Each Phase guided through questioningWISER http://www.wiser.pitt.edu/Slide47

Uses: reflection-in-action, reflection-on-action, and reflection-beyond-action

Six phases – Engaging, Exploring, Explaining, Elaborating, Evaluating, and ExtendingFocuses on learning Uses concept mappingTechniques: Debriefing for Meaningful Learning© (DML)Slide48

Ask how one participant thinks another participant felt in a situationExample: “Jackie, how do you think Joe felt when you didn’t listen to his suggestions during the simulation?”

OrAsk a third person to discuss a behavior that occurred between other participantsExample: “Jenny, what did you observe related to the interaction between Jackie and Joe?”Techniques: Circular QuestioningSlide49

“Debriefing with Good Judgment” – (Advocacy-Inquiry)

Techniques (Harvard)

Debriefing leads to new framesDebriefing changes later actionshttp://www.harvardmedsim.orgSlide50

Advocacy – Inquiry“I noticed

….” “you did not double-check the dose of the medication. Without the double –check”“I’m concerned…” “that the patient is at more risk of getting the wrong dose.”“I was wondering…” “what was on your mind at the time?”ExampleSlide51

Depends on learners and objectives[Example]

Review recorded performance (A-V)Peer DebriefSelf-Debrief “self-assessment” Debrief checklistWritten JournalWeb-basedCombining TechniquesSlide52

Research needed

“how to promote reflection”“when and how often”“what are the most effective approaches”“whom should be included in the process”“how to structure – what tools/techniques”Measurement tool

Debriefing Assessment for Simulation in Healthcare (DASH)http://www.harvardmedsim.org.debriefing-asssessment-simualtion-healthcare.phpMoving Forward: Uncover the Evidence Slide53

SSH: Certification and Accreditation

Evaluate educational effectiveness Assessment of debriefing - DASH Meeting of educational objectivesScenariosVideos of simulations and debriefingSlide54

INACSL: Standards

All simulated experiences should include a planned debriefing session aimed toward promoting reflective thinkingGuidelines and toolbox being developedSlide55

References

WebsitesSimulation Innovation Resource Center, National League for Nurses http://sirc.nln.org/TeamSTEPPS

available at http://teamstepps.ahrq.gov/QSEN Teaching Strategies incorporating simulation available at http://www.qsen.org/view-strategies.phpWorld Health Organization: Patient Safety Tool Kit available at

http

://www.who.int/patientsafety/education/en

/Slide56

References

WebsitesArmy’s After-Action Review – Summary: available at http://www.au.af.mil/au/awc/awcgate/army/tc_25-20/chap1.htm

http://www.wpahs.org/education/star-center/course-catalog/star-courses/debriefing-toolshttp://collaborate.uw.edu/educators-toolkit/debriefing-tools.htmlSlide57

References

Debriefing Guide for Facilitatorsfurcs.flinders.edu.au/.../CHSA%20sim%20toolkit/...

DASHhttp://www.wpahs.org/sites/default/files/file/D11DASH-handbook2010FinalRev2.pdfThe Observational Structured Assessment of Debriefing Toolhttp://www1.imperial.ac.uk/resources/CFE7DECB-8FE7-437C-8DAA-6AB6C5958D66/debriefingosadtool.pdf