Kerry Ryder MSc BA November 2015 Agenda Getting lost Finding the way How maps help Maps at intersections Have you been lost Have you been lost What did it feel like Where exactly did you get lost ID: 426963
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Slide1
Trouble with intersections
Kerry Ryder, MSc BA November 2015Slide2
Agenda
Getting lostFinding the wayHow maps helpMaps at intersectionsSlide3
Have you been lost?
Have you been lost?
What did it feel like?Where exactly did you get lost?
Did you ask for help?
Did you complain?
Did you tell anyone else?Slide4
OUR Research Slide5
Helping find the way
“Today I found two 80 year old ladies all the way up at Technical Services looking for the Falls Clinic
.
I
turned them around and went ahead of them to OPD reception to find the clinic location. I came back to them and brought them to the right place
.
One
of them used a Zimmer frame, they had probably walked 250 meters further than they needed to and they had been in the building for an hour before finding their clinic.
I
was 20 minutes helping them before I got to my desk.”
Administrator
, 2015Slide6
maps
Who finds maps useful?International scene
Which buildingsintersectionssignsdirectionslandmarks
How are maps used
Maps and cognition
Maps and spatial strategies
Maps and autonomySlide7
Where are maps useful
Map types that might helpHand map
Navigation appWall mapAtrium directoryRoute map on kioskSurvey map on a letterSlide8
Staff at intersections
I never knew this was hereI feel confident I could go thereI would use thisI wish I had this when I started
Oh at last!I think you need to speak to someone elseShe’s not here, I’ll get her to ring you backI don’t really think my patients need oneI agree but it’s not my decision
I can’t make all the decisions
It’ll take me too long to do it
Why did you do it and not tell meSlide9
Patient autonomy
Location taxonomy
Interdisciplinary development for patientsSlide10
Trouble with intersections
What happens when we get lost 30% of 2000 people dailyHow many clinicians are lostWhat’s the impact of finding our way - 15 hours daily
Maps can increase autonomy and effectivenessMaps challenge intersections