Emily Mitchell Webmaster Librarian June 12 2014 Old homepage New homepage Quick Leo Reynolds 2006 Clocks 2 photos Retrieved from httpwwwflickrcomphotoslwr103199569 CCBYNCSA ID: 226996
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Slide1
Website Usability Without Bogging Down
Emily MitchellWebmaster LibrarianJune 12, 2014Slide2
Old homepage:Slide3
New homepage:Slide4
Quick?
Leo Reynolds. (2006). “Clocks 2 [photos].” Retrieved from
http://www.flickr.com/photos/lwr/103199569/
CC-BY-NC-SASlide5
Huge project requiring mad skills?
Olga Diez (Caliope). (2007). “Atlas [photograph].” Retrieved from
http://www.flickr.com/photos/caliope-olga/466468766/
CC-NC-SASlide6
What questions do you want to answer?
Web analytics:
What’s actually getting used?Slide7
What questions do you want to answer?
Survey to students:
What’s the most recent thing you’ve done on the library website?
What’s something we should NOT change about the library website?
[F]oxymoron. (2010). “A Wild Question [photo].” Retrieved from
http://www.flickr.com/photos/f-oxymoron/5005673112/
CC-BYSlide8
How do you get them to answer?
kris krüg. (2010). “Speed Skating Lessons in Prince George, BC [Photo].” Retrieved from
https://www.flickr.com/photos/kk/4324005152
CC-BY-SASlide9
What questions do you want to answer?
Survey to and meeting with librarians:
What are some things students MUST be able to do on our homepage?
What should we keep?
What should we get rid of?
[F]oxymoron. (2010). “A Wild Question [photo].” Retrieved from
http://www.flickr.com/photos/f-oxymoron/5005673112/
CC-BYSlide10
A survey AND a meeting??
Joe Shlabotnik. (2009). “Yes! [Photo].” Retrieved from
https://www.flickr.com/photos/joeshlabotnik/3584172834 CC-BY-NC-SASlide11
What questions do you want to answer?
Card sorting:
How will we organize what we’ve decided to put on the page?Slide12
How do you get them to volunteer?
chichacha. (2008). “Coffee in the Morning [photo].” Retrieved from
https://www.flickr.com/photos/chichacha/2471138966 CC-BYSlide13
Give yourself time to analyze!Slide14
Give yourself time to analyze!Slide15
What questions do you want to answer?
First-click testing:
Where would you click if I asked you to do X? Slide16
What questions do you want to answer?
Think-aloud usability testing
Can students complete these tasks?What process do they use to do so? Why?
themepap. (2011). “Usability test [photo].” Retrieved from
http://www.flickr.com/photos/themepap/6053434180/
CC BY-NC. Slide17
What questions do you want to answer?
Librarian survey & meeting after 1st draft:
Is anything missing that would impair your work at the desk, hamper your teaching, etc?
Are there any visual elements that you think distract from the usefulness of the site?
[F]oxymoron. (2010). “A Wild Question [photo].” Retrieved from
http://www.flickr.com/photos/f-oxymoron/5005673112/
CC-BYSlide18
And before you start...Slide19
So what about that important page that no one is using?
What might be causing the lack of use?
Adam Fagen. (2011). “The Scientific Method [photo].” Retrieved from
https://www.flickr.com/photos/afagen/6730565215
CC-BY-NC-SASlide20
Questions?
Erich Ferdinand. (2009). “What’s for lunch? [photo].” Retrieved
from https://www.flickr.com/photos/erix/3780828260 CC-BY