Megan Schwarz Lifelong Learning in UX You sell your expertise you have a limited repertoire You sell your ignorance its an unlimited repertoire Richard Wurman meganschwarz Learning is a ID: 385582
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Slide1
World Usability Day 2015
Megan Schwarz
Lifelong
Learning in UXSlide2
“You sell your expertise, you have a limited repertoire. You sell your ignorance, it’s an unlimited repertoire.”
-Richard Wurman
@megan_schwarzSlide3
Learning is a
process that leads to change, occurs as a result of
experience and increases the potential for improved performances and future learning.
Ambrose, et al, How Learning Works
@megan_schwarzSlide4
Zone of Proximal Development
what I can do now
what I can do with guidance
what I can’t do yet
@megan_schwarz
VygotskySlide5
Where Do I Start?
@megan_schwarzSlide6
Methods for
Continuous Learning
REFLECTUNLEARN
RELEARN
TEACH
VULNERABILITY
@megan_schwarzSlide7
Methods for
Continuous Learning
REFLECT
UNLEARN
RELEARN
TEACH
VULNERABILITY
@megan_schwarzSlide8
Process of
Metacognition
ASSESSthe task
EVALUATE
strengths & weaknesses
PLAN
APPLY
strategies
REFLECT
and adjust
if needed
MONITOR
performances
BELIEFS
about intelligence
and learning
Ambrose, et al, How Learning Works
@megan_schwarzSlide9
Assess the Task
Do I understand the task?
Do I know what methods need to be applied to complete the task successfully?If not, do I know how to discover new methods for completing this task?
ASSESS
the task
@megan_schwarzSlide10
Evaluate Strengths & Weaknesses
What does this task require of me?
Do I have the skills necessary to complete this task?If not, how can I get the help I need in order to accomplish this task?
EVALUATE
strengths & weaknesses
@megan_schwarzSlide11
Plan
How much time do I have to complete the task?
What should I start doing first?Do I have everything I need to succeed?
PLAN
@megan_schwarzSlide12
Monitor Performance & Apply Strategies
Are my methods working towards solving this problem?
Am I applying these methods correctly?Are there any other methods I should be considering that would work better?
MONITOR
performances
APPLY
strategies
@megan_schwarzSlide13
Reflect & Adjust if Needed
Is the cost of changing strategies part way through worth the gain?
REFLECT
and adjust
if needed
@megan_schwarzSlide14
Am I smart?
Is my intelligence gained or fixed?Am I good at my job?Am I a fast or slow learner?
Beliefs About Intelligence & Learning
ASSESS
the task
EVALUATE
strengths & weaknesses
PLAN
APPLY
strategies
REFLECT
and adjust
if needed
MONITOR
performances
BELIEFS
about intelligence
and learning
@megan_schwarzSlide15
Methods for
Continuous Learning
REFLECT
UNLEARN
RELEARN
TEACH
VULNERABILITY
@megan_schwarzSlide16
“The kinds of nets we know how to weave determine the kinds of nets we cast. These nets in turn, determine the kinds of fish we catch."
Eisner, Cognition & Curriculum Reconsidered
The Danger of the Known
@megan_schwarzSlide17
Knowledge Structure
Prior knowledge can be incorrect, insufficient, inactive or inappropriate
(even in expert knowledge structures)
@megan_schwarzSlide18
Knowledge Gaps
@megan_schwarzSlide19
“I Don’t Know Yet”
@megan_schwarzSlide20
Methods for
Continuous Learning
REFLECT
UNLEARN
RELEARN
TEACH
VULNERABILITY
@megan_schwarzSlide21
Go Back to the Basics
@megan_schwarzSlide22
Learn From Outsiders
Architecture
WritingEducationDesignEngineeringAnything!
@megan_schwarzSlide23
Try New Methodologies
Learn from each otherDraw from other fields
Collaborate with non-UX team membersAdapt an existing method or make up your own
Great resource!
@megan_schwarzSlide24
Think Differently
@megan_schwarzSlide25
Take a Class
Continuous learning courses
Free online classes (e.g. Coursera)Workshops, interactive sessions, lectures@megan_schwarzSlide26
Methods for
Continuous Learning
REFLECT
UNLEARN
RELEARN
TEACH
VULNERABILITY
@megan_schwarzSlide27
Give a Talk
Putting together a talk is another kind of net, it will yield you new insight into your work and work process
@megan_schwarzSlide28
Forces you to make the unconscious, conscious
Mentor
Unconscious Incompetent
Conscious
Incompetent
Conscious
Competent
Unconscious
Competent
Stages of Expertise
@megan_schwarzSlide29
Look to be Challenged
@megan_schwarzSlide30
Methods for
Continuous Learning
REFLECT
UNLEARN
RELEARN
TEACH
VULNERABILITY
@megan_schwarzSlide31
“We’ve lost our tolerance for discomfort and vulnerability, but it’s
where the juice happens.”
Brene Brown
@megan_schwarzSlide32
Vulnerability
Insecurity
Shame
@megan_schwarzSlide33
Why?
We have a strong desire to
belong Self-esteem
acts as a measuring stick for how we think we are fitting in
Abrams, et al, The Social Psychology of Inclusion and Exclusion
@megan_schwarzSlide34
Correlation
Self-Esteem
Belonging
@megan_schwarzSlide35
Learning = Vulnerability
Embrace the discomfort
@megan_schwarzSlide36
Methods for
Continuous Learning
REFLECTUNLEARN
RELEARN
TEACH
VULNERABILITY
@megan_schwarzSlide37
Stop striving to be an expert UX designer
Start striving to be an
expert learner@megan_schwarz