Community Support Services Training PowerPoint Presentation, PPT - DocSlides

Community Support Services TrainingDirect Care Series – Session 1

Rutgers, The State University of New Jersey

School of

Health Professions

Department of Psychiatric Rehabilitation and Counseling Professions

Learning Objectives

●

Describe Community

S

upport Services

(CSS)

● Define the goals, values and principles of the wellness and recovery approach

● Identify how the wellness and recovery approach informs CSS service delivery

● Examine current agency service delivery model and identify changes needed to provide quality CSS services

● Explore potential barriers and solutions to agency change

Video

Talking About Invisible Illness - Mental Illness

Community Support Services Consists of…

Mental health rehabilitation services and supports necessary to assist a consumer in achieving mental health rehabilitative and recovery goals as identified in the individualized recovery plan. This includes achieving and maintaining

valued

life roles

(

Larosiliere

, 2011)

Service Delivery

(

Larosiliere

, 2011)

Group Exercise-Community Support Services

Group Exercise-Community Support Services

Participants will break up into six

groups

Identify 1 recorder and 1 reporter

How is your assigned service delivered in your agency?

Looking at all

6 services:

What service do you spend the most time providing?

Are

there any of these services that your agency is NOT providing? Why?

Is

there a service that you could spend more time on that would benefit the consumers?

Historical Roots

Community Support System

Community Support System is a network

of responsible individuals organized to provide support needed to help people to be successful in the community of their choice; that is, in their housing, learning, working, and social environments.

(

Stroul

, 1989)

Community Support System

(

Stroul

, 1989)

Community Support Services

What are the motivating factors that guide your work?

Goals, Values and Principles

Goals: Desired states or objectives to strive for and

achieve

Values

: Beliefs and attitudes that influence our

behavior

Principles

: Guidelines that are consistent with our values and help us focus on the overall goals in the day-to-day provision of

the wellness and recovery approach

(Pratt, Gill, Barrett & Roberts, 2014)

3 Goals of the Wellness and Recovery Approach

6 Values of the Wellness andRecovery Approach

(Pratt, Gill, Barrett & Roberts, 2014)

Group Exercise: Values

Find a partner

Individually, write five areas in your life that you value most

Share your rationale for the five areas that you selected

Pass your list to your partner

Eliminate three areas from your partner’s list

Return the list to your partner

Open discussion

12 Principles of the Wellness and Recovery Approach

Person-centered approachFocus on work and career developmentPartnership between service provider and service userAssessment related to person chosen goals and environmentsPartnership with family members and significant othersEmphasis on goal-related skills training, resource development, and environmental modificationsUtilization of peer supportIntegration of treatment and rehabilitation servicesUtilization of natural supportsOngoing, accessible, and coordinated servicesStrengths focusEmpirical orientation

(Pratt, Gill, Barrett & Roberts, 2014)

individual Exercise: Principles

Pick one principle that you find most important in your work Share an instance when you have used this principle to guide your practice/work

Supervision

“Clinical supervision is the formal provision, by approved supervisors, of a relationship based on educational and training that is work focused and which manages, supports, develops and evaluates the work of colleague/s. The main methods that supervisors use are corrective feedback on the supervisee’s performance, teaching and collaborative goal setting. It therefore differs from related activities, such as mentoring and coaching by incorporating and evaluative component. Clinical supervision’s objectives are “normative” (e.g., quality control), “restorative” (e.g., encouraging emotional processing)and “formative” (e.g. maintaining and facilitating supervisees competence and general effectiveness.)”

(Milne, 2007)

(Centre

for Addiction and

Mental

Health,

2008)

Supervision and The Wellness and Recovery Philosophy

High quality practice of direct service providers is guided by strong supervision

Staff should be providing services while embracing the goals, values, and principles of the wellness and recovery philosophy

This should also translate into agency documentation

Supervision Strategies

Ride along/Side-by-side Supervision

Evaluating staff documentation

Other?

Css implementation

What types of barriers do you encounter when implementing CSS?

What are some possible solutions to overcome the barriers?

Learning Application

Provide examples of interventions you provided to consumers that promote community integration on these three levels:

Physical

Social

Psychological

Q&A and Evaluations

● Describe community support services (CSS)

● Define the goals, values, and principles of the wellness and recovery approach

● Identify how the wellness and recovery approach supports CSS service delivery

● Examine current agency service delivery model and identify changes needed to provide quality CSS services

● Explore potential barriers and solutions to agency change

Contact Information

Zakia

Clay, MSW,

LCSW, CPRP

Zakia.Clay@shp.rutgers.edu

Ann

Reilly MA, LSW, CPRP

Reillya2@shp.rutgers.edu

Anthony

Zazzarino

MA, LPC,

ACS, CPRP

ASZ28@shp.rutgers.edu

References

Larosiliere

, V (2011). Community Support Services [memo]. Retrieved from http://www.state.nj.us/humanservices/dmhs/info/CSS_No tice_to_providers.pdf.

Milne, D. (2007). An empirical definition of clinical supervision.

British Journal of Clinical Psychology, 46

, 437-447.

Pratt

, C. W., Gill, K. J., Barrett, N. M., & Roberts, M. M. (2014).

Psychiatric rehabilitation

. (3rd

ed

). San Diego, CA: Elsevier Inc.

Stroul

, B. (1989). Comprehensive community support system.

Psychosocial Rehabilitation Journal

,

12

(3), 9-26.