PPT-Foodservice Venues Principles of Hospitality and Tourism

Copyright Copyright Texas Education Agency 2015 These Materials are copyrighted and trademarked as the property of the Texas Education Agency TEA and may not be reproduced without the express written permission of TEA except under the following conditions. Chapter 1 – Defining Hospitality and Tourism. Segments of Hospitality & Tourism. Lodging. Food Service. Travel. Tourism. Sports & Entertainment Events. Hospitality Industry. Group of businesses composed of establishments related to lodging and food-service management. . CHRISTIAN STIPANOVIC, PhD, Full Professor. ELENA RUDAN, PhD, Assistant Professor. PETRA PERŠIN, Student. University of Rijeka, Faculty of Tourism and Hospitality Management, Opatija. ToSEE. - Tourism in South East Europe . The Big Picture: The Hospitality Industry. Restaurant and foodservice operations are part of the hospitality industry. Hospitality is part of the travel and tourism industry.. Travel and tourism. is the combination of all of the services that people need and will pay for when they are away from home.. A service Marketing Perspective. Tourism industry and Its Characteristics. Marketing in tourism and hospitality. As the production and consumption experiences are inseparable, it is impossible to sample a tourism service before purchase.. Principles of Hospitality and Tourism. Copyright. Copyright © Texas Education Agency, 2015. . These Materials are copyrighted © and trademarked ™ as the property of the Texas Education Agency (TEA) and may not be reproduced without the express written permission of TEA, except under the following conditions:. Standard 1. What is Hospitality?. “The reception and entertainment of guests, visitors, or strangers with liberality and good will”.. Oxford English Dictionary. Three Main Objectives of Hospitality. The Big Picture: The Hospitality Industry. Restaurant and foodservice operations are part of the hospitality industry. Hospitality is part of the travel and tourism industry.. Travel and tourism. is the combination of all of the services that people need and will pay for when they are away from home.. and foodservice . industry. Chapter One . Welcome to the Restaurant and Foodservice Industry. $550 billion dollars annually. More than 945,000 foodservice and restaurant operators. More than 13 million people employed (9% of the job market). Vocabulary. Arsonist. Burglar. Criminal. Hazard. OSHA Natural Disaster. Security . Terrorist. Thief. Threat. Hospitality. Services. (. 3. rd. ed.) (pp. 235 - 236). . Major Categories of Threats to Security. Overview. Charlotte City Council. May 14, 2018. Presentation Purpose. Role of . hospitality and tourism . investments in growing jobs and economic impact. Explain hospitality and tourism tax . revenues, expenditures, and restricted uses. FAQ - CODO Students 1. What types of careers can I get with a Hospitality and Tourism Management degree? Answerǣ The Hospitality and Tourism Management program’s main focus is operational mana AL RAYYAN NT COMPANY ARTICCOMPLETES AL JAZI RESIDENTIAL COMPOUNDIN ALGERIA AS PART OF INVESTMENT PROGRAMME IN THE COUNTRY Qatar Doha 5 June 2013 Al Rayyan Tourism and Investment ARTIC theinternational Erdogan. . Koc. Chapter. 10. Emotional Contagion and the Influence of Groups on Service Failures and Recovery. Understand the role and potential of group consumption in tourism and hospitality.. Explain the group service interaction process.. Market research is often ignored
Considered costly and time-consuming
Undertaken only for major developments
Contributions to day-to-day operations overlooked
Organizations often ignore existing, accessible information
Study results often ignored or not fully considered

Applied research in tourism & hospitality can be grouped into eight categories