Team Cleaning

Team Cleaning

Vs Individual CleaningTuan Nguyen/Doug SorumLompoc Unified School District Maintenance and Operations

APRIL 3-6, 2013, LONG BEACH, CA

Task

These materials have been prepared by the CASBO

Southern Region M&O

Professional Council (or CASBO Associate Member). They have not been reviewed by State CASBO for approval, so therefore are not an official statement of CASBO.

0%

5%

10%

15

%

20%

25%

30%

35%

40%

45%

Employee

Theft

Indoor

Air Quality

Other

Entrance

Areas

Trash Removal

Carpets

Floors

Restroom Supplies

Restroom Cleanliness

Dusting

Sources Of Complaints

Current

Challenges for Districts

Cleaning standards vary from site to site.

Cleaning standards vary from room to room.Cleaning equipment is not standardized from site to site.High absence rate (worker’s comp/sickness) resulting in lost continuity.Difficult to train subs quickly in the individual environment.Cleaning process has not taken into account technology efficiency

2013 CASBO ANNUAL CONFERENCE & SCHOOL BUSINESS EXPO

Within a given area of a building an employee performs all duties related to cleaning. These duties generally include trash removal, dusting, restroom cleaning, polishing, sweeping, mopping, vacuuming and other duties as assigned.

Traditional Individual Cleaning

2013 CASBO ANNUAL CONFERENCE & SCHOOL BUSINESS EXPO

Traditional Individual Cleaning Analysis

Zones are different sizes…some larger and some smallerInconsistent appearance of zones… some are cleaner than others. In some cases, cleaning quality depends on the relationship between the custodian and teacher. Zones that have the better custodian will look better.In most situations, traditional cleaning has not incorporated new cleaning technology (i.e. automatic restroom cleaning equipment, portable vacuum, etc.)Employees carry more tools with them, creating an inefficient process and increase equipment cost.

Advantages Of Task Cleaning

Consistent cleaning. Single standardCleaning tools are separated for each task. Different tools for restrooms and different tools for classrooms.Increased ProductivityEqual zone areas for all custodians Less Confusion… more definitionTrain a single discipline

Task Cleaning Steps to success

Develop a district standard with agreement from administration, principal, staff, union.Understand time needed to achieve standards.Review union contract to understand possibility and potential road blocks. (work with HR)Develop work schedule to meet district standardExplore technology and equipment to achieve work efficiencyDevelop custodian training on the processFollow up and verify cleaning goals

Lompoc Proposed District Standard

Daily tasksClean restroom using restroom machineEmpty trash (Ideally only empty one trash can by door)Clean sink and water fountainClean kitchen and lunch roomVacuum all surfaces (carpet and tile)Wipe desk surfaces (once a week)AnnuallyShampoo carpet (carpet van will speed up this process)Wax hard floor surface

CASBO, APPA formula and ISSA time study

CASBO – based on student population, staff level, and square footage. Formula is simple, hard to defense and open for debate. (1 custodian for every 13 teachers + 1 custodian for every 325 students + 1 custodian for every 13 rooms + 1 custodian for every 18,000 sq. ft)/4) + .5 facility useAPPA (Association Physical Plant Administrators) – based on level of service. It works best in facilities requiring special handling. For example a college might require a higher service level for housing and heavy use area like library and student union. ISSA – International Sanitary Supply Associations task time list.

ISSA time study

Time standard is black and white. It is verifiable by cleaning professional. (www.moroundtable.info)

General Cleaning

Classroom Service

Sq. Ft.

Minutes

Sq. Ft. Hr.

32

Trash/Dust with Duster/Clean Chalkboard/Dust mop Floor

1,000

9.40

6,383

33

Trash/Dust with Duster/Clean Chalkboard/Damp Mop Floor

1,000

16.00

3,750

34

Trash/Dust with Duster/Clean Chalkboard/Tank Vacuum Floor

1,000

12.20

4,918

35

Trash/Dust with Duster/Clean Chalkboard/Upright vacuum Floor

1,000

14.00

4,286

36

Trash/Dust with Treated Cloth/Clean Chalkboard/Dustmop floor

1,000

10.40

5,769

37

Trash/Dust with Treated Cloth/Clean Chalkboard/Damp Mop floor

1,000

17.00

3,529

38

Trash/Dust with Treated Cloth/Clean Chalkboard/Tank Vacuum Floor

1,000

14.60

4,110

39

Trash/Dust with Treated Cloth/Clean Chalkboard Upright Vacuum Floor

1,000

15.40

3,896

40

Trash/Dust with Scrap-Trap Type Vacuum/Clean Chalkboard/Portable Vacuum Floor

1,000

10.50

5,714

41

Trash/Dust with Back-Pack Vacuum/Clean Chalkboard/Back-Pack Vacuum Floor

1,000

11.00

5,455

Proposed plan (Lompoc Unified)

Proposed plan (Lompoc Unified)

Lompoc Unified Overview

46 custodians covering 17 campuses. Due to past setup, 16 custodians are on day shift and not participating on nightly cleaning (trash, restrooms, floor, gym, facility use, kitchen)New cleaning plan requires day custodian to dedicate 30% of their time on task cleaning.1.5 night custodians for most elementary schools2.5 night custodians for middle schools5 night custodians for the high schools0.5 night custodian for continuation schoolsDefine regular nightly cleaning and weekly task cleaning

Understand your equipment (hybrid plan)

Roving crew (Pickup truck with Kaivac). Each truck will be responsible for up to 3 elementary schools. The one elementary custodian on site will vacuum using backpack vacuum. ISSA data indicates a 4 minutes time saving per 1000 square ft. (15 vs. 11 min)Middle schools and high schools will have their own restroom equipment, using trailer and golf cart.

Equipment/People limitations

Address equipment concerns promptly. Remember, as a supervisor/manager, it is up to us to set a tone for changes. Taking care of the equipment will show that we care about the success of the cleaning plan (no duct tape) Carry/standardize spare parts because equipment will failUnderstand equipment limitations (distant, pressure, volume, chemical etc…). It is our job to push the envelope without going over the edge.Understand worker limitations. Let workers get use to the plan and do not give up quickly. It is an adjustment and it will require an adjustment period.

Understand/Explore new technologydetermine what will work for you

Backpack Vacuum

Four-level

Filtration

Inner Fiber Filter

(2-ply Micro-Lined)

Outer Filter(Micro-Tex)Dome Filter(Plastic cage with foam or HEPA media)

Pro-Team's Micro-Lined and Cloth Filter Bags are up to 96.1% efficient at filtering particles down to 1 micron in size

Source: Quest Enterprises 1996

Sound Coat Filter/Diffuser(2" Foam eliminates all concentrated output-air)

Potential issues to change

Complete agreement needed from administration and principals to be successfulCertain teachers might not want change, because they will have less time to talk with their favorite custodians.Some believe that pride and ownership will suffer if we move to a task cleaning modelSome custodians will oppose changes.Learning curve to implement new equipment

Change video/Role Play

Believe in your plan

Anticipate barriers

Provide feedback to team members (both good & opportunity)

Be visible and supportive.Listen but be ready to make the tough call if needed.

Potential rewards

Consistent high quality clean throughout the district. Provide cleaning equality for all staff.Increase daily cleaning efficiency, allowing more time for deep cleaning (shampoo carpet, increase floor waxing, etc…)Simplify the cleaning process (equipment and tasks)Provide more oversight and accountability to the cleaning process

Thank You

2013 CASBO Annual ConferenceLong Beach, CATuan NguyenDoug Sorum(805) 742-3171Lompoc Unified School District(www.moroundtable.info)