Inside the Venue Over 22000 attendees with up to 2000 vendors and employees 175 acre openair site Unusually high attendee ratio of off duty police firefighters doctors nurses and veterans ID: 713257
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58Slide2
Route 91 harvest festivalSlide3Slide4
Inside the Venue
Over 22,000 attendees with up to 2,000 vendors and employees; 17.5 acre open-air site
Unusually high attendee ratio of off duty police, firefighters, doctors, nurses, and veterans
LVMPD (ICP, Inner/Outer Perimeter)
50 Personnel with Command Post
Community Ambulance
16 Personnel (ALS & ILS), 3 AmbulancesClark County Fire Prevention 1 Fire InspectorSlide5
Supporting the Victims
By 0400, a family reunification location was announced at the LVMPD HQ
0600, CCFD DC/County OEM met with LVMPD and after a brief conversation, it was agreed that OEM and the Coroner’s Office would assume Command of family notification, reunification, and assistance as these were functions better aligned with OEM and the Coroner than the PD
By 0800, the LV Convention Center was open and OEM staff were already laying out the footprint of what became a highly functional and inclusive Family Assistance Center (FAC)
October 2nd 1330, the FAC officially opened to the publicSlide6
Family Assistance Center – Partners and Functions
Air and ground transportation (taxi cabs, Uber, rentals).
Families arriving, people leaving, people staying
Onsite childcare:
National response team coordinated through the ARC. (Oct. 2nd)
Certified child care
LodgingLas Vegas Convention and Visitors Authority (LVCVA)Air B and B
Crime Victims benefits and compensation
$35,000 max. benefit for victims via DOJ funding
Staffed by NV Attorney General’s Office and NV VOCA
Legal Aide
Advice ( Legal claims, documents lost, land lord issues, workers compensation law, ect.)
Identification Services
Assistance with ID (DL, SSN, Passport)
Problem-solving people needed here
AG’s office had money to cover costs because DMV system couldn’t waive chargesSlide7
Family Assistance Center – Partners and Functions
Counseling and spiritual care
American Red Cross, VOAD
12 Facility Dogs with handlers (trained and certified) provided via FBI Victim Services)
Personal effects return:
Good public messaging
MapDonation ManagementFood (no fresh baked goods permitted) WaterBlankets/cots/sleeping bagsPhone chargers
Diapers/baby supplies
Toiletries
Gift cards (no cash accepted)
VolunteersSlide8
Family Assistance Center – Staffing
Incident Management Team staff (Unified Incident Command)
Incident C (CCFD DC & Dep IC CCFD
Capt
PIO
ranged from 1 – 6
Safety Liaison (city OEM reps, agency reps as needed, LVCVA rep)OPS (Captain) & Dep. OPS (ARC)Behavior health (ARC, Spiritual care, FBI Victims services)
Case work (ARC,
VOCA
, Attorney general)
Social services
Transportation, lodging
Document services
Legal aid
Child care
Personal property
Planning section had 7 people reporting to Plans Section Chief
Logistics (
LSC
IMT)
VOAD
Finance (
FSC
County)
Purchasing
Legal
Security:
LVMPD
LVCVASlide9
Family Assistance Center – Staffing
Most Important items:
Establish great relationships with as many organizations as you can
Know who the “problem solvers” are in your department, community, and/or StateSlide10
Family Assistance Center – Services RoomSlide11
FBI Victim ServicesSlide12
Staff Break RoomSlide13
Family Assistance Center – Break Out RoomsSlide14
Quiet and Reverent Areas for Family NotificationsSlide15
Family Assistance Center – Evidence RecoverySlide16
Family Assistance Center – Evidence RecoverySlide17Slide18
Clark County Resiliency and Recovery Framework
VEGAS STRONG: A United, Safe and Welcoming CommunitySlide19
Framework Implementation
Established the Clark County Resiliency and Recovery Framework
Established a Family Assistance Center and phone bank
Established the Vegas Strong Resiliency Center
Developed and implemented the Recovery Organization
Established a Donations Management Committee and solicited public feedback on donations distribution
In the process of identifying performance measures, deliverables, and outcomes for tracking progress and ensure grant funding accountabilitySlide20
IMPLEMENTATION – RECOVERY ORGANIZATIONSlide21
Resiliency and Recovery Framework
Follows State of Nevada Framework
Follows Clark County Recovery Plans
Identifies short, intermediate and long term goals
Clear agency responsibilities and reporting structure
Recovery Organization
Steering Committee5 working groupsResiliency Center for victims and survivorsResponder SupportEconomic Development/MarketingFinance/Grants
After Action ReportingSlide22
Framework Overview
Purpose of the Plan
Incident Description
Response Efforts
Multi-Agency Coordination Center
Incident Command/Law Enforcement & FireRecovery Process
Short term (medical, shelter and basic needs, coroner, investigations)Intermediate (Family and Victim Assistance)Long Term (Resiliency Center)Slide23
Vegas Strong Resiliency Center
The Vegas Strong Resiliency Center (VSRC) is a resource and referral agency that provides transitional support for residents, visitors, and responders of the 1 October Harvest Festival Incident. The Resiliency Center is a collaborative effort between County, State and Federal agencies
The VSRC is designed to assist those affected by the 1 October shooting incident with accessing resources to help them build strength and resiliency over the long term. The Center is not open to the general public
Services that are available include victim advocacy and support, case management, counseling and spiritual care referrals, technical assistance with applying for online services including FBI Victim Assistance services and more
.Slide24
Resiliency CenterSlide25
Resiliency CenterSlide26
Resiliency CenterSlide27
Resiliency CenterSlide28
Resiliency Center ServicesFocus on Outreach
Behavioral health
Victim services
Support groups
Information available in person, phone or internet
Large social media presenceSlide29
Responder SupportImmediate debriefing
Consistent outreach
Information available for all available services
New services (coordination among agencies)Slide30
Finance/GrantsRecovery of costs related to response
Recovery of costs related to support
DOJ grant for resiliency and individual assistance
Donations management
Victims fundSlide31
Economic Development/Marketing
Resiliency center and responder support
All traditional media
Social media
Outreach events
Government agencies and private partnersMultiple states
Word of mouthSlide32
After Action ReportingLaw Enforcement and Fire
EMS, Hospitals, Emergency Management
Federal, State, and Local Supporting Agencies
Non- Profit OrganizationsSlide33
Lessons Learned (what we did well)
Preparation
Unified Command (Response)
Multi-Agency Coordination (
MACC
)First Class Family Assistance Center
Amazing Resiliency CenterResponder SupportRecovery FrameworkAsked for and accepted helpSlide34
Lessons Learned (need improvement)
Call center capacity
Multi-operational periods
Patient tracking
Early tracking for notifications to families
Media reports
Contact for proper servicesJoint Information CenterEarly messagingFAC services and social media presencePrebuilt call center and web presence
Pre-identified resiliency centerSlide35
Improving Systems Three Presentations to the Commission on Homeland Security
December: 2017: An Unprecedented Year
January: Broad Recommendations
February: Specific ProposalsSlide36
Improving Systems Specific Proposals
Directive
Executive Order
Budget
Legislative RecommendationsSlide37
Improving Systems Directive
Address Recovery first
Focus on Resilience for the long-term
Design a transformation model
Get input from statewide communities
Work fastSlide38
Improving Systems
Executive Order
Aggressive Timeline
Prioritize funding for Recovery from 2017
Reinforce existing Preparedness capabilities based on AAR/IP
Build a Resilience Strategy for the future
Restructure grants processRestructure Boards/CommissionsRegional ModelLegislative recommendations Slide39
Improving Systems
Budget
$30 million in identified needs
$1.9 million as a realistic number (biennium)
$6.7 million final
13 X Current funding levelRestructuring EMPGSlide40
Improving Systems
Legislation
July 1 deadline
Objective: Comprehensive Reform, updated legal framework for EM/HS in Nevada
Sources:
Resilience Strategy
Intrastate Mutual Aid CommitteeCyber Security CommitteeResort Planning Task ForceCommission-approved Recommendations Slide41
Questions?Slide42
ContactsVegas Strong Resiliency Center
1524 Pinto Lane, Las Vegas, NV 89106
Local Las Vegas: (702) 455-AIDE (2433)
Outside Nevada: (833) 299-2433
https://vegasstrongrc.org
vegasstrongresiliencycenter@clarkcountynv.gov
www.FaceBook.com/VegasStrongResiliencyCenterSlide43
Caleb Cage, Chief and Homeland Security Advisor,
Nevada Division of Emergency Management
cscage@dps.state.nv.us
(775)-687-0300John Steinbeck, Deputy Chief/Emergency ManagerClark County Fire Department
John.Steinbeck@ClarkCountyNV.gov
(
702) 455-5710
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