Webinar Series Communication Matters Guest Speaker L iz Kingsnorth Words are windows or theyre walls They sentence us or set us free When I speak and when I hear Let the love light shine through me ID: 538282
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GLOW
Webinar Series
Communication Matters
Guest Speaker:
L
iz KingsnorthSlide2
Words are windows, or they’re walls,
They sentence us, or set us free.
When I speak and when I hearLet the love light shine through me.Ruth BebermeyerSlide3Slide4Slide5
“It’s not our differences that divide us, it’s our judgements about each other that do”
Margaret WheatleySlide6
Universal Needs and Values
Underneath what we do and what we say are “Needs” and Values.
These are the motivators for our actions and words.They are shared by all our fellow human beings so they connect us together.Being aware of them, helps us to understand each other.Slide7
Some Needs and Values We All Share
Acceptance
Appreciation AutonomyBelonging
ClarityCommunityConsideration
Creativity
Cooperation
Exploration
Harmony
Inspiration
Integrity
Justice
Honesty
Loyalty
Meaning
Simplicity
Support
Surrender
To contribute
Trust
Truth
Understanding
VarietyWholeness
Nurture
Order
Play
Protection
Respect
Rest
Reverence
Safety
Self-esteemSlide8
The power of empathySlide9
”A person must learn to be patient, loving, and above all, learn to listen to others until they have finished. This is, in my experience, the most important attribute that a human being must develop. I pray that you will do so. Speaking is not so important. The ability to listen carefully, and patiently, is”.
The Spider's Web, vol. 3. p 201 Chariji LISTENINGSlide10Slide11
Empathy
in Practice
1. Listening for feelings and needs2. Offering empathic responses: Reflecting back the speaker’s feelings and needsSlide12
Empathising builds bridges
“Seek first to understand before you are understood”
Stephen Covey’s book:The 7 Habits of Highly Effective PeopleSlide13
We don
’t set out to save the world: we set out to wonder how other people are doing; and to reflect on how our actions affect other people’
s hearts.
Pema ChodronSlide14
If you are joining the webinar now, please close your eyes and meditate with us, with the suggestion that there is a
Source of Light present in your heart
Try to keep a gentle focus on this source of light and don’t worry if your thoughts wander, simply return your focus to the light in your heart
How to MeditateSlide15
Meditate
with a TrainerGo to:
Heartfulness.org and register to experience meditation with a trainer
Or write to us at: Glow@heartfulness.orgSlide16
Visit a Heartfulness Centre -
HeartSpots.Heartfulness.org
Learn to Meditate Mobile App –Available on
Google PlayStore and for iPhonesSlide17
“Communication Matters”
RESOURCES www.cnvc.org
The Centre for Nonviolent Communication Has
worldwide info about trainers and courses www.thefearlessheart.orgExcellent blogs plus training opportunities
www.nvctraining.com
The
NVC Academy
Online courses and resources
Related
resources:
www.heartmath.org
The
HeartMath Institute
Book: “The Heart of Listening” by Rosalind Pearmain
Available from The Book DepositorySlide18
Media
PartnersWorld Moms Network
www.worldmomsnetwork.comSlide19
Would like to join GLOW?
glow@heartfulness.org
Heartfulness.orgDaaji.org
Toll Free:India 1 800 103 7726US/Canada 1 844 879 4327Slide20
Next
webinar …Ms. Vani KolaTopic: "Conquering Fear" Register - https://goo.gl/3YMB4F
Feb 23rd 7 PM IST / 8:30 AM EST