ABILITY ASSIST - PDF document

1 ABILITY ASSIST® ABILITY ASSIST® COUNSE
ABILITY ASSIST® ABILITY ASSIST® COUNSELING SERVICES GETTINGSUPPORTSHOULD BEEASY Life presents complex challenges. If the unexpected happens, you want to know that you and your family have simple solutions to help you cope with the stress and life changes that may result. That’s why the Hartford’s Ability Assist Counseling Services, oered by ComPsych®, can play such an important role. Our straightforward approach takes the complexity out of benets when life throws you a curve. COMPASSIONATESOLUTIONS FORCOMMONCHALLENGES From the everyday issues like job pressures, relationships, retirement planning or personal impact of grief, loss, or a disability, Ability Assist can be your resource for professional support. You and your family, including spouse and dependents, can access Ability Assist, at any time, as long as you are covered under The Hartford’s Disabilityinsurance CriticalIllnessinsuranceorLeave ManagementServices . continued For employees covered under The Hartford’s Disability insurance, Critical Illness insurance or Leave Management Services. ABILITYASSISTCOUNSELINGSERVICES Emotional orWork-Life Counseling Helpsaddressstressrelationshiporotherpersonalissuesyouoryourfamilymembers mayfaceIt’sstaedbyGuidanceExperts–highlytrainedmaster’sanddoctorallevel clinicians–wholistentoconcernsandquicklymakereferralstoin-personcounselingor othervaluableresourcesSituationsmayinclude Financial Information andResources Providessupportforthecomplicatednancialdecisionsyouoryourfamilymembersmay faceSpeakbyphonewithaCertiedPublicAccountantandCertiedFinancialPlanner™ ProfessionalsonawiderangeofnancialissuesTopicsmayinclude = • Jpc psfttusft. • Rfmauipotiip/nasiuam dpo�idut. • Susftt, aoxifuy ao fpsfttipo. • Wpsl/tdippm itahsffnfout. • Suctuaodf acutf. • Ciim ao fm fs dasf sfffssam tfswidft. • Rfuisfnfou. • Tax ruftuipot. • Sawioh fps dpmmfhf. PrepareProtectPrevail   Visit us at THEHARTFORD.COM/EMPLOYEEBENEFITS \r\f\n\t\b\n\n\n\t\n
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\t \r€ \t\f\n\n\n†\n\n†\n‡„ˆ\n\t\t ‰ \nŠ\n\n\f\t\n\t ‹…Œ‹ŽŒ‘’­“\r”…Ž’\r\f\n\t\b\f ABILITYASSISTCOUNSELINGSERVICES con’t LegalSupport andResources OersassistanceiflegaluncertaintiesariseTalktoanattorneybyphoneaboutthe issuesthatareimportanttoyouoryourfamilymembersIfyourequirerepresentation you’llbereferredtoaqualiedattorneyinyourareawithareductionincustomary legalfeesthereafterTopicsmayinclude Health Champion SM Aservicethatsupportsyouthroughallaspectsofyourhealthcareissuesbyhelpingto fotusf uiau ypu’sf fummy tupppsuf wiui fnpmpyff attituaodf psphsant ao /ps wpsl-miff servicesHealthChampionisstaedbybothadministrativeandclinicalexpertswho understandthenuancesofanygivenhealthcareconcernSituationsmayinclude • Oof-po-pof sfwifw pf ypus ifamui dpodfsot • Psfpasauipo fps updpnioh pdups’t witiut/mac wpsl/uftut/tushfsift • Aotwfst sfhas ioh iahoptit ao usfaunfou ppuipot • Cpps ioauipo wiui appsppsiauf ifamui dasf pmao pspwi fs(t) • Ao faty-up-uo fstuao fxpmaoauipo pf ypus cfof�ut–wiau’t dpwfsf ao wiau’t opu • Cptu ftuinauipo fps dpwfsf /opo-dpwfsf usfaunfou • Gui aodf po dmaint ao cimmioh ittuft • Fff/paynfou pmao ofhpuiauipo = ABILITY ASSIST® • Dfcu ao caolsupudy. • Guas iaotiip. • Buyioh a ipnf. • Ppwfs pf auupsofy. • Diwpsdf. SERVICEFEATURES The service includes up to three face-to-face emotional or work-life counseling sessions per occurrence per year. This means you and your family members won’t have to share visits. Each individual can get counseling help for his/her own unique needs. Legal and nancial counseling are also available by telephone during business hours. HealthChampion oers unlimited access to services.  GETTINGINTOUCHISEASY OnthephoneJustonesimplecall For access over the phone, simply call toll-free 1-800-96-HELPS (1-800-964-3577) . OnlineThepointissimplicity You’ll also have / access to GuidanceResources® Online (offered by ComPsych).  This resource provides trusted information, resources, referrals and answers to everyday questions right from your desktop or the privacy of your home. It includes: • Chat s ssions with prof ssional mod rators. Acc ss to hundr ds of p rsonal h alth topics and resources for child care, elder care, attorneys or nancial planners. Visit WWW.GUIDANCERESOURCES.COM to create your own personal username and password. If you’re a rst-time user, you’ll be asked to provide the following information on the prole page: . In the CompanyOrganization eld, use: HLF902 . Then, create your own condential user name and password. . Finally, in the Company Name eld at the bottom of personalization page, use: ABILI ACASEINPOINT  TheinitialcounselorIspokewithwasso comfortingandeasytocommunicate withSheputmerightateaseand empoweredmetofollowthroughwith theprogramShewaswonderful” – HartfordCustomerAbilityAssistUser