EGE Ground Transportation Annual Meeting – - PowerPoint Presentation

Slide1

EGE Ground Transportation Annual Meeting – 2015/16

Eagle

County Regional

Airport

Slide2

Welcome – Meeting Topics

What’s New?

Annual Registration

Operating Fees

Operations

Rules and Regulations

CDOT update

VVJC

Questions

Slide3

What’s New?

New pavement on the ramp

Curbside sidewalk improvement

Ground Transportation CommitteeTerminal Expansion projectImproved signageRules updates-curbside drop offWinter flight schedule changes and impactsNew FlyVail websiteOnline payments now available

Slide4

Saturday Holiday Flight Schedule

Slide5

Company Registration

Ground Transportation Season Nov. 1 – October 31

Complete application 15/16 season –

Dec. 14Vehicles must be registered annuallyPUC Certificate - updated and on fileIndemnification - letter of indemnity signed

Vehicle

list

* AVI and license plate number required

for

each vehicle

*

Affixed

on

windshield by Airport personnel

Insurance

Certificate - current and on

file

Slide6

Vehicle List Requirements

Year, Make, Model, &

Color

VIN - Last 6 digitsVehicle

Capacity - usable seats

License Plate

#

Vehicle # - what you call the vehicle

AVI Transponder #

a) EGE AVI tags only

-

Affixed (horizontally) by airport personnel

b

) Transponders

available for purchase - $30

each

c

) Transponder replacement cost

-

FREE

Slide7

Vehicle List & Registration

List of vehicles

and all registration paperwork to office before December 14 to avoid suspension of account.

Temporary vehicles will require an AVI tag and have proper markings on vehicle.Uber/Lyft vehicles will be treated as all other ground transportation companies. No staging allowed on Airport property without completed registration and payment.

Slide8

Registration and Trip Fees

Annual commercial vehicle

registration fee

$25 per vehicle registration fee

Registration completed prior to use of vehicle at EGE

Per Trip Charge - $1.50 per sellable seat

Hotel – Complimentary Service

$150 per vehicle, annually

AVI tags required

Slide9

Insurance Requirements

Minimums per PUC

General

LiabilityGround transportation commercial operators

shall maintain

a

general

liability insurance policy with a minimum coverage of

$1 Million and Automobile combined single limit of $1 Million.

Eagle County Airport and Eagle County Air Terminal Corporation must be listed as Additional insured on the insurance certificate.

Current certificate must be kept on file in Administrative office.

Slide10

EGE Ground Transportation Annual Meeting – 2015/16

Vehicle Operations

Slide11

Commercial Vehicle Traffic Flow

Slide12

Vehicle Operations

East vehicle hold lot.

No trip charge if entered from and exited directly through the east

exit.For use if arrived early for pick-up.General exit grace period – 60 minutes.

Unattended

vehicles not permitted on terminal

curb

Passenger

drop-off and loading in designated

areas

Parking

only permitted in designated parking

spaces

Reserved pick-up lot spaces

marked with blue and yellow striping for High-Mountain & CME spaces

Slide13

Passenger Pick-up Lot & Reserved Spaces

Slide14

Vehicle Operations

Vehicle Idle

Time

Commercial Operators are encouraged to turn off their vehicles during dwell time at the Airport. In the event it is not practicable to turn off a vehicle due to extreme cold, Commercial Operators are encouraged to limit any vehicle idling time to fifteen minutes or less.

Slide15

Client / Passenger

Pick-up

Passenger Meeting Area in TerminalB

ehind

stanchions and away from all doors

Slide16

Client / Passenger

Pick-up

Meeting and greeting pre-scheduled passengers

To ease Pick-up Lot congestion individual(s) may be

in the

Pick-up Lot and Terminal not more than fifteen minutes

prior to the scheduled arrival of that passenger

’

s flight

.

Only commercial operators with a current concession agreement may accept walk up passengers inside Terminal.

Manifest required and produced when asked

Slide17

Client / Passenger Pick-up

Handling

of Passenger

LuggageIf the passenger requests baggage assistance from the Company Representative and reasonable Skycap service is not

available at

the time of

pick-up,

the Company Representative may assist the passenger with the

baggage

Respect each other. Maintain etiquette and support skycaps and their functions.

The

Company may not proceed beyond the designated meeting area, but may take the passenger’s luggage from the designated meeting area to the vehicle, and return for additional baggage.

Slide18

Client/Passenger Drop-off - ALL GT vehicles must enter commercial vehicle route or may be sent around.

Slide19

Client / Passenger Drop-off

Handling

of Passenger

LuggageIf a passenger requests baggage assistance from the Company Representative, and reasonable Skycap service is not available at the time of drop-off and unloading, the Company Representative may assist the passenger with his or her

baggage.

Suggestion: while advancing to curb area, offer skycap services.

The

Company Representative must use the designated unloading

area, follow airport staff direction,

and must return to

their vehicle

immediately upon delivering the passenger’s bags at the

Terminal.

If passengers have NO luggage to be checked, Company Representative can pull up past curbside check-in to drop off passengers.

Slide20

Operator Conduct on Airport

Articles

shall remain on

personProfessional and neat appearancePremier class and welcoming conduct

Slide21

Notices of Violation

Suspension and Revocation

First Violation

A Commercial Operator issued one (1) Notice of Violation during a Ground Transportation Year will not be immediately suspended, unless the Aviation Director, or his designee, determines that the Commercial Operator’s behavior was willful and/or deliberate and a disruption to Airport Staff or the traveling public.

Slide22

Second Violation

A subsequent violation of the ground transportation rules and regulations by the same individual or any other company representative

will

result in a suspension of the entire Company’s operating privileges at the Airport and/or Airport Terminal for a period of

up

to

seven (7) days

Requires meeting with

Aviation Director

within

10

days after issuance of violation

Slide23

Third Violation

A

third Notice of

Violation or a violation of suspension requirements by the Company will result in the revocation of the Company

’

s operating privileges on the Airport

and the

Airport Terminal for one

(1) calendar year.

Slide24

Curbside and Terminal

Service Representatives

Functions

- Assist traveling public, monitor traffic flow, parking lots, & GT operations both inside and outside of the terminal

Ground Transportation Operations

Ensures

compliant GT

operations

Contacts GT operators, reports infractions, and enforces security and safety policies

Conducts random GT compliance audits

Issue AVI tags after admin office hours

Slide25

Odds and Ends

Watch speed limits

and pedestrian

crossings and walk ways. Be aware of new crosswalk for the free parking lots.Parking for non-drivers in employee lotInform passengers of procedure to find driver and vehicle

at time of reservation

Website listing - Company

name, phone numbers (800) & local, e-mail, website

address:

www.flyvail.com

Lists flights, parking & transportation, maps & directions, airport information, book a flight and

make on line payments

.

Slide26

Odds and Ends

Resources on the Eagle County

Website

www.flyvail.comOffice Contacts:Janet Carrieri: 328.2686email: janet.carrieri@eaglecounty.us

Erin Mercer:

328.2682

email

:

erin.mercer@eaglecounty.us

Office: 970.328.2680

Fax: 970.328.2687

Slide27

Ground Transportation Committee

Nathan

Drechsler

, Colorado Mtn ExpBrad Fanger, Vail CoachBrian Kolzow, High Mtn Taxi

Loni

Leto

,

AmericInn

Nate

Pippett

, B-Line Express

Brian Porter, CTS Aspen

Erin Mercer, Airport

Greg Phillips,

Airport

Chris

Anderson, Airport

Slide28

CDOT Contacts:

Megan Castle – 970-757-9469

megan.castle@state.co.us

Tracy Trulove – 970-384-3371 tracy.trulove@state.co.us

Slide29

Vail Valley Jet Center - VVJC

Introduction:

• Look forward to 2015/16 season

• Introduce VVJC team• Security

* Stop Lights

* Gate Attendant

•

Driver first & last name, company, passenger name, and aircraft tail number

*

90K in upgraded security cameras

*

Abiding by TSA requirements

• Safety number one

• Training

* Knuckles: Sunday - Wednesday

*

Brian

:

Thursday - Saturday

Slide30

Vail Valley Jet Center - VVJC

•

Entry Fee: $10.00

* Has not increased• Please sign in at the front desk-new computer check in c

• Please be on time

• Customs

Needed Paperwork:

* Indemnification form

* Copy of current PUC

* Certificate of insurance – requiring $1,000,000 General Liability. Please list Vail Valley Jet Center as additional insured.

Contact:

Emily Bee

Head Concierge

Office: 970.524.7235

Slide31

EGE Wrap-up 2015

Questions?

How can EGE help you

?

How can we improve

our processes?

Thank

you for

attending.

Have

a

safe and wonderful

season!