An Enabler of Supply Chain Strategy Scott Needham Managing Director Leadtec What is an On Demand Service On Demand as an Enabler of Supply Chain Strategy What will be Covered What is an On Demand Service ID: 313372
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On Demand Services:
An Enabler of Supply Chain Strategy
Scott Needham
Managing Director, LeadtecSlide3
What is an On Demand Service?On Demand as an Enabler of Supply Chain Strategy
What will be Covered?Slide4
What is an On Demand Service?
An On Demand Service is Software as a Service (SaaS)“Software Deployed as a Hosted Service and Accessed Over the Internet”Key Innovations Beyond Hosted Service:
Multi-tenant Architecture
Scalability
CustomisableReduces Risk, Brings IT Spending in Line with Business Returns Slide5
On Demand Services – Main StreamSearch: The Original On Demand ServiceGoogle and Yahoo Enter the Business World:
Gmail for Domains, Yahoo Business MailWritely, Google’s On Demand Word ProcessorGoogle Spreadsheets“Services Disruption” – Ray Ozzie takes over from Bill GatesMicrosoft Responds with Office Live…Enablers for SME BusinessesSlide6
On Demand Services – BusinessLeadtec’s CRM Story - On Demand as an Enabler“The Business Web” – Marc Benioff Berates, Mocks the Big Software Providers…
Over 22,000 Clients, 400,000 UsersThe AppExchange, 200 On Demand Application VendorsCreation of New MarketsSlide7
On Demand Services - Supply ChainThe Supply Chain is Inherently Distributed – On Demand Services are Well SuitedExample – On Demand Communications and Translation ServicesSlide8
Trading Partner A
Trading Partner B
Trading Partner C
Trading Partner D
Supplier 1
Supplier 2
Supplier N
Communication
ERP-Accounting
FTP
HTTP
AS2
Web Services
“EDI over the internet is free…”
…
Traditional Software Solution…Slide9
…
Trading Partner A
Trading Partner B
Trading Partner C
Trading Partner D
Supplier 1
Supplier 2
Supplier N
Communication
ERP-Accounting
“We’ll all use an industry standard…”
EDI EDIFACT
EDI X12
XML
Flat File
Translation
$10Ks of Software, Consulting & Maintenance
$10Ks of Infrastructure, Data Center , DR sites
1-3 Full-time Equivalent Support Staff…
Support: 24-7 or just Business Hours ?
Traditional Software Solution…Slide10
Supplier 1
Supplier 2
Supplier 3
…
Protocol of Choice
Trading Partner A
Trading Partner B
Trading Partner C
Trading Partner D
ERP-Accounting
Communi-cations
FTP
HTTP
AS2
Web Services
On Demand Service…Slide11
Communi-cations
EDI X12
EDI EFIFACT
XML
Flat File
Supplier 1
Supplier 2
Supplier 3
…
Format of Choice
Trading Partner A
Trading Partner B
Trading Partner C
Trading Partner D
Trans-lation
ERP-Accounting
On Demand Service…
Typically Less than $10K Up-Front
Often Less than $500 per Month
Includes 24-7 Support, Disaster Recovery, Specialist ExpertiseSlide12
On Demand Services - Supply ChainPowerful and Cost Effective Solution for Large EnterprisesAn Enabler for the Medium and Small EnterpriseSlide13
Challenges to On Demand
Reliability: What if the service goes down?On Demand Service Providers Invest More in Availability and ReliabilitySecurity:
Is my data safe?
On Demand Service Provider Invest More in Security
Useability: Do I have to wait for web browser refreshes?Smart Clients and move to the “Business Web”Slide14
Other On Demand Services…
ERP-Accounting
EANnet
Community Management
GS1 CMT
Head OfficeSlide15
Head Office
…
Product Data
Synch
The Future…
ERP-Accounting
Warehouse 1
Warehouse n
Scan Packing/Logistics
Business
Intelligence
Trans
-action Server
Communi-cations ServerSlide16
OverviewOn Demand Services are Here and the Way of the FutureOn Demand Services are Enabling Supply Chain Strategies Today
Exciting On Demand Services are in the Pipeline.Slide17
Thank You
Scott Needham
Managing Director
Leadtec