Academic Information Services - PowerPoint Presentation

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Academic Information Services2012 Update and Staffing Priorities

Educational Policy Committee

October 15, 2012

AIS

Lydia M. Olson Library

Instructional Design & Technology

Central UP & NMU Archives - Records

Computing

HelpDesk

Beaumier UP Heritage Center

Collaborative Relationships Include:

University

Micro Repair

Learning Resources Division (Audio-Visual)

Information Services (formerly

AdIT

)

Academic Departments (library liaisons, instruction, EduCat, course design, etc.)

Writing Center, Tutoring, FYE

External (acquisition, services, affiliations)

Midwest Collaborative for Library Services (MCLS)

Library of Michigan

Michigan Library Association

MERLOT,

EduCause

Learning Initiative (ELI), SLOAN-C

AIS Mission Statements

AIS Mission Statement

Academic

Information Services supports teaching, learning, scholarship, and community outreach activities by providing information resources, access to educational technology, and instructional services to help students and employees acquire information and technology skills that contribute to lifelong learning and productive citizenship. (Accepted by AIS Dean’s Advisory Council; 3/19/09

)

AIS Unit Mission Statements

Archives – revised 3/19/09

Computing

HelpDesk

– revised 10/5/10

Instructional Design & Technology – revised 10/18/10

Lydia M. Olson Library – revised 3/19/09

Beaumier – 2010

Facilities: Learning Resources Center (LRC), Cohodas, and Services building

Beaumier

Heritage Center located in Cohodas

LRC houses

Library (upper two floors)

Instructional Design & Technology, CITE (first floor)

Computing

HelpDesk

(first floor)

Archives (first floor)

Services building houses Records storage

Classrooms in LRC, including renovation of LRC 108 into an Active Learning Classroom (NSF grant)

Align with Mission & Vision of Academic Affairs

Intellectual Foundation

Instructional services focus on critical thinking, problem-based learning

Liaisons with departments, English (EN111), FYE, Writing Center

Archives and

Beaumier

– cultural, historical, local & regional

EduCat

, instructional technology

Active Learning

Credit courses complement broader curriculum –

submitted a CUP proposal to streamline course offerings

Student-guided library tours, Archives &

Beaumier

projects

LRC 108 renovation and principal in NSF grant

Career Preparation

Student employment leading to graduate school or employment

Resources for exploring career options

Community Engagement

Connections to regional K-12, Charter Schools, Native American schools/libraries

Local library connections – Peter White Public Library

Archives – internships

EPC Criteria

Internal demand –

Does AIS provide essential support for others in the University? Yes – instructional, scholarship, classroom, course design, etc.

Quality of program inputs and resources

Equipment & Software– maintained, updated, replaced (e.g. classroom technology, EduCat, digital resources, e-reserves)

Facilities – recent improvements - Library group study; GU/DP classroom designations; connection to new academic building (JXJ)

Faculty – expertise, engaged

Student Assistants - expectations of professionalism, customer service, cooperation

Quality of program outcomes

Impact on regional community

Interactions with local entities: Peter White Public Library, Tribal libraries, MTU, LSSU, Gogebic Community College,

Finlandia

, UP public libraries

Shared library

resoures

(

MelCat

, state-wide delivery)

Archives workshops

Beaumier programming (museum,

Folklife

festival, Northern Nights performing arts series, etc.)

Learning outcomes assessment

AIS 101 ongoing component of Library’s assessment

Embedded librarians in EduCat identified within Assessment plan

Size, scope, and productivity of the programs

Library measures as reported in Academic Library Survey (formerly IPEDS)

(FYES: FTETF Library Faculty is 981:1)

Archives collections and acquisitions – political, economic, government records and papers

Computing

HelpDesk

questions exceeded 21,700 for FY12

Instructional Design & Technology – EduCat requests 1,087 at start of Fall 2012 semester; over 300 teaching staff (faculty, TAs, contingent faculty, etc.)

Embedded librarians – So far, July – September 2012 = 100

(total in all of FY12 was 170)

Library Instruction sessions provided January – September 2012 = 324 sessions (2011 calendar year = 309); success with learning objectives via different delivery methods currently being assessed as part of Library AQIP assessment

Revenue and other resources

Revenue

Library system consortium host (LSSU, Gogebic,

Finlandia

)

Better World Books for withdrawn library books (≥ 69% to BWB)

Grants

Instructional Design & Technology

NSF grant partnering with STEM disciplines ($159,000)

Library

MI partner is LSTA grants for digital resources ($250,000+)

Beaumier Heritage Center

MI Humanities Council ($2,500)

Costs, expenses, and efficiencies

$3.5 million general fund

Established labor, student labor

Library Acquisitions – FY13 increase of 4.8% to offset inflation

Equipment & computer systems

External partnerships (OCLC,

MeL

, Endeavor, etc.)

Efficiencies and cost cutting

Shared purchasing through Midwest Consortium Library Services

Open source software adoption

(e.g.,

EduCat

,

Shiboleth

, etc.)

Access rather than ownership

Combined service points

Digital instructional tools for EN 111, UN100

Recent staffing changes – 2012

Senior Library Assistant (TOP 4C)

2 resignations in late August – search underway to fill one position; considering options for second position

1 possible retirement pending

HelpDesk

Consultant (TOP 4A)

1 resignation in early October -- seeking temporary labor and beginning search to fill vacancy; covers evenings and Sunday

AIS Position - Reconfiguration

Web Applications Developer & Support (anticipated to be AP5)

Variation of this position has been ranked 3

rd

in past five AIS staffing plans; 1

st

in the Library plan

O

pportunity possible due to resignation/retirement

Primary support for Library and supplemental support for Instructional Design and Technology;

HelpDesk

Web applications, resource interfaces (including EduCat), instructions, policies, procedures, mobile interfaces

Connections to classes (F2F, blended, online), scholarship activities (theses, NMU Digital Commons)

Web-based and mobile

AIS New Position

Priority 1 – Instructional Technologist (AP7)

Top priority for past 5 years in AIS staffing plans

Support for F2F, blended/hybrid, and online courses

Connection to HLC Distance Education accreditation

Continuing growth in use of course management system

Assist faculty with design, construction, and assessment of web-enhanced, hybrid (blended), online courses and programs

Design team environment

Exploration of emerging technologies

Support for students using web-based learning tools

AIS New Position

Priority 2 -- Computing

HelpDesk

(TOP 4A)

Priority in AIS staffing plan for past 5 years

HelpDesk

frontline technical

support

Provide technical assistance to computer and network system users; answer questions, troubleshoot and resolve problems

Support for students, faculty, and staff provided in person, by phone, and remotely

Assist

with technical support planning, policy and procedure

development, documentation

AIS New Positions

Priority 3 – tie between two positions

in AIS’ plan

Archives/Records Management Specialist

(anticipated to be AP4)

Ranked as 2

nd

or 3

rd

priority in last 5 years staffing plan

Support required for NMU records retention & destruction, both print and electronic (350-400 cubic feet of print material annually using 350 state approved retention schedules)

Assist with NMU institutional repository

Reinstate the Post-MLS Fellow position

– recommended by EPC previously but lost in last round of budget reductions

Conclusion

Staff positions are building blocks to sustain and enhance the most appropriate, productive, and effective AIS services (i.e. programs)

Also ongoing:

Rolling 2-year fiscal plan for Library acquisitions that is consistent with the Library’s 5-year strategic plan

Active learning workshops, high-tech interactive classroom

Connection to JXJ, including plans to relocate Archives onto the LRC 3

rd

floor and create additional classroom space near technology support

Analysis of Library’s Holocaust collection (strengths, directions)

Development of student technology support, similar to CITE for faculty

Development of classroom standards (instructor stations, technology)

Increased involvement with embedded librarianship; assessment of learning when using different delivery methods (F2F, hybrid, embedded)

Investigation of providing

HelpDesk

and basic Archives support at the Library’s Public Services desk to expand coverage without increased overhead