Preparing and supporting volunteers for success Agenda Why What When How Training is any way you help your volunteers develop the attitudes knowledge and skills they need to complete their volunteer tasks ID: 439696
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Slide1
Designing Volunteer Training
Preparing and supporting volunteers for successSlide2
Agenda
Why?
What?
When?How?Slide3Slide4Slide5Slide6Slide7
“Training” is any way you help your volunteers develop the attitudes, knowledge and skills they need to complete their volunteer tasks.Slide8
However you train your volunteers, be thoughtful, deliberate and consistent.Slide9
Why Train Volunteers?Slide10
Read the comment. Come up with TWO possible
reponses
.Slide11
Helpful Handout:
You should train your volunteers because…
it adds
credibility to the program for funders, parents, clients, etc.
it gives them the tools to do their job effectivelySlide12
What needs to be in the training? How long should it be? What kind of snacks should we provide? Slide13
What needs to be in the training?
First, determine the volunteer ROLE
(What is the title on their job description?)Slide14
Role: Preschool Classroom Assistant
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Helpful Handout:
What are some possible volunteer roles?
Classroom assistantSlide16
What needs to be in the training?
First, determine the volunteer role
Next, generate a list of
tasks for that role
Assist in a preschool classroom
Enable the children to reach their full potential as human beingsSlide17
“
But what do
they DO?”
Here lies RobSlide18Slide19
Choose a role, then list all of the possible tasks.Slide20Slide21
What
attitudes
,
knowledge, and
skills
do volunteers need in order to complete those tasks?
Task: Help kids wash their hands before snack time
Attitudes
– like preschoolers, have patience, realize that kids are at different developmental levels, understand that everything isn’t a learning opportunity
Knowledge
– Basic understanding of what a 3, 4, 5 year old can do. For risk management, we must leave the bathroom door open if I am in there with the kids.
Skills
–
Guide the kids through the hand-washing procedure.
Be able to occupy 11 kids in line while one is washing hands.
Be able to herd 11 kids out of the bathroom when one suddenly needs to use the toilet.Slide22
Pick a task. List the attitudes, knowledge and skills a volunteer would need to complete that task successfully.
Pick
another
task. List the attitudes, knowledge and skills a volunteer would need to complete that task successfully.Slide23
When
do they need to have the attitudes, knowledge and skills
Before they sign up to volunteer
Before their serviceAt the beginning of their service
During their service
At the end of their serviceSlide24
Helpful Handout:
How can they gain the attitudes, knowledge, and skills they need…
live pre-service training
on-the-job trainingSlide25
Great Activities
Pick an attitude, piece of knowledge, or a skill and come up with an activity for developing it.Slide26
Assessment
Level one – volunteer satisfaction
Level two – volunteer learning
Level three – volunteer application of skills learnedLevel four – student improvementSlide27
Create a training plan Slide28
Plan
Why do we need volunteers?
Volunteer roles
Volunteer tasksTimeline of training needsDelivery format
Activities
AssessmentSlide29
Training Resources
In-house
You
Teachers / Other staffOut-house
Training classes
Online classes
Videos
Print materialsSlide30
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