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It’s Time for a Redesign… It’s Time for a Redesign…

It’s Time for a Redesign… - PowerPoint Presentation

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Uploaded On 2017-05-10

It’s Time for a Redesign… - PPT Presentation

Now What By Adriana Puckett Sr Web Developer Central Rappahannock Regional Library LibraryPointorg Redesigned Dec 2014 T ook about 8 months overall 4 months steady Upgraded to Drupal 7 ID: 546618

tinyurl http feedback redesign http tinyurl redesign feedback increase launch design sessions users sept responsive staff website months testing 2014 user content

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Slide1

It’s Time for a Redesign…Now What??

By Adriana Puckett

Sr. Web Developer

Central Rappahannock Regional LibrarySlide2

LibraryPoint.org

Redesigned Dec. 2014

T

ook about 8 months overall, 4 months steady

Upgraded to Drupal 7

Responsive design

Sept. 2015 compared to Sept. 2014:

41% increase users

26% increase in sessions

23% decrease in bounce rate

57% increase in mobile sessionsSlide3

The Sphinx and the Great Pyramid of

Giza” by Ian Robertson,

http://

tinyurl.com/pmn68g5

, CC BY

Move from this….Slide4

Image by Dave Gray,

http://

tinyurl.com/psrpn9w

, CC BY

To this!Slide5

Think Iteratively

No more “BIG” redesigns IF....

….a solid design and framework is in place already (e.g. a content management system with design, content, and code separated).

…and your website is responsive, working on all devices.

Why? Less jarring to users, better change experience overall.

See Jakob Nielsen and Aaron Schmidt for more on iterative redesign.

“Before you throw out the old and bring in the new, make sure you have solid evidence that doing so is necessary to achieve user-centered goals….Customers are extremely task-oriented and care much more about a usable website than a pretty one.”

-

Hoa

Loranger

“Radical Redesign or Incremental Change”

http://www.nngroup.com/articles/radical-incremental-redesign

/Slide6

Prioritize Your Changes

“Prioritize User Story” by

Hatoriz

Kwansiripat

,

http://

tinyurl.com/nzavh6w

, CC BYSlide7

Improving the process

Maybe: Consider pros and cons of gathering feedback from general staff going into the redesign.

Definitely: Include key decision-makers early on. No surprises!

Create lo-fi wireframes on paper, digital sketches, or software like

Balsamiq

.

Use a test server to build out changes, demo, and get feedback. Slide8

Ready to Launch?

“Launch” by Don McCullough,

http://

tinyurl.com/p9a7o2s

, CC BYSlide9

Consider…

Decide on your MVP – Minimally Viable Product. What can’t you live without?

Form a Beta Testing team of people from different departments and skill sets. Create a task list and ask for feedback.

Address necessary changes and then soft launch.

Assess feedback from staff and public and fix high-priority issues.

Publicize the launch with pride!Conduct usability testing and watch analytics. Slide10

Back to the Beginning!

Dirk Jan-

Traan

,

http

://

tinyurl.com/ptwcx7x

, CC BY