Damon Leonhard Senior Data Analyst City of Dublin Ohio GIS Conference Hyatt Regency Columbus September 24 26 2018 Columbus Ohio Project Improvement A waste of time Sometimes Always ID: 729965
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Process Improvement:Is It Always Worth It?
Damon LeonhardSenior Data AnalystCity of Dublin
Ohio GIS Conference
Hyatt Regency Columbus
September 24 – 26, 2018
Columbus, OhioSlide2
Project ImprovementA waste of time?Sometimes? Always?How will we decide?What is process improvement?How much improvement is enough?Significant time or money savedWhen is process improvement not necessary?
What’s the bottom line?Slide3
LeanContinuous improvementProvide value to the customer by reducing wasteDefectsOverproduction
WaitingNon-utilized talentTransportationInventoryMotionExtra processingSlide4
Six SigmaData-driven approach to eliminate defects in a processStrives to eliminate variabilitySlide5
ASQ Black BeltCertification involving six sigma principlesSlide6
KaizenJapanese word for improvementContinuous improvement involving all levels of employees5S focuses on organization, cleanliness
, standardizationSlide7
How Much Improvement Is Enough?Time invested vs. returnSlide8
How Do We Measure Process Improvement?Is there a magic number?Is this realistic?Consider the scale of the projectSlide9
The Project CharterThis is how we estimate the outcome, among other thingsSlide10
When Is It Not Necessary?Too many choices each time the process occursUse process mapping to figure this outMultiple quality checks are necessaryThe process doesn’t take much time nowYou actually enjoy the processSlide11
Process Improvement Gone Right in DublinData Driven PagesSlide12
Process Improvement Gone Right in DublinCityworks mobilizationStreets & Utilities Sewer Care, ChipperParksAnnual InspectionsAsset InspectionsAsset Analytics
FacilitiesReduced use of paperSlide13
Process Improvement Gone Right in DublinScriptingFacilityID simple script (calculate next value)FacilityID automation (generate from null and remove duplicates)Reconcile and PostSlide14
The Bottom LineIf you like doing it manually, go aheadIf you think automation or process improvement might help, try itIf it’s not working out, take a breakIf you need help, ask a friendProcess improvement can be a tremendous benefitAutomation that doesn’t need to be tweaked
Estimate time or cost savings up frontDon’t try to improve every project!Slide15
Thanks! Questions?Damon LeonhardSenior Data AnalystCity of Dublin
614-410-4418dleonhard@dublin.oh.us