IT Management and Modernization - PowerPoint Presentation

1. IT Management and Modernization (IT M&M) Community of Interest (COI)December Meeting12/12/17

2. Opening RemarksIT M&M project status (e.g. FITARA, TBM)Small Agency project wrap-up ACT-IAC IT M&M UpdatesWrap-Up2Agenda

3. In Progress:Assist smaller, independent agencies with IT M&M–(completed)Expand FITARA implementation guidance–(initiated, target completion Q1 ’18)Technology Business Management (TBM) Playbook– (initiating, targeting completion Q1 ‘18)Planning:Total Cost of Ownership (TCO) Model for Legacy Modernization Incremental Modernization through Harvesting Legacy SystemsModernization Best Practices & Case Studies3IT M&M Charter Project Summary

4. 4Assist smaller, independent agencies with IT M&M – Project SummaryMany smaller Federal Government Agencies (outside the 24 CFO Act) struggle to provide state-of-the-art IT services to support mission and business delivery for their organizationsIT staffs tend to be small & challenged in attracting skilled and experienced talent Budget constraints pose challenge to upgrade or modernize IT systems, aging systems and infrastructure that are not meeting mission needsRelated COIs: Financial Services, Info Sharing, and Shared ServicesPropose ways small agencies can leverage management approaches and shared service models for IT infrastructure and standard applications, such as e-mail or financial management, rather than having to provide such services on their ownKirit Amin, CIO U.S. International Trade CommissionBackgroundProject GoalGov Sponsor

5. 5Small Agency IT M&M Project –List of Small Agencies ParticipationSmall Agencies:Consumer Financial Protection Bureau (CFPB)Nuclear Regulatory Commission (NRC)Small Business Administration (SBA)U.S. International Trade Commission (USITC) Securities Exchange Commission (SEC)Pension Benefit Guaranty Corporation (PBGC)

6. 6Small Agency IT M&M ProjectCore IT Service Categories and Services

7. Recommendation #1: The Administration should consider establishing a Small Agency Shared Services Task Force (SASSTF) to identify and address the unique needs of small agencies, working in conjunction with the USSM at GSA and the Shared Services Policy Officer (SSPO) in OMB, and with input from the SSGB. Outputs from this task force may include actionable tasks aimed at establishing a strategic framework and organizational structure for establishing small agency shared services. Enablers for small agency shared services go beyond simply acquisition vehicles and might include playbooks, business case templates, governance models, information on funding models, etc.Recommendation #2: The Small Agency Council (SAC) should reinvigorate a small agency CIO working group or committee under the Small Agency CIO Council (SACC) to focus on small agency IT modernization issues, including shared services and acquisition vehicles. Independent of efforts to improve the acquisition of information technology services for small agencies, establishment of shared services will require cooperation among customer small agencies, for example, by following a model similar to the Managing Partner model used for the interagency lines of business that are already established and operating in numerous agencies. Additionally, the committee should work with the SAAC Special Pricing Initiative (SAAC-SPI) to further the pooled acquisition of common business IT requirements from the small agencies.Small Agency Playbook Strategic Recommendations

8. Recommendation #3: GSA’s National Account Manager (NAM) and all other agency assisted acquisition offices should hold a forum for small agency CIOs, procurement executives and business/ mission owners, and industry to assess how GSA—and other government agency acquisition organizations—and the private sector could provide better acquisition/sourcing support directly for small agencies.Recommendation #4: The SAC, potentially with the assistance of GSA and other acquisition organizations, should consider undertaking a requirements-gathering effort to understand small agency needs along with the potential benefits of modifying existing contract vehicles to address the needs of small agencies.Recommendation #5: GSA’s NAM should consider establishing performance metrics that reflect the value that FAS can provide to all agencies, both small and large (unlike Federal dollars spent on GSA contracts), while not unintentionally directing most of the acquisition organization’s efforts toward support for large agencies.Small Agency CIO Council (SAAC) Special Pricing Initiative (SPI) – https://sac.gov/committees/cio/spi.htm GSA National Account Manager (NAM) – https://www.gsa.gov/node/84883Small Agency Playbook Strategic Recommendations

9. Small Agency IT Modernization Roundtable9Roadtable ParticipationKirit Amin, ITCJohn Moses, NRCDan Jacobs, GSAJeff Donahue, PBGCJuliet Felent, Overseas Investment CorpBrendon Johnson, DOIBill Zielinski, GSALionel Cares, ATF

10. 10Small Agency IT M&M ProjectKey Takeaways / Recommendations from Roundtable (1/2)Why Small Agency IT Modernization challenges are not addressed? Lack of business standardsRequirements from the small agencies have to be taken and standardized and normalized - similar to a larger by product Continuous Diagnostics and Mitigation (CDM) which was a successful initiativeShared Services Need to solve some of the challenges that small agencies are facing when it comes to data center hosting or leveraging some of the core IT servicesSmall agencies like OPIC, NRC are moving to cloud for their data storage, emails and platform as a service (PaaS) needsConsider leveraging shared services such as payroll, financial and learning management systems. Shared Services are available from DOI to help small agencies with their unique requirements but may need to be better leveraged (e.g. DOI, IBC currently provides shared services such as payroll, financial to 17-30 small agencies, etc..)Use of some open source solutions from GSA available at 18f.gov, USDS.gov, code.gov

11. 11Small Agency IT M&M ProjectKey Takeaways / Recommendations from Roundtable (2/2)M3 and Federal Integrated Business Framework (FIBF) Initiatives from United Shared Services Model (USSM) that can help old systems normalize through standardization and normalization of common business needs across agenciesEnterprise as a Service and Everything as a Service There are hundreds of federal organizations and have over 200 instances of emails - potentially could leveraged as a standard Enterprise Service on same cloudSame approach can be taken for IDAM (Identity and Access Management) / ICAM ( Identity, Credentials, and Access Management), Trusted Internet Connections (TIC), Business Productivity Suites, Web Content Delivery, Data Storage, Security (CDM). All of these can be provided as a serviceWhat we can do today is standardize and normalize business needsOngoing Small Agency Follow-on Governance Task Force (e.g. GSA, CIO Council, etc..)Panels liked the idea of Small Agency Task ForceRecommend discussions with CIOs and Procurement beginning of the fiscal year for advanced acquisition planningFocus on decision making process and improve on providing better requirements to industry

12. Assist the GSA NAM and FAS with the Shared Services Expo.Polling/interviewing small agencies for common business requirements that can be bundled for leveraging shared acquisition resources. DOI is also interested in this and would like to partner with GSA.12Small Agency IT Modernization Next Steps Next Steps

13. Cloud COI Activities integration into IT M&M COI“FITARA Guidance” agency interviews, ACT-IAC FITARA Maturity Model update“TBM” project plan and scope confirmation“Modernizing Government Technology” (MGT) next steps & integration into IT M&M projects13IT M&M Updates and Wrap-upNext monthly meeting scheduled for mid-January at GSA speaker – confirming Beth Angerman, Executive Director, USSM GSAMeeting CadenceNext Steps