Essential Teaming Skills - PowerPoint Presentation

Essential Teaming Skills
Essential Teaming Skills

Essential Teaming Skills - Description

Presented by University of Southern Indiana Extended Service Sue Ellspermann PhD So you want to get good results Quality Results Content people perspectives data facts Process a method of working together ID: 510283 Download Presentation


team meeting process pillar meeting team pillar process hours options htc plan action agenda consensus debrief tools review late

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Essential Teaming Skills

Presented by University of Southern Indiana Extended Service

Sue Ellspermann, PhDSlide2

So, you want to get good results?

Quality Results =

Content (people, perspectives, data, facts)

Process (a method of working together)

Process skills (know how to use the method)

Teaming skills (know how to work together)Slide3

Roles in well run Meetings







Manages the process of the meeting

Engaged in the content and outcomes of the meetingSlide4

HTC Roles in Meetings: Phase 1

Site Coach


Pillar Team Leader

Community Coordinator

Pillar Team Members



Thinking skills Exercise

Many communities will want to develop a “tagline” to go with their HTC effort.

You have 5 minutes to develop one.

A tagline is a “branding slogan” that describes your product, service or initiative. Typically a short phrase or sentence.

Ex. Nike’s “Just do it!”

Lay’s “No one can eat just one.”Slide6

Tagline exercise debrief

How many options did you create?

How many team members participated?

Who led the meeting?

What was your process?

Did you get a good option?

Do you have consensus around it?How good was your process?Slide7

PSA 590 Winter 2008Week 4

Exercise 1: What do you see?Slide8

Draw this symbolSlide9

PSA 590 Winter 2008Week 4

Killer PhrasesSlide10

Divergent thinking

Generating options without prematurely judging.

Do not


others’ ideas and options.

Focus on quantity, not quality.

Build on others’ points of view and ideas.Push for novel and unusual thoughts, ideas and challenges.Slide11


Selecting the best option(s) to move forward.

Consider criteria for choosing (what’s important).

Refine potentially good options into stronger, more polished options.

In a team, strive for consensus.Slide12

PSA 590 Winter 2009Week 4

Process SkillsSlide13


Consensus is general agreement of the team on an option.

This does not mean all like the option equally, but all have agreed “they can live with it”.

Identify those options which the team feels are most promising.

Discuss these for looking for common ground.

Speak up for promising options.

Listen for understanding as team members share their concerns.Try to bridge differences.Once the decision is made, all will agree to support its implementation.Slide14

TAGline exercise 2

Diverge possible taglines (3 minutes).

Converge on those which are most promising.

(2 minutes).

Reach consensus on the best tagline (1 min).Slide15

Effective meeting model




Agenda development

This is the planning step.

Typically developed by the facilitator and “owner” (site coach and pillar team leader).

Consider what the objectives of the meeting are.



to be completed prior to the meeting.Build a behavioral agenda with time and process expectations.End all agendas with a debrief and action plan.Slide17

Example: behavioral agenda Excerpt

6:30 p.m. Welcome and purpose of the meeting (Pillar Team Leader)

Review the agenda (Site coach)

6:40 p.m. Review possible assessment tools available through HTC (Site coach)


7:00 p.m. Diverge additional methods and data available to assess

7:30 p.m. Converge on assessment tools to pursue

8:00 p.m. Develop action plan to refine the tools8:25 p.m. Debrief and next meeting time/date.8:30 p.m. AdjournSlide18

Exercise: your first HTC steering committee meeting

Diverge objectives of the meeting.



that needs to be completed prior to the meeting.

Develop an behavioral agenda.

Be realistic with times.You can always end early.People don’t appreciate being held late. Slide19

Meeting management

In facilitated meetings, the facilitator manages the meeting allowing the “owner” to focus on the content of the meeting.

If there is no facilitator, it is typically the owner’s responsibility to manage the meeting.

Notes are important to capture decisions and action steps. Other items are optional.

A flipchart is helpful to capture divergence and convergence, as well as the action plan. It also demonstrates that all points of view and ideas are valued.

Dotting is a useful method to quickly converge and helpful in reaching consensus.

Frequently reference the agenda to keep team members on task.Before changing the agenda, ask permission of the group

to do so.Debrief at the end of all meetings to allow for continuous improvement.Slide20

Action Plan




By When

A specific action beginning

with a verb.

Explain how the action will

be accomplished.


be someone(s) in the room.


specific date by which the step will be done.


Refine the survey.


additional questions to be added.

Review revised questions with BSU.




Debrief questions

“What are we saying and doing that is helping us

make progress?”

“What are we saying and doing that is hindering

our progress?”

“What are we learning about our pillar,

the team and the HTC process?”Slide22

Phase I Meeting sequence for Ferdinand



Meeting Description

Length of meeting



HTC and plan Kick-off Retreat – Steering Committee2 hoursLate Feb/Early March

Kick-off Retreat2 hoursEarly MarchReview purpose of HTC pillar team, review and select assessment tools – Pillar Teams

2 hours eachLate MarchRefine assessment tools – Pillar Teams2 hours each

Late AprilReview results of assessment

tools – Pillar Teams2 hours

MayIdentify Key Findings and Key Opportunities – Pillar Teams

2 hours

Late May/

Early June

Update on Pillar


and plan

the Opportunity Retreat – Steering Committee

2 hours




2 hours




w community feedback and develop consensus on opportunities for report – Steering Committee

2 hoursSlide23

Training opportunities

USI at Innovation Pointe (Evansville)

Simplex: Solving Complex Problems Workshop

Feb 3-4 or Feb 3, 10, 17, and 24 (half days)

USI at Innovation Pointe (Evansville)

Simplex Facilitator Training

Summer 2009 (date to be announced) Contact: Gene Recker grecker@usi.eduSlide24


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