Blackboard 201 Communication Workshop - PowerPoint Presentation

Blackboard 201 Communication WorkshopBarbara Cooper. OCC Faculty Online Coordinator

Distance Education Guidelines pg. 10

409. Distance Education and Education Technology. (a) The Chancellor shall convene a distance education and education technology advisorycommittee to advise the Chancellor’s Office on the vision, policy, and planning in support ofdistance education and education technology. The advisory committee will take issues to and work in collaboration with the Technology and Telecommunications Advisory Committee and System Advisory Committee on Curriculum in formulating recommendations to the Chancellor. The advisory group has as its primary goal improvement in student access and success through utilization of instructional technology in the classroom and through hybrid courses and distance education programs provided by the California Community Colleges. The distance educationand education technology advisory committee will identify best practices in the development andevaluation of distance education and other instructional offerings utilizing instructionaltechnology, and recommend guidelines and regulatory changes. PROCEDURES AND STANDING ORDERS OF THE BOARD OF GOVERNORS September 2013 ————— Board of Governors California Community Colleges Sacramento, California

Regular and effective contact Any portion of a course conducted through distance education includes regular effective contact between instructor and students, through group or individual meetings, orientation and review sessions, supplemental seminar or study sessions, field trips, library workshops, telephone contact, correspondence, voice mail, e-mail, or other activities. Regular effective contact is an academic and professional matter pursuant to sections (55204 Chancellor’s Office, California Community Colleges) All DE courses at OCC, whether hybrid or fully online, will include regular effective contact as described below: Policy establishing expectations of frequency and timeliness of instructor-initiated contact and instructor feedback will be posted in the syllabus and/or other course documents that are made available for students when the course officially opens each semester. Initiated interaction : Instructors will regularly initiate interaction with students to determine that they are accessing and comprehending course material and that they are participating regularly in the course.Frequency: DE Courses are considered the “virtual equivalent” to face to face courses. Therefore, the frequency of the contact will be at least the same as would be established in a regular, face to face course. . OCC Distance Education Guidelines

Type of Contact: Regarding the type of contact that will exist in all OCC DE courses, instructors will, at a minimum, use the following resources to initiate contact with students: Threaded discussion forums with student to student and instructor to student interactions. Weekly announcements in the Course Management System. Timely feedback, the syllabus and course information should clearly indicate reasonable instructor response time for key events and interactions. This includes instructor availability, including e-mail response time, degree of participation in discussions, and availability via other media (phone, in-person if applicable. (Example: If an instructor adopts a policy, that information should be clearly stated in the course.) Other forms of communication can include: group or individual meetings, orientation and review sessions, supplemental seminar or study sessions, field trips, library workshops, telephone contact, correspondence, voice mail, e-mail, or other activities and/or CCC Confer, video conference, pod cast, or other synchronous technologies may also be included. OCC Distance Education Guidelines

Why is this important In the ACCJC report, OCC was given a warning regarding REGULAR AND EFFECTIVE COMMUNICATION in online courses While there was some classes showed evidence of effective communication, there was no evidence of consistency GOAL: Provide training how to use BBL tools to meet guidelines and enhance communication with students

REGULAR effective communication Regular is comparable to the frequency of F2F classes

Acceptable Methods of Effective Communication AnnouncementsBulletin BoardsChat rooms Discussion Boards Wikis Blogs Journals EmailMessagingFAQsScheduled F2F meetingsTelephoneVoice MailCorrespondenceVideo conferencesAssessments/AssignmentsOnsiteOnlineOrientationsOnsiteOnlineField tripsStudy sessionsRubricSyllabusLibrary orientations Surveys

Communication Tools in BBL AnnouncementsDiscussion BoardSyllabus Contracts Performance evalulations Inline grading AssessmentsAssignmentsDiscussionsRubricsEmailMessagesRetention Center

Adding Course Tools in BBL

Blackboard Tools Tracked Non - tracked Messages Inline grading Assessments AssignmentsDiscussionsSyllabusRetention CenterDiscussionsRubric gradesAnnouncementEmailRegularGradebook Announcement/Emails Publisher chats Video conferences F2F meetings

Announcements Welcome messageRegular messagesCan also be sent as email Announcements archive in BBL

Mail (Email) Welcome messageCan email through GradebookNot tracked in BBLWill go to students Gmail address Student does not need to go into class

Documents SyllabusEstablish policies Technical training Browser check Help Desk Blackboard tutorials Contact informationInclude office hoursResponsibilitiesInstructorStudentContractCommunication- frequency, response timesSyllabus QuizFAQsEarly contact - Class Welcome1st contactMaking class availableClass schedule details Blackboard Tutorials

Course Tools - Rubrics

Provides guidelines for students Instructor expectationsPoints associatedProvides consistent grading for instructorMake sure that rubric is visible to the student for it to be effective

Inline Grading & Instructor comments

Inline Grading Tools Editing tools Archived in BBL

Instructor Feedback Instructor comments

Retention Center

Maintaining Communication not Tracked by BBL Outlook folderMaintain dates in Syllabus Announcements Contract Messages Calendar

Open Discussion What other tools are you using?What other tools do you need additional training?Comments