Wednesday February 18 2015 For audio call 18772671577 and enter code 994 746 503 We Did It Acknowledgement amp wrap up HHS Melissa Stafford Jones Regional Director CMS David Sayen Regional Administrator ID: 372817
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Slide1
Joint Cover AZ Coalition CallWednesday February 18, 2015Slide2
For audio call 1-877-267-1577 and enter code 994 746 503
We Did It!Slide3
Acknowledgement & wrap upHHS: Melissa Stafford Jones, Regional DirectorCMS: David Sayen, Regional Administrator
Steering Committee: Kim Van Pelt, SLHICentral Coalition: Cheri Tomlinson, MIHS
Southern Coalition: Michal Goforth, PCAP
Western Coalition: Amanda Aguirre, RCBH & Marie Chavoya, Cenpatico
Northern Coalition: Byron Lewis, North Country HealthCareRyan White: Rose Conner, Maricopa County Ryan White Part A ProgramYoung Adults: Diane Brown, PRIG
AgendaSlide4
CMS Updates – Kaihe Akahane and Jon Langmead
Enrollment update In line SEP
Helping consumers prepare for tax season
Exemptions
Healthcare.gov exemption toolTax assistance: Andrea Chiasson, United Way of Southern Arizona
AgendaSlide5
Kim Van Pelt, SLHI
St. Luke’s Health InitiativesSlide6
Cover Arizona OE 2 Highlights
110 enrollment events held statewide
Approximately 6,000 appointments scheduled in the Get Covered Connector
346 Calls to 211, and 192 Connector Appointments Scheduled
60,000 visits to the Cover Arizona Website, including 23,000 unique visitorsSlide7
Cover Arizona OE 2 Highlights
Paid and earned media still being summarized
Earned media included op-eds in Phoenix, Tucson, Flagstaff and Yuma areas at the beginning and end of OE 2
Paid media included $20 K buy to highlight extended hours at the end of OE 2 and a $30K buy to highlight enrollment eventsSlide8
Cheri Tomlinson, MIHS
Central Arizona Coalition EventsSlide9
Event Summary
37+
enrollment events were held by members of the Central Arizona coalition.
Highlights include:
On
January 24
th
the
Central Region collaborated to hold enrollment events at Atkinson Middle School in Maryvale.
Member
of the Southern Arizona coalition also collaborated on this event
.
Nearly 6,000 calls were made to those who had previously expressed interest in getting covered though Enroll
America.
Fliers were also disseminated to families in the Cartwright School District, with more than 300 commit cards being returned to Enroll
America.Those
who could not attend the January 24th events were scheduled for other appointments using the Connector. Fliers were also disseminated to families in the Cartwright School District, with more than 300 commit cards being returned to Enroll America.Slide10
E Event Summary, Continued
347
consumers signed up for the event.
237
consumers showed up at the event, including
walk-ins
.
66
people enrolled at the event itself, and 81 others scheduled follow up appointments. Over half of those attending were Spanish speakers.
Radio
was the source of information for nearly half of those attending
.
Paid and earned media contributed to the success of the event,
including:
Mary
Rabago, La Nueva, Campesina, Univision, Telemundo, and CBS.Slide11
E Event Summary Continued
Partners contributing to the success of the event included:
Arizona Alliance of Community Health Centers,
Enroll America,
Asian Pacific Community in Action,
Cognosante
,
Concilio
,
Empowerment Systems,
Helping Families in Need,
Keogh Health Connection,
Golden Gate,
Wesley Community Health Center,
People of Color Network,
MIHS, Phoenix Day, St. Luke’s Health Initiatives, PCAP, El Rio Community Health Center, South Phoenix Health Start, and the Women’s Health Coalition.Slide12
E Event Summary Continued
On January 24
th
, Refugee Enrollment Event at Maricopa Integrated Health System
37 enrolled in 4 hours
24 Marketplace
13 AHCCCSSlide13
E Event Summary, Continued
February
7
th
at Cartwright Training Center in Maryvale.
38
people enrolled in coverage, and 16 follow up appointments were
made.
Collaborators included
Enroll
America,
Arizona
Alliance of Community Health Centers,
Valley
Interfaith Project,
Wesley Community Health Center, Phoenix Day, Helping Families in Need, St. Luke’s Health Initiatives Empowerment SystemsChannel 3 and Fox news were on site, helping draw consumers.Slide14
E Event Summary, Continued
February 14
th
at Desert Mission Food Bank -- “Love to Wait Until the Last Minute?”
It was sponsored by Kids Health Link
49 people scheduled online appointments through the Get Covered Connector in advance of the event. 52 people were enrolled in coverage. Slide15
Early Lessons Learned in OE2
Grassroots efforts work
Cover Arizona Coalition matters
Learn from each other
Focus on data
Diversity is important
Focus on Targeted Efforts is Key
Explore Health
I
nsurance Literacy Further
Success with
Get Covered
Connector
Focus on key messages
More analysis to come!
Slide16
Michal Goforth: PCAP
Southern Arizona Coalition EventsSlide17
Lessons Learned in OE2
Event Highlights – Southern AZ
- Over 150 combined outreach events in Pima County
- Focus on key enrollment events - January/February
Beyond
Partnering with schools:
Tucson Unified School District
Sunnyside Unified School District
Community Colleges – You will hear from Diane Brown
End of OE2 weekend of enrollment
Slide18
Lessons Learned in OE2
Overall
OE2 Lessons Learned
Challenges
Helping people understand that AHCCCS is health ins.
Still more work to do on health insurance literacy - consumers are open to hear the message
Opportunities
Learning/borrowing new flow for enrollment events from our partners to the North
Continue trying new strategies – coasters in restaurants and bars, target those we have
not yet
reached – we are getting better at this
Success Stories
Use of the Get Covered Connector
Amazing diverse partner organizations - everyone pitched in to help – Pima County ACA Workgroup coordination continues
Help from our Enroll America partners in massive outreach and call back efforts
Schools using automated calls to all parents and staff announcing the enrollment events at their children’s schoolsSlide19
Lessons Learned in OE2
Other
Recognizing our Business Community for investing in Southern Az. Cares ad campaign to get the word out – over 2000 calls generated
Continue support and communication through Cover AZ
- Closing with One of many success stories – “Find Champions”
I’ll share a story with you – you never know who
may be uninsured - we have so many opportunities to
create
healthier communitiesSlide20
Amada Aguirre, RCBHMaria Chavoya,
Cenpatico
Western Arizona Coalition EventsSlide21
Lessons Learned in OE2
CAC Training
19 – Regional Center for Border Health, Inc.
5 – Kingman Regional Medical Center
10 – Indian Health ServicesSlide22
Lessons Learned in OE2
Event HighlightsTV-Community Happenings
Newspaper & Radio
Events in Yuma, Somerton, San Luis and ParkerAgencies:
San Luis Walk-In Clinic, Inc.La Paz Regional Hospital
Parker Indian Health Center Slide23
Lessons Learned in OE2
A total of 782 applicants approvedMarketplace Enrollment- 61 Days
160 Applications = 312 individuals
Plus 34 pending470 HEA Plus IndividualsSlide24
Lessons Learned in OE2
Background: client looked for options on her own, and was looking at a $9,000 deductible
Condition: needing knee surgery
40 years old adult (female, Hispanic)
San Luis, ArizonaSuccess Stories
Silver Plan, Monthly Premium $125.98
Deductible $75.00Primary Care and Specialist $0Medication $5Slide25
Lessons Learned in OE2
Background
: first time applying, less than 5 years of residency
Condition
: needs brain surgery, and rehab30 years old adult (male, Hispanic)
San Luis, Arizona
Success StoriesSilver Plan, Monthly Premium $35.35
Deductible $75.00
Primary Care and Specialist $0
Medication $5Slide26
Lessons Learned in OE2
Marketplace
Health Plans
160 Applications
Overall OE2 Lessons Learned
89% Silver
8% Bronze
2% Platinum
1% GoldSlide27
Thank you!
Amanda Aguirre, President & CEO
Regional Center for Border Health, Inc.
and
Western Coalition Co-chair
amanda@rcfbh.org
Slide28
Byron Lewis, North Country HealthCare
Northern Arizona Coalition EventsSlide29
Rose Conner, Maricopa County
Ryan White Part A ProgramSlide30
Lessons Learned in OE2
Enrollment events were targeted to populations that needed special assistance such as refugees and Latinos, and individuals recently released from Jail.
Overall OE2 Lessons Learned
Clients need health literacy in order to understand benefits and remain enrolled in health insurance
Many clients enrolled in FFM plans in 2013 transitioned to Medicaid in 2014.
Success Stories
Collaboration between Ryan White grantees and providers statewide resulted in over 95% of all eligible Ryan White clients completing screening during OE2.
Collaboration between Maricopa County Adult Probation, Enroll America and assister agencies has resulted in many probationers enrolling in health insurance for the first time.
Health Literacy classes have received excellent evaluations from clients, many who have expressed that the information provided will definitely help them utilize their health benefits and remain in care.
Preparing for Next Year
All Ryan White FFM clients are being contacted to educate them on the need to file taxes and provide them resources to assist in tax preparation
Health Literacy efforts will continue and will emphasize prevention services as well as basic health insurance literacy.Slide31
Lessons Learned in OE2Slide32
Diane Brown, PRIG
Young Adults Slide33Slide34
Young Adults Subgroup
Phase 2 Priorities & Update
Phase 2 Lessons Learned
Next StepsSlide35
Young Adults Subgroup Phase 2 Priorities & Update
Follow-up; follow-up; follow-up with contacts
Round two on campuses (inc. trade school outreach): mid-Jan.-mid-Feb.
Health & Wellness Fairs; Coffee Shop & Bar Outreach; First Friday & Other EventsSlide36
Young Adults SubgroupPhase 2 Lessons Learned:
Quick, Basic Info Near DeadlineSlide37
Young Adults Subgroup Phase 2 Lessons Learned:
Enrollment w/in 48 hours of ContactSlide38
Young Adults Subgroup
Phase 2 Lessons Learned:Capture Info Throughout EnrollmentSlide39
Young Adults SubgroupNext Steps
Debrief
Continue outreach & enrollment in AHCCCS & Special Enrollment Period (SEP)
Work to institutionalize – Community College systems, coffee shops & bars, etc.Slide40
Young Adults Subgroup
Diane E. Brown, Arizona PIRG Education Fund
dbrown@arizonapirg.org
(602)318-2779 (c)Slide41
Enrollment
In line SEP Helping consumers prepare for tax season
Exemptions
Healthcare.gov exemption tool
CMS UpdatesSlide42
Enrollments in Federal Marketplace: Nov 15th – Feb 6th
Arizona: 180,113
Plan selections include total of those who have submitted an application and selected a plan ; Includes auto-reenrollments
Most Current Enrollment Snapshot
http://www.hhs.gov/healthcare/facts/factsheets/2015/02/open-enrollment-by-the-numbers.htmlSlide43
Blog: https://www.healthcare.gov/blog/open-enrollment-is-over/
Criteria for the SEP Currently are not enrolled in coverage through the FFM,
Have not been terminated from coverage purchased through the FFM during the 2015 Open Enrollment period, and Attest that they attempted to enroll during the annual Open Enrollment period but did not complete the process(referred to hereafter as being “in line”) by February 15, 2015 because they experienced a technical issue with HealthCare.gov that prevented them from completing enrollment by February 15 or an extensive call center wait on February 13, 14 or February 15.
Special Enrollment Period “In Line”Slide44
Timeframe started February 16, 2015 ends February 22, 2015
Effective date of enrollment March 1, 2015
Enrollment via
the call center Healthcare.gov
Special Enrollment Period “In Line”Slide45Slide46Slide47Slide48Slide49Slide50Slide51Slide52Slide53Slide54Slide55Slide56Slide57Slide58Slide59Slide60Slide61Slide62Slide63Slide64Slide65
Exemptions information website: https://marketplace.cms.gov/technical-assistance-resources/shared-responsibility-payment-and-exemptions.html
Exemptions slide presentation: https://
marketplace.cms.gov/technical-assistance-resources/exemption-from-shared-responsibility.pdf
Exemption applications:
https://marketplace.cms.gov/applications-and-forms/exemption-applications.html
Exemptions: ResourcesSlide66
Marketplace Technical Assistance Resources: https://
marketplace.cms.gov/technical-assistance-resources/tax-information.html FAQ on 1095A:
https
://marketplace.cms.gov/technical-assistance-resources/1095a-faqs.PDF
Health Coverage & Federal Taxes: http://www.hhs.gov/healthcare/facts/factsheets/2015/01/health-coverage-federal-income-taxes.html
Tax Tool:
www.healthcare.gov
Tax ResourcesSlide67
Exemptions: https://www.healthcare.gov/fees-exemptions/exemptions-from-the-fee/
Exemption filing chart: https://
marketplace.cms.gov/technical-assistance-resources/exemption-filing-chart.pdf
Taxes Resources Slide68
Health Care Law & Tax Return: http://www.irs.gov/Affordable-Care-Act/Individuals-and-Families/Health-Care-Law-and-Your-Tax-Return
IRS outreach cornerSlide69
VITA Sites: http://www.irs.gov/Individuals/Free-Tax-Return-Preparation-for-You-by-Volunteers
Sample penalty calculations: http://
www.irs.gov/Affordable-Care-Act/Individuals-and-Families/ACA-Individual-Shared-Responsibility-Provision-Calculating-the-Payment
Free File: http://www.irs.gov/uac/Free-File:-
Do-Your-Federal-Taxes-for-Free ACA Tax provisions:
http://
www.irs.gov/Affordable-Care-Act
IRS outreach cornerSlide70
Presented by: Andrea Chiassen, United Way of Tucson and Southern Arizona
Income tax resourcesSlide71
Wednesday March 18, 2015
from 10 – 11:30 am
Next Meeting