Department of Workforce Services Office of Child Care Child Care Provider Webinar February 12 2015 200 pm AGENDA 1 Provider Portal Demo 2 Provider Portal Questions 3 Elimination of Form 980Simplified Process ID: 670681
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Slide1
Child Care Subsidy Program Changes
Department of Workforce Services
Office of Child Care
Child Care Provider Webinar
February 12, 2015
2:00 p.m.Slide2
AGENDA
1. Provider Portal Demo
2. Provider Portal Questions
3. Elimination of Form 980-Simplified Process
4. Update on other changes
Upfront Child Care
Job Search Child Care
Payment to Provider
5
. QuestionsSlide3
Child Care Provider Portal
jobs.utah.gov/childcareSlide4
Child Care Simplification
As of April 1, providers will no longer complete a Form 980, Child Care Subsidy Worksheet.
DWS will obtain required information through other sources.Slide5
New Process for Providers:
Report your monthly rates to CAC by March 1, 2015.
Continue to negotiate rates with customers based on hours in your care. This has not changed!
Use the Child Care Provider Portal to look up case status information and communicate changes to DWS.Slide6
What if I have other rates than what I reported to
CareAboutChildcare
?
It’s OK! Continue
to set
and negotiate prices as you always have
!
This should not affect your business practices.Slide7
New Process for Parents:
Parents must
report
who their provider is during the child care application process.
When a parent selects a provider, the parent will
be asked:
how many hours care is needed during work and/or training hours.
The amount their provider is charging per child. If using
myCase
, they will see the rates reported to
CareAboutChildcare
(CAC) for each age group. Slide8
New Process for Parents (Con’t):
The parent may report their negotiated rates at application, review, or when reporting a
change but they are not required to do so.
If a lower rate is not reported, we will use the monthly rates in CAC
for the payment calculation comparison.Slide9
Reporting a change in providers:
A
parent may report a change in
providers
through
myCase
or by calling the Eligibility Service Center
.
Changes
reported through other sources must be
verified by the parent.
Changes will be made effective the following month.
Endangerment exception.Slide10
How will I know a parent has selected me as their provider?
Provider Portal-jobs.utah.gov/childcare
Go to the “Children In Care” Screen.
Check for a “pending” or “open” case status.
Provider changes reported through
myCase
will show up within 24 hours.
Provider changes reported by phone or in writing may take additional processing time before they will appear in the portal.
*A “pending” status is not a guarantee that the subsidy will be approved.Slide11
Payment Calculation
A 3-way comparison is done when calculating a payment.
1. The provider charge through CAC
or
lower charge reported.
2. Maximum State rates set.
3.
Participation rate based on how many hours care is needed for the household.
DWS pays the lowest of the 3 amounts. Slide12
Participation hours
Regardless
of which provider charge we
use in the comparison,
the
subsidy will
always
take into account the
number of
work/training
hours
that the
parent has a need for
child care
.
The parent is responsible to pay the difference between what we pay and what you charge.Slide13
What if I received a payment but I didn’t provide child care?
Report
this as quickly as possible
.
Select the “Child Has Never Been in Care” action in the DWS Child Care Provider Portal
.
If a payment was received, it will need to be returned to DWS.Slide14
Other Actions via the Provider Portal:
Report when
a child is no longer in care
.
Report a
credit
to be deducted from the next months’ payment amount.
Email
occ@utah.gov
to report an ongoing price reduction for a specific family.Slide15
Changing Your Rates
CareAboutChildcare.utah.gov
Changes are made effective the following month.Slide16
Conversion Process
The Form 980 is a required document and must be on file through
March
.
A partial 980 (listing rates through March) may be accepted for Feb-March Reviews and Applications.
Destroy any blank 980’s you have.
We will not use them as of April 1. Slide17
Conversion Process (Con’t.)
Rates
reported on
existing
Form 980’s will
act as the negotiated payment and be compared with the CAC provider
charge through the last month
recorded
on
each
Form 980. Slide18
What
are the other changes?Slide19
Upfront Child Care
Child Care Application must be complete.
Customer must appear eligible for child care.
Issue 1
st
month of child care based on customer statement.
Application date after 15
th
= 2 payments
30-day application process to verify for ongoing child care.
Effective January 1, 2015Slide20
Job Search Child Care
Must have been receiving Child Care assistance.
Working at least 32 hours per week.
Report job loss within 10 days.
Receive up to 2 months of child care to job search.
Receive help finding a job.
Effective: February 1, 2015Slide21
DWS Internal Simplification
We have made changes to simplify how workers process child care cases so that benefits can be issued faster and ensure accuracy. This may cause adjustments in some payments.
Effective: April 1, 2015Slide22
Best Practices
Customers meet with and select a provider before applying for child care assistance.
Encourage customers to complete
applications
,
reviews
, and
report changes online
at
jobs.utah.gov/
myCase
.
Use the Provider Portal-
jobs.utah.gov/childcare.
Request permission for
myCase
3
rd
party
access.Slide23
What’s Next?
Payment to Provider
Federal Regulation Changes
Family-friendly
Continuity of care
Continued enhancements to the Provider Portal
Household co-paymentSlide24
QUESTIONS?Slide25
RESOURCES
For parents:
jobs.utah.gov/
myCase
For providers:
jobs.utah.gov/childcare
CareAboutChildcare.utah.gov
Contact us: occ@utah.gov