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Child Care Subsidy Program Changes Child Care Subsidy Program Changes

Child Care Subsidy Program Changes - PowerPoint Presentation

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Child Care Subsidy Program Changes - PPT Presentation

Department of Workforce Services Office of Child Care Child Care Provider Webinar February 12 2015 200 pm AGENDA 1 Provider Portal Demo 2 Provider Portal Questions 3 Elimination of Form 980Simplified Process ID: 670681

child care utah provider care child provider utah gov portal report payment rates process parent reported hours jobs mycase

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Slide1

Child Care Subsidy Program Changes

Department of Workforce Services

Office of Child Care

Child Care Provider Webinar

February 12, 2015

2:00 p.m.Slide2

AGENDA

1. Provider Portal Demo

2. Provider Portal Questions

3. Elimination of Form 980-Simplified Process

4. Update on other changes

Upfront Child Care

Job Search Child Care

Payment to Provider

5

. QuestionsSlide3

Child Care Provider Portal

jobs.utah.gov/childcareSlide4

Child Care Simplification

As of April 1, providers will no longer complete a Form 980, Child Care Subsidy Worksheet.

DWS will obtain required information through other sources.Slide5

New Process for Providers:

Report your monthly rates to CAC by March 1, 2015.

Continue to negotiate rates with customers based on hours in your care. This has not changed!

Use the Child Care Provider Portal to look up case status information and communicate changes to DWS.Slide6

What if I have other rates than what I reported to

CareAboutChildcare

?

It’s OK! Continue

to set

and negotiate prices as you always have

!

This should not affect your business practices.Slide7

New Process for Parents:

Parents must

report

who their provider is during the child care application process.

When a parent selects a provider, the parent will

be asked:

how many hours care is needed during work and/or training hours.

The amount their provider is charging per child. If using

myCase

, they will see the rates reported to

CareAboutChildcare

(CAC) for each age group. Slide8

New Process for Parents (Con’t):

The parent may report their negotiated rates at application, review, or when reporting a

change but they are not required to do so.

If a lower rate is not reported, we will use the monthly rates in CAC

for the payment calculation comparison.Slide9

Reporting a change in providers:

A

parent may report a change in

providers

through

myCase

or by calling the Eligibility Service Center

.

Changes

reported through other sources must be

verified by the parent.

Changes will be made effective the following month.

Endangerment exception.Slide10

How will I know a parent has selected me as their provider?

Provider Portal-jobs.utah.gov/childcare

Go to the “Children In Care” Screen.

Check for a “pending” or “open” case status.

Provider changes reported through

myCase

will show up within 24 hours.

Provider changes reported by phone or in writing may take additional processing time before they will appear in the portal.

*A “pending” status is not a guarantee that the subsidy will be approved.Slide11

Payment Calculation

A 3-way comparison is done when calculating a payment.

1. The provider charge through CAC

or

lower charge reported.

2. Maximum State rates set.

3.

Participation rate based on how many hours care is needed for the household.

DWS pays the lowest of the 3 amounts. Slide12

Participation hours

Regardless

of which provider charge we

use in the comparison,

the

subsidy will

always

take into account the

number of

work/training

hours

that the

parent has a need for

child care

.

The parent is responsible to pay the difference between what we pay and what you charge.Slide13

What if I received a payment but I didn’t provide child care?

Report

this as quickly as possible

.

Select the “Child Has Never Been in Care” action in the DWS Child Care Provider Portal

.

If a payment was received, it will need to be returned to DWS.Slide14

Other Actions via the Provider Portal:

Report when

a child is no longer in care

.

Report a

credit

to be deducted from the next months’ payment amount.

Email

occ@utah.gov

to report an ongoing price reduction for a specific family.Slide15

Changing Your Rates

CareAboutChildcare.utah.gov

Changes are made effective the following month.Slide16

Conversion Process

The Form 980 is a required document and must be on file through

March

.

A partial 980 (listing rates through March) may be accepted for Feb-March Reviews and Applications.

Destroy any blank 980’s you have.

We will not use them as of April 1. Slide17

Conversion Process (Con’t.)

Rates

reported on

existing

Form 980’s will

act as the negotiated payment and be compared with the CAC provider

charge through the last month

recorded

on

each

Form 980. Slide18

What

are the other changes?Slide19

Upfront Child Care

Child Care Application must be complete.

Customer must appear eligible for child care.

Issue 1

st

month of child care based on customer statement.

Application date after 15

th

= 2 payments

30-day application process to verify for ongoing child care.

Effective January 1, 2015Slide20

Job Search Child Care

Must have been receiving Child Care assistance.

Working at least 32 hours per week.

Report job loss within 10 days.

Receive up to 2 months of child care to job search.

Receive help finding a job.

Effective: February 1, 2015Slide21

DWS Internal Simplification

We have made changes to simplify how workers process child care cases so that benefits can be issued faster and ensure accuracy. This may cause adjustments in some payments.

Effective: April 1, 2015Slide22

Best Practices

Customers meet with and select a provider before applying for child care assistance.

Encourage customers to complete

applications

,

reviews

, and

report changes online

at

jobs.utah.gov/

myCase

.

Use the Provider Portal-

jobs.utah.gov/childcare.

Request permission for

myCase

3

rd

party

access.Slide23

What’s Next?

Payment to Provider

Federal Regulation Changes

Family-friendly

Continuity of care

Continued enhancements to the Provider Portal

Household co-paymentSlide24

QUESTIONS?Slide25

RESOURCES

For parents:

jobs.utah.gov/

myCase

For providers:

jobs.utah.gov/childcare

CareAboutChildcare.utah.gov

Contact us: occ@utah.gov