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UTS Careers Presents: The Aussie Workplace UTS Careers Presents: The Aussie Workplace

UTS Careers Presents: The Aussie Workplace - PowerPoint Presentation

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UTS Careers Presents: The Aussie Workplace - PPT Presentation

Workshop aims To raise awareness of Australian workplace culture and practices To develop strategies to improve effectiveness in job search and the workplace Advise is general in nature Industries work places and roles ID: 702984

work australian australia workplace australian work workplace australia skills culture communication www gov legislation discrimination amp tax quality nsw

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Slide1

UTS Careers Presents:

The Aussie WorkplaceSlide2

Workshop aims

To raise awareness of Australian workplace culture and

practices

To develop strategies to improve effectiveness in job search and the

workplace

Advise is general

in nature. Industries, work places and roles

varySlide3

Typically Australian

From your experience

so far in Australia

or what you’ve heard about Australians:

What to you is typically Australian?

What about a ‘typical

Australian

person’?Slide4

Typically AustralianSlide5

Australia today

Over 80% of the population lives within around 50km of the coast!

– hence Australian culture tends to place high importance on the

beach

Non-indigenous Australians make up 98% of the population & over 25% of those were born

elsewhere

Today, people from more than 150 countries contribute to cultural change in

AustraliaSlide6

Australia StreetSlide7

Australian workplace cultures

Every Australian workplace has a

unique

mix of Australian national culture, subcultures and workplace-specific norms and values – often referred to as its

organisational

culture.

Each

organisation

will have unique communication styles, hierarchies and other features.

Learning the culture of one Australian workplace will not make you an expert in them all

!Slide8

Australian workplace culture today

Researchers who have studied the Australian workplace culture in the last 10 years have concluded that Australian workplace culture is a unique and different culture from its counterparts in N America, Asia and Europe.

In particular, they looked at the notion of “quality”.

They said:

“quality is perceived by Australians, primarily in terms of the relationships they have with those around them

and the organisation with which they are involved.”

Certain concepts, like Quality, have a totally different meaning in other countries.

Source: “Simply the best workplaces in Australia”, Working paper 88 by

Dr.

D Hull and V Read,

December 2003.Slide9

S

potting perceived cultural differences

Quality is an obsession with standards

… in Germany

Quality is the pursuit of perfection

… in Japan

Quality is viewed as luxury

… in France

Quality means ‘It works’

… in the USA

Quality implies Quality of Relationship first

… in AustraliaSlide10

Key differences between Australian and other workplaces

Organisational

hierarchy and management

styles

Equality

Managers are collaborative rather than directive

Communication styles

Informal

. Use of first names/ nicknames

Joking

and banter – sign of friendliness

Shortening

words

Expectations of

you as an employeeSlide11

One of the mates …..

Australian Approach

Ref: Lewis, D (1999),

Cross-Cultural Communication, A Visual Approach

, UK:

Transcreen

PublicationsSlide12

Australian communication styles

Informal

speech is typical

Directness can be seen as being more efficient and effective

Managers often use

collaborative

rather

than directive

communication styles with subordinates. Use of please/thank you.

Humour

between colleagues doesn’t mean there isn’t respect

Sarcasm

is a common form of

Australian

humour

!Slide13

Australian communication

Tone of voice

– statements often end with an upturn in tone, as if the statement was a question!

Need to listen to the words used to determine if the statement was in fact a question or not.

Jokes

– if an Australian teases you, it is often a sign of affection!

Do not take it personally. Australians expect you to laugh along with them and at yourself, i.e. they don’t take themselves too seriously!

Eye contact

– it is expected to have eye contact during communication

It is generally important to maintain eye contact when listening

to

someone else talk to you. (Ref: Interviews.)

Shaking hands

– it is normal for both females and males

as

a form of greetingSlide14

Australian slang

How

ya

goin

’/

doin

’?

What

d’ya

reckon?

= What do you think?Taking

a “sickie” / a ‘mental health day’ / a ‘doona

day’

= Slang for calling in sick.

Having a “

smoko

= taking a cigarette

or cigarette break

during work hours.

A fair go                              

= to give someone an equal chance 

Ta

                             

thank you

Barbie

= BBQ

Cuppa

=

Cup of teaSlide15

Australian slang

 Slide16

Aussie

slangSlide17

Employers’ expectations… you will:

Demonstrate good

communication skills

Have good

problem-solving

, planning and

organisational

skills

Be able

to work independently or in diverse teams

Show enthusiasm

and be

self

motivated

Take initiative and

be

assertive when appropriate

Be

punctual and

responsible

for tasks

Ask good questions

Give your

own ideas

(in an appropriate manner)Slide18

The Employability skills framework

Source: Graduate Careers Australia

Loyalty

Commitment

Honesty & integrity

Enthusiasm

Reliability

Personal presentation

Common sense

Positive self-esteem

A sense of humour

A balanced attitude to work and home life

An ability to deal with pressure

Motivation & initiative

Adaptability

Personal attributes

that contribute to overall

employability & which employers appreciate:Slide19

Most assessed skills/competencies

The Top 10 most assessed competencies, as reported by graduate employers in the

2014

AAGE survey:

Cultural fit

Teamwork

Oral communication

Interpersonal skills

Motivational fit

Analytical skills

Problem

solving skills

Achieves results

Integrity and trust

Written communication skillsSlide20

Age and

culture

Workplaces today:

Baby boomers +

Gen X

Gen Y

Different generations Different cultures

Different education Different perspectives

Different upbringings Different social norms and valuesSlide21

Work vs. Leisure

A fairly accurate

generalisation

could be that, in Australia:

Work is important, but leisure makes it all worthwhile!

Australians certainly do work hard, although many Australians will see work as a means to acquire the financial resources they need to do the things they enjoy the most.

(Casual) Fridays in the workplace

Long lunches; dress more casually; the weekend is almost here!

Talking Sport!

Can help you ‘fit in’/ be accepted in some workplaces.Slide22

What makes an “excellent workplace”?Slide23

Australian legislation relevant to the workplace

Federal (Commonwealth) law

State or Territory legislation

Local government regulation

A

‘must’ / shall / compulsory

------------------------------------------------------------------------------------------

Code of practice / conduct

Workplace guidelines

Policies and procedures

A

‘should’ / ought to / supposed toSlide24

Australian legislation – Health & Safety

www.workcover.nsw.gov.au

NSW employers must have a workers compensation policy that covers all workers

Employers

have a duty of care to ensure workers are not exposed to any risks to their

health

and safety during the course of carrying out their duties.

Employees must:

take reasonable care for their own health and safety

take reasonable care for the health and safety of others

comply with any reasonable instruction by the employer

cooperate with any reasonable policies and procedures of the employer

TIP

: When you join an organisation, you should familiarise yourself with the WHS policy, including emergency evacuation procedures.Slide25

Australian legislation – Anti-discrimination & Equal Opportunity

Discrimination, Equal Employment Opportunity (EEO) & affirmative action

Australia has strong anti-discrimination legislation.

Federal Laws:

Australian Human Rights Commission Act 1986

Age Discrimination Act 2004 (

Cth

)

Disability Discrimination Act 1992

Racial Discrimination Act 1975

Sex Discrimination Act 1984

State (NSW) Law:

New South Wales Anti-Discrimination Act 1977 (NSW) Slide26

Australian legislation – Anti-discrimination & Equal Opportunity

Under the

Fair Work Act 2009

, discrimination is disadvantaging someone in the workplace because of their:Slide27

Australian legislation – workplace

rights

The basics of the Fair Work System

There are 10

National Employment Standards

that protect employees’ minimum conditions.

There are 122

modern awards

that cover most businesses in Australia. These set the minimum wages and conditions of employment for employees and employers who are covered by them.

There are

minimum wages

,

which usually depend on the type of work you’re doing, your age, qualifications, whether you’re doing an apprenticeship or traineeship and the industry you work in.

Every employee has to get a

Fair Work Information Statement

when they start a new job.

www.fairwork.gov.auSlide28

Australian legislation – conditions and salary

TAX

If you work in Australia, your employer will deduct income tax from the salary or wages they pay you and pass it on to the Australian Tax Office (ATO

).

Before you start work, you will need to get a Tax File Number (TFN). Apply

online through

the

ATO.

At the end of each income year (30 June), most people need to lodge an income tax return. Your employer should provide you with a payment summary which has most of the info required on it. Deadline is 31 October each year

.

If you are working temporarily in Australia, you may pay tax at different rates depending on your residency status. You will need to work out whether you are classified as a resident for tax purposes using the residency test on the Australian Tax Office (ATO) website:

www.ato.gov.auSlide29

Australian legislation – conditions and salary

SUPERANNUATION

(“Super”)

Money set aside over your lifetime to provide for your retirement

.

Employers make compulsory superannuation contributions (minimum

9.25%)

on behalf of eligible employees

.

Employees can generally choose the superannuation fund into which their contributions are made. Employers will pay super directly into a super fund

.

Generally paid to employees who are less than 70 years old; are paid a salary or wages of A$450 or more in a calendar month & who work full-time, part-time or on a casual basis.

See:

http

://www.ato.gov.auSlide30

Australian legislation – conditions and salary

SALARY

The national minimum wage acts is a safety net for employees in the national workplace relations system to provide minimum rates of pay for employees

not

covered by awards or agreements.

Correct as at

1 July 2014

:

Federal minimum wage is

$

640.90

per week ($

16.87 per

hour).

Reviewed by the Fair Work Commission annually. Into effect from 1

st

pay period on or after 1 July each year.

Basic rate of pay depends on age, job classification and industrial instruments (e.g. an Award or Workplace Agreement).

Casual rates of pay can vary (for example $15 – 26 per hour).

VISAS

You must understand your work rights in Australia. See the

Dept

of Immigration website

www.immi.gov.au

BANK ACCOUNT

When filling in paperwork for a new job, you will be required to provide your bank BSB and account number.Slide31

Australian legislation – conditions and salary

FURTHER INFO

http://www.fairwork.gov.au/employment

http://www.industrialrelations.nsw.gov.au/

http://employment.gov.au/

International students living in NSW:

http://www.nsw.gov.au/internationalstudents-living

Australian Government:

http://australia.gov.au/people/students/international-students

NSW Police have

Facebook and

Weibo

pages for international students:

https://www.facebook.com/nswinternationalstudents

http://www.weibo.com/signup/signup.php?inviteCode=3165942032Slide32

Steps to assist with cultural adaptation

Observation

Observe what goes on in social situations: what do people who are a similar age, gender, role

etc

to you do?

Observe how Australians react to your

behaviour

.

Try to understand why people behave in certain ways by learning about cultural norms, values and beliefs - (the

lightbulb

moment!).

Self-awareness

Be mindful of how you interact with others.

Personal space

Experimentation

Try new

behaviours

until you find the one that seems most accepted or ‘normal’ in any given context.

Things that are successful with one person may not work well with others.Slide33

A self-audit

Which

generic/transferable skills do you think are most important for your industry?

(e.g. communication skills, teamwork, problem-solving, analytical skills, time management, leadership etc…)

What

is your current level of ability in each of those areas?

(e.g. no ability, beginner, intermediate, advanced)

How

convincing is the evidence you can give in support of your abilities?

(i.e. what specific examples can you give to demonstrate your skills?)

List

specific development activities / your Action Plan list of activities which will enhance your employability…

(e.g. join some societies, network, see HELPS for communication lessons, update your resume, seek out opportunities for leadership roles etc…)Slide34

Final Tips

Adaptation begins with

self-awareness

.

Be aware of your own attitudes and values.

Observe

others in your surrounds – you will pick up on what the cultural ‘norms’ are by doing this.

Be open

to others and get to know people: talk to them, learn about them and let them learn about you.

Give yourself time and

be patient

. Transitioning from one culture to another takes time. As an Australian would say, give yourself a “fair go”!

Pat yourself on the back

for your courage in going out there and trying something new

Useful booklet -

Employability skills and workplace culture in Australia

:

http://vetinfonet.dtwd.wa.gov.au/Resourcesandlinks/Documents/6.1.1_Employability_guide_Skills_work_place_culture-guide_for_migrants.pdfSlide35

UTS:Careers

www.careers.uts.edu.au

U:Professional

CareerHub

in

2015

Going

Global

Drop-in service

Resume review

Career consultation

InterviewStream

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