EU POLICIES AND TOOLS FOR SUSTAINABLE TOURISM This
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slide1. EU POLICIES AND TOOLS FOR SUSTAINABLE TOURISM This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.<br>
slide2. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. Unit 1. EU Agenda for sustainable and competitive European tourism
Unit 2. EU Guidebook on Sustainable Tourism for Development
Unit 3. EU tools and support systems for sustainable tourism OVERVIEW<br>
slide3. Unit 1.
EU Agenda for sustainable and competitive European tourism<br>
slide4. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. WHAT IS IT? The EU agenda for a sustainable and competitive European tourism is a Commission Communication which proposes solutions to the challenges of sustainable tourism. This Communication is the official endorsement and launching of a medium-long term Agenda in which all stakeholders should undertake the necessary steps to strengthen the contribution of sustainable practices to facilitate the competitiveness of Europe as the most attractive tourism destination.<br>
slide5. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. MAIN OBJECTIVES The main objectives the Agenda wants to achieve are:
deliver economic prosperity
deliver social equity and cohesion
deliver environmental protection
deliver cultural protection<br>
slide6. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. CHALLENGES 1/2 In the Agenda are set out the major challenges the tourism sector will have to deal with:
preserving natural and cultural resources
limiting negative impacts at tourist destinations, including the use of natural resources and waste production<br>
slide7. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. CHALLENGES 2/2 promoting the wellbeing of the local community
reducing the seasonality of demand
limiting the environmental impact of tourism-related transport
making tourism accessible to all
improving the quality of tourism jobs<br>
slide8. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. PRINCIPLES 1/2 To address the challenges of the Agenda these principles must be followed:
taking a holistic, integrated approach
planning for the long term
adopting an appropriate pace of development
involving all stakeholders<br>
slide9. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. PRINCIPLES 2/2 using the best available knowledge
minimising and managing risk
reflecting impacts in costs
setting and respecting limits
practising continuous monitoring<br>
slide10. Unit 2.
EU Guidebook on Sustainable Tourism for Development<br>
slide11. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. The EU Guidebook on Sustainable Tourism for Development is a tool developed by the European Commission which enhances the understanding of tourism and describes how the sector relates to the EU Agenda for Change. The Guidebook takes a comprehensive approach to tourism, covering a wide range of topics relating to its planning, development, management and impact. WHAT IS IT?<br>
slide12. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. MAIN OBJECTIVE The main objective the Guidebook wants to achieve is to mainstream tourism
across European Countries<br>
slide13. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. HOW To reach that goal the Guidebook wants to:
provide guidance to assess the tourism sector’s importance
identify opportunities for sustainable tourism development
plan actions that both EU Services in Brussels and the EU Delegations in 180 countries can include in their programme cycles<br>
slide14. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. STRUCTURE 1/4 The Guidebook is organised in 3 parts:
Part 1: GUIDANCE NOTE
Part 2: METHODOLOGY
Part 3: SITUATION ANALYSIS<br>
slide15. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. Part 1: GUIDANCE NOTE
It summarises key aspects of tourism in developing countries and presents the essential principles of sustainable tourism.
This part explains how the EU’s policy framework, such as the Consensus for Development, can relate to the various aspects of tourism. STRUCTURE 2/4<br>
slide16. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. Part 2: METHODOLOGY
The methodology of the guidebook takes 5 pillars into consideration and it discusses in detail a number of issues, themes, challenges and opportunities, leading to a set of questions to assess whether and how they are being addressed. STRUCTURE 3/4<br>
slide17. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. Part 3: SITUATION ANALYSIS
The situation analysis provides data and evidence (statistics, trends, exports, etc.) on tourism and its relationship to development, defining as well challenges related to measuring the socioeconomic impacts. It covers issues pertaining to financing tourism for development. STRUCTURE 4/4<br>
slide18. Unit 3.
EU tools and support systems for sustainable tourism<br>
slide19. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. WHICH ARE THEY? The EU tools and support systems for sustainable tourism are two:
ETIS : a toolkit regarding the European Tourism Indicator System for Sustainable Destinations
QUALITEST : a manual for Evaluating the Quality Performance of Tourist Destinations and Services<br>
slide20. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. ETIS: what is it? ETIS is a toolkit regarding the European tourism indicator system for sustainable destinations, it is a management, monitoring and information tool specifically aimed to tourist destinations, encouraging them to adopt a more intelligent approach to tourism planning.<br>
slide21. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. ETIS: main objective Its main objective is to contribute to improve the sustainable management of the tourist destinations: it wants to help people interested to measure their processes for sustainable management in order to monitoring results and progress over time.<br>
slide22. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. ETIS: Indicators There are two types of indicators:
Core indicators: they cover the fundamental aspects of sustainability monitoring and provide the basis for effective destination management.
Supplementary indicators: they add to the basic information provided and allow destinations to tailor the system to their own particular needs or destination category (e.g. mountain, city, rural, etc.)<br>
slide23. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. 2. QUALITEST: what is it? QUALITEST is a manual for evaluating the quality performance of tourist destinations and services. The Manual supports to understand exactly where the destinations are positioned, regarding the quality performance and it can help improve the quality performance, if actions are taken in the right fields.<br>
slide24. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. 2. QUALITEST: main objectives The main objectives of the QUALITEST Manual are to offer a tourist destination the chance:
to measure, benchmark and monitor its own quality performance
to increase the level of satisfaction of tourists
to increase the level of satisfaction of local tourism industry
to increase the local people’s quality of life
to increase the environmental quality<br>
slide25. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. 2. QUALITEST: Indicators The QUALITEST tool is divided into 16 core indicators, grouped into two categories:
quality of destination
quality of tourist product
Each core indicator consists of three sub-indicators based on the:
perceived quality
quality management
quality performance<br>
slide26. Thank you for your attention www.sustainit.eu<br>
slide2. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. Unit 1. EU Agenda for sustainable and competitive European tourism
Unit 2. EU Guidebook on Sustainable Tourism for Development
Unit 3. EU tools and support systems for sustainable tourism OVERVIEW<br>
slide3. Unit 1.
EU Agenda for sustainable and competitive European tourism<br>
slide4. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. WHAT IS IT? The EU agenda for a sustainable and competitive European tourism is a Commission Communication which proposes solutions to the challenges of sustainable tourism. This Communication is the official endorsement and launching of a medium-long term Agenda in which all stakeholders should undertake the necessary steps to strengthen the contribution of sustainable practices to facilitate the competitiveness of Europe as the most attractive tourism destination.<br>
slide5. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. MAIN OBJECTIVES The main objectives the Agenda wants to achieve are:
deliver economic prosperity
deliver social equity and cohesion
deliver environmental protection
deliver cultural protection<br>
slide6. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. CHALLENGES 1/2 In the Agenda are set out the major challenges the tourism sector will have to deal with:
preserving natural and cultural resources
limiting negative impacts at tourist destinations, including the use of natural resources and waste production<br>
slide7. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. CHALLENGES 2/2 promoting the wellbeing of the local community
reducing the seasonality of demand
limiting the environmental impact of tourism-related transport
making tourism accessible to all
improving the quality of tourism jobs<br>
slide8. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. PRINCIPLES 1/2 To address the challenges of the Agenda these principles must be followed:
taking a holistic, integrated approach
planning for the long term
adopting an appropriate pace of development
involving all stakeholders<br>
slide9. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. PRINCIPLES 2/2 using the best available knowledge
minimising and managing risk
reflecting impacts in costs
setting and respecting limits
practising continuous monitoring<br>
slide10. Unit 2.
EU Guidebook on Sustainable Tourism for Development<br>
slide11. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. The EU Guidebook on Sustainable Tourism for Development is a tool developed by the European Commission which enhances the understanding of tourism and describes how the sector relates to the EU Agenda for Change. The Guidebook takes a comprehensive approach to tourism, covering a wide range of topics relating to its planning, development, management and impact. WHAT IS IT?<br>
slide12. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. MAIN OBJECTIVE The main objective the Guidebook wants to achieve is to mainstream tourism
across European Countries<br>
slide13. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. HOW To reach that goal the Guidebook wants to:
provide guidance to assess the tourism sector’s importance
identify opportunities for sustainable tourism development
plan actions that both EU Services in Brussels and the EU Delegations in 180 countries can include in their programme cycles<br>
slide14. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. STRUCTURE 1/4 The Guidebook is organised in 3 parts:
Part 1: GUIDANCE NOTE
Part 2: METHODOLOGY
Part 3: SITUATION ANALYSIS<br>
slide15. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. Part 1: GUIDANCE NOTE
It summarises key aspects of tourism in developing countries and presents the essential principles of sustainable tourism.
This part explains how the EU’s policy framework, such as the Consensus for Development, can relate to the various aspects of tourism. STRUCTURE 2/4<br>
slide16. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. Part 2: METHODOLOGY
The methodology of the guidebook takes 5 pillars into consideration and it discusses in detail a number of issues, themes, challenges and opportunities, leading to a set of questions to assess whether and how they are being addressed. STRUCTURE 3/4<br>
slide17. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. Part 3: SITUATION ANALYSIS
The situation analysis provides data and evidence (statistics, trends, exports, etc.) on tourism and its relationship to development, defining as well challenges related to measuring the socioeconomic impacts. It covers issues pertaining to financing tourism for development. STRUCTURE 4/4<br>
slide18. Unit 3.
EU tools and support systems for sustainable tourism<br>
slide19. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. WHICH ARE THEY? The EU tools and support systems for sustainable tourism are two:
ETIS : a toolkit regarding the European Tourism Indicator System for Sustainable Destinations
QUALITEST : a manual for Evaluating the Quality Performance of Tourist Destinations and Services<br>
slide20. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. ETIS: what is it? ETIS is a toolkit regarding the European tourism indicator system for sustainable destinations, it is a management, monitoring and information tool specifically aimed to tourist destinations, encouraging them to adopt a more intelligent approach to tourism planning.<br>
slide21. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. ETIS: main objective Its main objective is to contribute to improve the sustainable management of the tourist destinations: it wants to help people interested to measure their processes for sustainable management in order to monitoring results and progress over time.<br>
slide22. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. ETIS: Indicators There are two types of indicators:
Core indicators: they cover the fundamental aspects of sustainability monitoring and provide the basis for effective destination management.
Supplementary indicators: they add to the basic information provided and allow destinations to tailor the system to their own particular needs or destination category (e.g. mountain, city, rural, etc.)<br>
slide23. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. 2. QUALITEST: what is it? QUALITEST is a manual for evaluating the quality performance of tourist destinations and services. The Manual supports to understand exactly where the destinations are positioned, regarding the quality performance and it can help improve the quality performance, if actions are taken in the right fields.<br>
slide24. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. 2. QUALITEST: main objectives The main objectives of the QUALITEST Manual are to offer a tourist destination the chance:
to measure, benchmark and monitor its own quality performance
to increase the level of satisfaction of tourists
to increase the level of satisfaction of local tourism industry
to increase the local people’s quality of life
to increase the environmental quality<br>
slide25. This project has been funded with support from the European Commission. This document and its contents reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. 2. QUALITEST: Indicators The QUALITEST tool is divided into 16 core indicators, grouped into two categories:
quality of destination
quality of tourist product
Each core indicator consists of three sub-indicators based on the:
perceived quality
quality management
quality performance<br>
slide26. Thank you for your attention www.sustainit.eu<br>