Federal Public Service Workplace Psychological

Transcript:Federal Public Service Workplace Psychological:
slide1. Federal Public Service Workplace Psychological Health and Safety Union of Safety and Justice Employees May 30th 2018 Denis St-Jean Public Service Alliance of Canada Joint Task Force on Mental Health
slide2. Membership Mandate Over the years, we were asked to focus on various issues: Strengthening Joint OHS Committees Prevention Programs Violence in the workplace (harassment – bullying) Ergonomics Psychosocial Hazards (Excessive Stress, Overwork, Shiftwork, Burnout, etc.) Mental Health 2
slide3. 3 Psychological H&S in the workplace February 2003 - Standing Senate Committee on Social Affairs, Science and Technology (Senator Michael Kirby) undertakes the first-ever national study of mental health, mental illness and addiction November 2005 - Standing Senate Committee proposal to create the Mental Health Commission of Canada
slide4. 4 Psychological H&S in the workplace May 2010 - Tracking the Perfect Legal Storm - Converging systems create mounting pressure to create the psychologically safe workplace (An update to Stress, Mental Injury and the Law in Canada by Dr. Martin Shain) There is an emerging legal duty in Canada to provide and maintain a psychologically safe workplace
slide5. 5 Psychological H&S in the workplace September 30, 2010: A group of executives, labour leaders, OHS professionals, government agencies and experts in law and policy came together to look at the implications of Dr. Shain’s paper entitled "Tracking the Perfect Legal Storm“ The group was tasked with considering what employers need to know to provide a psychologically safe workplace in today’s economic environment
slide6. 6 Psychological H&S in the workplace January 2011 - MHCC was awarded funding for the development of the proposed National Standard from: HRSDC Health Canada Public Health Agency of Canada Bell Canada, and Great-West Life Centre for Mental Health in the Workplace.
slide7. 7 Psychological H&S in the workplace January 2011 - The Bureau de normalisation du Québec (BNQ) and CSA Standards initiated a project to establish a Technical Committee on Psychological Health and Safety in the Workplace Standard was released January 16, 2013
slide8. Creating and Sustaining a Psychologically Safe Workplace = Goal #1 of the Standard A psychologically safe workplace is: One that allows no significant harm or injury to employee mental health in negligent, reckless or intentional ways One in which every reasonable effort is made to protect the mental health of employees [due diligence] 8
slide9. A “psychologically safe” workplace is one where every reasonable effort is made to protect the mental health of workers. A “psychologically healthy” workplace is one where every reasonable effort is made to promote the mental health of workers. [= goal #2 of the Standard] Safety first! Psychologically Safe Workplaces and Psychologically Healthy Workplaces ……putting the horse before the cart…… 9
slide10. Duty to Provide a Psychologically Safe Workplace Labour Relations Law Employment Standards Legislation Employment contract Law of Torts (negligence) Human Rights Legislation Occupational Health and Safety Legislation Workers Compensation Law 7 Influences on the Duty to Provide a Psychologically Safe Workplace: “Toward the Perfect Legal Storm” 10
slide11. 1. Psychological support Psychosocial factors in the standard 3. Clear leadership & expectations 5. Psychological competencies and requirements 2. Organizational culture 4. Civility & respect 6. Growth & development 7. Recognition and reward 8. Involvement and influence 9. Workload management 10. Engagement 11. Balance 12. Psychological protection 13. Protection of physical safety 11 14. Chronic stressors identified by workers
slide12. UNION INVOLVEMENT AND IMPACTS ON THE STANDARD Worked on best practices and not on a multi-layered compliance plan (regular vs elite) Incorporated full participation of workers and their representatives from the start of the process Involvement of health and safety committees in implementing the requirements (where they exist by law) We focused on organisational factors rather than personal worker behaviours (life style changes) 12
slide13. UNION INVOLVEMENT AND IMPACTS ON THE STANDARD Protect the right of confidentiality of workers (data collection and data analysis) Included the hierarchy of control measures in assessing risks Included critical events preparedness (organisational and individual) Included diversity statement (consider the unique needs of diverse populations and groups within the workplace) 13
slide14. Mental Health and the Workplace Mental health is a growing issue in Canadian workplaces, affecting 1 in every 4 Canadians. Mental health has an impact on individuals (e.g., distress, lack of engagement), employers (e.g., losses in productivity) and the economy (e.g., increased expenditures). Recent survey results highlight important challenges across the federal public service. 2014 & 2017 APEX Reports and Surveys 2014 & 2017 Public Service Employee Survey Results 14
slide15. In March 2015, the President of the Treasury Board and the Public Service Alliance of Canada (PSAC) reached an agreement to establish a Joint Task Force to address mental health issues in the Public Service. The agreement focuses on measures to improve mental health in the workplace and alignment with the National Standard of Canada for Psychological Health and Safety in the Workplace. The Joint Task Force comprises a Steering Committee and a Technical Committee. The Steering Committee is co-chaired by the Chief Human Resources Officer and the President of PSAC, and provides guidance and leadership to the Technical Committee. The Technical Committee is composed of representatives of the bargaining agent and Employer sides, and is co-chaired by representatives of TBS and PSAC. Joint Task Force on Mental Health 15
slide16. Joint Task Force on Mental Health Steering Committee members Bargaining Agent Members Robyn Benson (Co-Chair) President, Public Service Alliance of Canada Ron CochraneExecutive Director, Professional Association of Foreign Service Officers Debi DaviauPresident, Professional Institute of the Public Service of Canada Employer Members Anne Marie Smart (Co-Chair as of September 2015)Chief Human Resources Officer,Treasury Board of Canada Secretariat Technical Committee members Bargaining Agent Members Bob Kingston (Co-Chair), Public Service Alliance of Canada Lisa Addario, Public Service Alliance of Canada Shannon Bittman/Shirley Friesen, Professional Institute of the Public Service of Canada Sandra Guttmann, Association of Justice Counsel Jerry Ryan, Federal Government Dockyard Trades and Labour Council (East) Sari Sairanen, Unifor (Headquarters) Denis St-Jean, Public Service Alliance of Canada Employer Members Caroline Curran (Co-Chair), Treasury Board of Canada Secretariat Brenda Baxter, Labour Program , Employment and Social Development Canada Barbara Carswell, Foreign Affairs, Trade and Development Canada Hilary Flett, Health Canada Lisa Janes, Canada Border Services Agency Brian McKee, National Managers Community Hélène Nadeau, Association of Professional Executives of the Public Service of Canada Stephanie Priest, Public Health Agency of Canada 16
slide17. Setting the Stage The Government of Canada and the Public Service Alliance of Canada established a Joint Task Force to address mental health in the workplace. The Clerk of the Privy Council placed mental health at the top of the management agenda, and convened an advisory group with internal and external stakeholders to discuss mental health. Building from their work, in June 2016, the Federal Public Service Workplace Mental Health Strategy was released. …to build a healthy, respectful, and supportive work environment …to address mental health in the workplace… 3
slide18. Federal Public Service Workplace Mental Health Strategy …focuses on three strategic goals 4 …guiding organizations as they develop and implement their action plans on mental health
slide19. Strategy: Changing the Culture …to be respectful to the mental health of all colleagues… …and to create an environment that is free from stigma Shift from out-put focused to people-focused environment Sustained efforts to reduce stigma Prevent psychological harm by identifying and assess workplace hazards Create healthy workplaces with trust, inclusivity, innovation, openness Communication at all levels Engage networks and communities of practice and promote employee participation Raise awareness to educate employees Authentic leadership and engagement towards mental health and wellness 4
slide20. Mental Health and Wellness Champions’ Committee Centre of Expertise on Mental Health in the Workplace 20 Bargaining Agents Involvement Informal Conflict Management System People Management Policy Suite Employee Wellness Support Program Canada.ca/ workplace-wellness Repository of leading practices GCpedia Guide to Implementing a Psychological Health and Safety Management System Specialized training for managers and employees Strategy: Collaborating to Build Capacity …with tools and resources for employees at all levels
slide21. Strategy: Measuring and Reporting …to frequently take the pulse of our workplace and our workforce… …and make necessary adjustments 6
slide22. 22 Work of the Joint Task Force on Mental Health Recommendations on leadership, engagement, education, training and workplace practices, communication and promotion, and measurement and accountability First report enterprise-wide and organization-specific key findings and actions Second report Step-by-step roadmap that will help organizations identify and assess workplace hazards that can affect the psychological health and safety of employees Third report
slide23. Building Success – A Guide to Establishing and Maintaining a Psychological Health and Safety Management System in the Federal Public Service …stems from an enterprise-wide recommendation to ‘federalize’ Assembling the Pieces… …to help organizations to establish, analyze, plan and review organization’s Psychological Health and Safety Management System Context The steps in the guide are sequential in nature Organizations are at different stages and may need to tailor steps to address their specific circumstances Significant culture shift required to implement 6
slide24. How do we get started? (CHAPTER 1) 7 Building Success – A Guide to Establishing and Maintaining a Psychological Health and Safety Management System in the Federal Public Service
slide25. Building Success – A Guide to Establishing and Maintaining a Psychological Health and Safety Management System in the Federal Public Service Start by knowing your workplace… (CHAPTER 2) Assess data Evaluate the workplace Jointly conduct an evaluation of the organization’s workplace psychological hazards Jointly assess data to identify problem areas, and develop recommendations for the next steps + 8
slide26. …continue with an implementation strategy… (CHAPTER 3) Develop work plans Building Success – A Guide to Establishing and Maintaining a Psychological Health and Safety Management System in the Federal Public Service 9
slide27. Building Success – A Guide to Establishing and Maintaining a Psychological Health and Safety Management System in the Federal Public Service …and regularly assess progress… (CHAPTER 4) PRIORITIES INTEGRATION …to continually improve activities. This chapter focuses on: Lessons learned by early adopters of the National Standard of Canada for Psychological Health and Safety in the Workplace; and Tips for successful implementation. 10
slide28. 28 Building Capacity – Enterprise-Wide Centre of Expertise Provide a roadmap for alignment to the National Standard Develop a communications strategy Establish partnerships and networks with key organizations Provide support and guidance Identify factors and gaps that may affect the psychological health and safety of the workforce Establish a best practice repository Key roles and responsibilities Convene communities of practice Key characteristics Co-governed with management and labour Central, regional and virtual presence The mandate will evolve based on the needs of stakeholders Neutral and at arm’s length Dedicated and long-term funding from Treasury Board
slide29. www.canada.ca/workplace-wellness 12
slide30. 30 CSA’s website: www.csa.ca/z1003 Where can you find the standard?