Iain Pritchard Adapta Consulting 15 October 2015 Business continuity planning (an SMT responsibility) We are: A specialist information systems consultancy We only work with membership organisations, charities, associations, trusts and
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Presentation Transcript
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Iain Pritchard
Adapta Consulting
15 October 2015 Business continuity planning (an SMT responsibility)<br>
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We are:
A specialist information systems consultancy
We only work with membership organisations, charities, associations, trusts and others in the NfP sector
We are completely supplier-independent
Our consultants have held senior positions in a broad range of different organisations
Our advice and guidance is based on practical experience gained over many years. About Adapta Consulting<br>
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Purpose of the session To explore the steps involved in good business continuity planning, including:
Establishing responsibility
Defining the scope
Securing engagement
Identifying risk
Evaluating impact / contingencies
Implementing change<br>
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A definitions… Business Continuity Planning:
“The way in which an organisation plans for future incidents that could jeopardise its core mission and its long-term health”<br>
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Prevention Response Preparedness Recovery Rehearse, maintain and review A Business Continuity Management System Risk Management Impact Analysis Crisis Management Business Continuity<br>
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Prevention Response Preparedness Recovery Rehearse, maintain and review A Business Continuity Management System Risk Management Impact Analysis Crisis Management Business Continuity<br>
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Some example threats An office becomes inaccessible for a period of time (e.g. due to fire/flood/terrorism), leading to disruption for staff
A business process fails, resulting in the organisation being unable to operate normally for an extended period
An event occurs that damages reputation, leading to complaints and loss of income
Key staff unexpectedly leave or become unavailable, resulting in loss of critical knowledge and know-how<br>
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Prevention Response Preparedness Recovery Rehearse, maintain and review A Business Continuity Management System Risk Management Impact Analysis Crisis Management Business Continuity<br>
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The tangible outputs Discussion High-level step instructions
Signposts and references to more detailed documentation<br>
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The project plan<br>
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Case study: The Brooke International animal welfare organisation committed to improving the lives of working horses, donkeys, mules and their owners
£18million
130 staff at the UK office
Regional offices and staff outside the UK<br>
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Summary approach -------- November -------- -------- December ------- ----- January ----- The Brooke commissions the review Meetings and analysis<br>
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Step 1: Establishing responsibility SMT HODs<br>
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Step 2: Defining scope UK office
Facilities
Technology
UK staff
Staff based in the London office
Home and remote workers
UK staff travelling abroad
UK systems
ICT services (on-premise and hosted)
Third-party service provision<br>
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Step 3: Securing engagement ------- November ------- -------- December -------- ----- January ----- First meeting Initial proposals from HODs Draft BCP and plan<br>
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Which risks to focus on? Probability definitions Step 4: Identifying risk<br>
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Step 5: Evaluating impact/contingencies<br>
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Step 6: Implementing change Documenting
Training
Inducting
Rehearsing
Managing<br>
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An example template<br>
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Prevention Response Preparedness Recovery Engagement, planning and documentation A Business Continuity Management System Risk Management Impact Analysis Crisis Management Business Continuity<br>
