Insurance Technology Services Your Partner in System Implementation Success What our customers are saying Training Solutions 2 We have had great success working with ITS. They developed a training program for our policy system
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Presentation Transcript
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Insurance Technology Services Your Partner in System Implementation Success<br>
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What our customers are saying Training Solutions 2 ”We have had great success working with ITS. They developed a training program for our policy system implementation which included classroom training, video snippets, and eLearning modules. The classroom training included guides and train-the-trainer sessions. All the training has been well received. The reviews were wonderful!”
- Regional Underwriting Manager<br>
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3 WHO WE ARE We partner with our insurance customers to help them succeed with their system implementations
Over 30 years of proven insurance industry experience with 100% on-shore resources<br>
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What our customers are saying PM and BA Solutions 4 “Our experience with ITS has been exceptional over the years. The resources we have used bring in-depth industry knowledge that complement our internal staff. Finding resources that combine insurance knowledge with technical aptitude can be difficult. Using ITS has allowed us to move initiatives along faster and more effectively than we could have otherwise. We have come to trust and rely on ITS when resource needs arise and know they will deliver tasks to our high standards of quality, timeliness, and cost effectiveness.”
–Chief Information Officer<br>
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“ITS is a qualified and experienced group that has been instrumental to our system implementation. The ITS team has responded to our developing workflow needs and business requirements, with professionalism and ease. The team brought us real-world experience and best practices as we work to realize our business processing needs. The individual ITS team members have specialized talents that cover learning strategy partnering, content curation, training design, delivery preparation and change management considerations. Additionally, we are implementing their ITAP technology tool to feed real practice data and scenarios for our learners. ITS customizes their approach and takes a personal interest in our business success.”
- Private Affinity Group Carrier What our customers are saying PM and Testing Solutions<br>
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6 WHAT WE DO Improve Quality
Increase Velocity
Maximize Efficiency<br>
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What our customers are saying Training Solutions 7 “Our business is built on an agency model. The logistics around educating hundreds of people that are spread across a large geography is very difficult. Couple that with our growth plans and new users coming aboard each week, we needed a repeatable methodology to education the masses on our new system. We partnered with ITS to build a library of documents and videos that can be used at any time. These materials were critical in supporting our go-live and are invaluable tools as we continue to grow.”
- Chief Technology Officer<br>
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“I just wanted to personally Thank You all for your efforts in making our data migration such a success. We have completed our conversion process and all personal auto policies have been converted successfully. This transition went very smooth and your responses to any issues were very prompt and efficient. Automated conversion is always a scary prospect and your team made it a success for us.”
- VP Underwriting What our customers are saying Data Migration Solutions<br>
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9 WHY WE SUCCEED Laser focused on driving projects to success
Transparent processes ensuring carrier needs are met
Proven tools, templates, and methodologies based on over 30 years of insurance system implementation experience<br>
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What our customers are saying Data Migration Solutions 10 “ITS brought much needed leadership and expertise to our migration project. With their guidance, our policy and document migrations were efficient and completed in a timely manner. Our combined team never missed a beat. The ITS team was always very responsive. Most issues were resolved in minutes and hours. They listened to our needs, provided input and direction when needed, and allowed us to work hand in hand with the developers. We could not have asked for a more professional and responsive team.”
- Chief Executive Officer<br>
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11 OUR SOLUTIONS Project Services
Testing Services
Data Migration Services
Training Services
Implementation Services<br>
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What our customers are saying Testing Solutions 12 “We have thoroughly enjoyed working with ITS. They were able to help us get our project kick-started with testing assistance and provided us with a regression testing suite to meet our needs. Any time we need help, ITS has been there to assist and always in a timely fashion. It has been a great working relationship.”
- Manager of Application Development<br>
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What our customers are saying Data Migration Solutions 13 “The ITS Data Migration team have provided thorough and reliable service contributing to the successful launch of our first product line. We look forward to our continued success working with the team.”
Project Manager<br>
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14 YOUR RESULTS<br>
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What our customers are saying Testing Solutions 15 “We are very impressed with how ITS supports our organization. Testing is far more complicated than most realize. You need to understand the insurance business, testing best practices and the target platform you are moving to. It is very difficult to have all these skills inhouse, therefore we built our testing program around ITS and couldn’t be more pleased with the outcome.”
- Chief Technology Officer<br>
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What our customers are saying Data Migration Solutions 16 “The ITS staff were so helpful and always available during the entire conversion process, which translated into a great partnership and a seamless and successful policy conversion. I would recommend them to anyone who is considering an automated policy conversion.”
- Senior Business Analyst<br>
