PRESENTATION SOLUTIONS PHARMA MICROSOFT – CSC
Description: PRESENTATION SOLUTIONS PHARMA MICROSOFT CSC Founded in 1959 92,000 employees in 92 countries Global, end-to-end capabilities in consulting, IT and business process outsourcing, and systems integration 16.7 B in revenue Fiscal year ended
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slide1. PRESENTATION SOLUTIONS PHARMA MICROSOFT – CSC<br>
slide2. Founded in 1959 92,000 employees in 92 countries Global, end-to-end capabilities in consulting, IT and business process outsourcing, and systems integration $16.7 B in revenue Fiscal year ended march 31th, 2009 Serving 15 industries on six continents CSC HAS A STRONG REPUTATION FOR PERFORMANCE,
TECHNICAL DEPTH, AND CUSTOMER FOCUS CSC is a Global Leader in IT and Business Services CSC Overview<br>
slide3. China
Colombia
Czech Republic
Denmark
Ecuador
Finland
France
Germany
Hong Kong
India New Zealand Nicaragua
Norway
Peru
Philippines
Poland
Portugal
Republic of Korea
Russia
Singapore Diego Garcia, UK
Egypt
Greece
Guam, U.S.
Guatemala
Honduras
Iceland
Iraq Namibia
Pakistan
Panama
Papua
New Guinea
Puerto Rico
Qatar
Romania
Saudi Arabia
Sri Lanka Indonesia
Ireland
Italy
Japan
Luxembourg
Macau
Malaysia
Mexico
Netherlands
Netherlands
Antilles Israel
Jamaica
Jordan
Kosovo
Kuwait
Liberia
Lithuania
Malta
Morocco Our operations span the globe 49 Countries with Permanent CSC Locations 43 Countries Where CSC Serves Clients Argentina
Australia
Austria
Barbados
Belgium
Bermuda
Brazil
British V.I.
Canada
Chile Afghanistan
Bahrain
Bosnia
Botswana
Brunei
Costa Rica
Croatia
Cyprus Democratic
Republic of Congo (DRC) Slovakia
South Africa
Spain
Sweden
Switzerland
Taiwan (ROC)
Thailand
United Kingdom
United States Swaziland
Trinidad
Turkey
Ukraine
Uruguay
Venezuela
Vietnam
Yemen CSC Overview<br>
slide4. WORLD SOURCING OUTSOURCING Healthcare & Life Sciences are one of CSC’s 6 main industry verticals, and form an important part of our Global Revenues BUSINESS SOLUTIONS Chemical, Energy & Natural Resources $1.0B Healthcare & Life Sciences $1.2B Technology/ Consumer
$2.4B Manufacturing/Aerospace & Defense $2.6B Financial Services $2.8B Public Sector $6.7B *CSC: $16.7 B (USD) in revenue, 12 months ended march 31 , 2009 CSC Overview<br>
slide5. Surveys & benchmarking for Pharma & appropriate horizontals
Dedicated IP & Solutions for Pharma
Over 5 500 professionals supporting the Healthcare & Life Sciences Sector
We partner with the Market Leading Business & technology solutions providors
World sourcing & infrastructure
CSC’s Proven Catalyst Methodology for Project & Programme Management Driving revenue in a increasingly complex environment
Business & IT performance improvement
Pricing management
Internationalisation, Merger and Acquisition
Marketing strategy and Patients intelligence
R&D productivity & Speed to Market
Providing improvements in quality and safety
Compliance with all required Standards & Regulations CLIENT
CHALLENGES HEALTHCARE & LIFE SCIENCES BUSINESS SOLUTIONS OUR EXPERTISE CSC helps Healthcare & Life Sciences businesses around the World realise business value by providing transformational solutions that are supported by CSC’s industry, process and technical expertise CSC Healthcare & Life Sciences<br>
slide6. Sales & Marketing solution Overview<br>
slide7. TrueBlue: A Solution to enhance Sales and Marketing Effectiveness of the Pharmaceutical Industry SOLUTIONS PHARMA CSC – TrueBlue – Overview 7 Analytical CRM: Datawarehouse and Business Intelligence solution
Operational CRM: The transactional CRM
Application Hosting
HealthCare Data Bases
Data Validation Services
Commercial Operation in Outsourcing
Market Research<br>
slide8. A Complete CRM Suite: TrueBlue Suite Processes and Departments coverage SOLUTIONS PHARMA CSC – TrueBlue – The Solution 1/9 8<br>
slide9. TrueBlue Operational CRM: Solution Overview SOLUTIONS PHARMA CSC – TrueBlue – The Solution 2/9 9<br>
slide10. TrueBlue Operational CRM: Modules and Functionalities SOLUTIONS PHARMA CSC – TrueBlue – The Solution 3/9 10<br>
slide11. TrueBlue Operational CRM: Business Model behind the CRM SOLUTIONS PHARMA CSC – TrueBlue – The Solution 4/9 11<br>
slide12. TrueBlue Operational CRM: Technological Components behind the CRM SOLUTIONS PHARMA CSC – TrueBlue – The Solution 5/9 12 Trueblue Pharma
Verticalization
Standard
Application Integration Data Base MS SQL Server
Integration Services MS SQL Server MS Dynamics CRM 4.0 MS SQL Server
Reporting Services<br>
slide13. TrueBlue Analytical CRM: Solution Overview SOLUTIONS PHARMA CSC – TrueBlue – The Solution 6/9 13<br>
slide14. TrueBlue Analytical CRM: Business Model behind the CRM SOLUTIONS PHARMA CSC – TrueBlue – The Solution 7/9 14 Siebel CRM, GERS Data, Cegedim solutions, OneKey Cegedem customer database, Pharbase Cegedim customer database<br>
slide15. TrueBlue Analytical CRM: Technological Components behind the CRM SOLUTIONS PHARMA CSC – TrueBlue – The Solution 8/9 15 Integration Staging Reports MS SQL Server
Integration Services MS SQL Server MS SQL Server
Reporting Services Data Mart Analysis OLAP MS SQL Server
Analysis Services<br>
slide16. TrueBlue: A Comprehensive CRM Solution Native Integration between Operational and Analytical CRM SOLUTIONS PHARMA CSC – TrueBlue – The Solution 9/9 16<br>
slide17. Advantages<br>
slide18. SOLUTIONS PHARMA CSC – TrueBlue – Advantages 1/2 18 TrueBlue: Economical, technological and functional benefits<br>
slide19. SOLUTIONS PHARMA CSC – TrueBlue – Advantages 2/2 19 Technological Partnership with Microsoft
Functional and Integration Partnership with CSC TrueBlue: Strong and Reliable Partnerships<br>
slide20. Business Model<br>
slide21. SOLUTIONS PHARMA CSC – Trueblue – Business Model 21 Partnership Business Model<br>
slide2. Founded in 1959 92,000 employees in 92 countries Global, end-to-end capabilities in consulting, IT and business process outsourcing, and systems integration $16.7 B in revenue Fiscal year ended march 31th, 2009 Serving 15 industries on six continents CSC HAS A STRONG REPUTATION FOR PERFORMANCE,
TECHNICAL DEPTH, AND CUSTOMER FOCUS CSC is a Global Leader in IT and Business Services CSC Overview<br>
slide3. China
Colombia
Czech Republic
Denmark
Ecuador
Finland
France
Germany
Hong Kong
India New Zealand Nicaragua
Norway
Peru
Philippines
Poland
Portugal
Republic of Korea
Russia
Singapore Diego Garcia, UK
Egypt
Greece
Guam, U.S.
Guatemala
Honduras
Iceland
Iraq Namibia
Pakistan
Panama
Papua
New Guinea
Puerto Rico
Qatar
Romania
Saudi Arabia
Sri Lanka Indonesia
Ireland
Italy
Japan
Luxembourg
Macau
Malaysia
Mexico
Netherlands
Netherlands
Antilles Israel
Jamaica
Jordan
Kosovo
Kuwait
Liberia
Lithuania
Malta
Morocco Our operations span the globe 49 Countries with Permanent CSC Locations 43 Countries Where CSC Serves Clients Argentina
Australia
Austria
Barbados
Belgium
Bermuda
Brazil
British V.I.
Canada
Chile Afghanistan
Bahrain
Bosnia
Botswana
Brunei
Costa Rica
Croatia
Cyprus Democratic
Republic of Congo (DRC) Slovakia
South Africa
Spain
Sweden
Switzerland
Taiwan (ROC)
Thailand
United Kingdom
United States Swaziland
Trinidad
Turkey
Ukraine
Uruguay
Venezuela
Vietnam
Yemen CSC Overview<br>
slide4. WORLD SOURCING OUTSOURCING Healthcare & Life Sciences are one of CSC’s 6 main industry verticals, and form an important part of our Global Revenues BUSINESS SOLUTIONS Chemical, Energy & Natural Resources $1.0B Healthcare & Life Sciences $1.2B Technology/ Consumer
$2.4B Manufacturing/Aerospace & Defense $2.6B Financial Services $2.8B Public Sector $6.7B *CSC: $16.7 B (USD) in revenue, 12 months ended march 31 , 2009 CSC Overview<br>
slide5. Surveys & benchmarking for Pharma & appropriate horizontals
Dedicated IP & Solutions for Pharma
Over 5 500 professionals supporting the Healthcare & Life Sciences Sector
We partner with the Market Leading Business & technology solutions providors
World sourcing & infrastructure
CSC’s Proven Catalyst Methodology for Project & Programme Management Driving revenue in a increasingly complex environment
Business & IT performance improvement
Pricing management
Internationalisation, Merger and Acquisition
Marketing strategy and Patients intelligence
R&D productivity & Speed to Market
Providing improvements in quality and safety
Compliance with all required Standards & Regulations CLIENT
CHALLENGES HEALTHCARE & LIFE SCIENCES BUSINESS SOLUTIONS OUR EXPERTISE CSC helps Healthcare & Life Sciences businesses around the World realise business value by providing transformational solutions that are supported by CSC’s industry, process and technical expertise CSC Healthcare & Life Sciences<br>
slide6. Sales & Marketing solution Overview<br>
slide7. TrueBlue: A Solution to enhance Sales and Marketing Effectiveness of the Pharmaceutical Industry SOLUTIONS PHARMA CSC – TrueBlue – Overview 7 Analytical CRM: Datawarehouse and Business Intelligence solution
Operational CRM: The transactional CRM
Application Hosting
HealthCare Data Bases
Data Validation Services
Commercial Operation in Outsourcing
Market Research<br>
slide8. A Complete CRM Suite: TrueBlue Suite Processes and Departments coverage SOLUTIONS PHARMA CSC – TrueBlue – The Solution 1/9 8<br>
slide9. TrueBlue Operational CRM: Solution Overview SOLUTIONS PHARMA CSC – TrueBlue – The Solution 2/9 9<br>
slide10. TrueBlue Operational CRM: Modules and Functionalities SOLUTIONS PHARMA CSC – TrueBlue – The Solution 3/9 10<br>
slide11. TrueBlue Operational CRM: Business Model behind the CRM SOLUTIONS PHARMA CSC – TrueBlue – The Solution 4/9 11<br>
slide12. TrueBlue Operational CRM: Technological Components behind the CRM SOLUTIONS PHARMA CSC – TrueBlue – The Solution 5/9 12 Trueblue Pharma
Verticalization
Standard
Application Integration Data Base MS SQL Server
Integration Services MS SQL Server MS Dynamics CRM 4.0 MS SQL Server
Reporting Services<br>
slide13. TrueBlue Analytical CRM: Solution Overview SOLUTIONS PHARMA CSC – TrueBlue – The Solution 6/9 13<br>
slide14. TrueBlue Analytical CRM: Business Model behind the CRM SOLUTIONS PHARMA CSC – TrueBlue – The Solution 7/9 14 Siebel CRM, GERS Data, Cegedim solutions, OneKey Cegedem customer database, Pharbase Cegedim customer database<br>
slide15. TrueBlue Analytical CRM: Technological Components behind the CRM SOLUTIONS PHARMA CSC – TrueBlue – The Solution 8/9 15 Integration Staging Reports MS SQL Server
Integration Services MS SQL Server MS SQL Server
Reporting Services Data Mart Analysis OLAP MS SQL Server
Analysis Services<br>
slide16. TrueBlue: A Comprehensive CRM Solution Native Integration between Operational and Analytical CRM SOLUTIONS PHARMA CSC – TrueBlue – The Solution 9/9 16<br>
slide17. Advantages<br>
slide18. SOLUTIONS PHARMA CSC – TrueBlue – Advantages 1/2 18 TrueBlue: Economical, technological and functional benefits<br>
slide19. SOLUTIONS PHARMA CSC – TrueBlue – Advantages 2/2 19 Technological Partnership with Microsoft
Functional and Integration Partnership with CSC TrueBlue: Strong and Reliable Partnerships<br>
slide20. Business Model<br>
slide21. SOLUTIONS PHARMA CSC – Trueblue – Business Model 21 Partnership Business Model<br>