PPT-Introducing Microsoft CRM

Rajinish Menon MBS Partner Lead Microsoft Jan Mohammed GM Quality Solutions for Information Technology Agenda Microsoft Dynamics CRM Overview Features Modules Installation and Deployment . Access data from CRM On Demand in real time with a rich native user experience which will be comfortable and f amiliar to current iPhone and BlackBerry users Innovative P ersonal nformation anager integration gives users integrated access to the inf Each Oracle CRM On Demand customer receives Premier Support from Oracle Software Support a broad set of tools and resources available 247 and Service Level Agreements Global Customer Support Offering Oracle Software Support Included with your subsc Nick Scott | Dynamics CRM Consultant with BKD Technologies. 01 | Course Introduction. Microsoft Dynamics CRM Overview. Nick Scott | Dynamics CRM Consultant . with BKD . Technologies. Module 1: Dynamics CRM Overview. Peter Myers. Mentor. Solid Quality Mentors. SESSION CODE: BIE308. Required Slide. Presenter Introduction. Mentor, Solid Quality Mentors. BBus, MCITP (Dev, DBA, BI), MCT, MVP. 13 years’ experience designing and developing software solutions using Microsoft products. Frank Falcone. Senior Product Manager. Microsoft Dynamics CRM. Truly a ‘Software+Services’ Opportunity - CDN. On-Premise 5 year CAGR = . -2.0%. SaaS 5 year CAGR = . 56.0%. Projected CRM Spending in Canada (Millions). Dynamics CRM Online. V2.27.15. How to use this deck…. Context . for this deck. We are seeing . very strong momentum . . of . Dynamics CRM Online. , particularly in competitive situations against SFDC with . The Future of Nawkaw’s . Customer Communication Support!. What is CRM?. Customer Relationship Management (CRM). is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle.. Traditional Use vs. . A . Development Platform, You Choose. “Our sales people do not follow our defined sales processes”. “Our sales team is too stuck in its old ways to realize the potential of new technology”. Recall. Salesforce. Data to Information. Analytics. Right product. Right time . Right place. Resource Allocation. Customer Satisfaction. CRM. Security, Access Control. IT Efficiency. Salesforce. Limitation. 17 February . 2015. Sage CRM Bootcamp 2015. Agenda. 1.0. Sage CRM 7.3. 1.2. Business Accelerators. 1.3. Mobile Web. 1.4. Sage CRM for iPhone & Android. 1.5. New UI Theme. 1.6. MailChimp Integration. Pricing and Licensing . Training. Ross Dembecki. rossd@microsoft.com. Agenda. About CRM. Microsoft Dynamics CRM. SKU . Design & Pricing. External Connector. Key . Channels. Academic Licensing. Upgrading to CRM 3.0. Why Choose Saleslogix?. Ready to extend, integrate, and customize. Cloud, on-premises, or hybrid deployment options. User empowerment with. Personalized dashboards and interfaces. Traditional Use vs. . A . Development Platform, You Choose. “Our sales people do not follow our defined sales processes”. “Our sales team is too stuck in its old ways to realize the potential of new technology”. Explore the potential of CRM implementations in encouraging customer relations and business growth. Explore the world of CRM to gain insight into strategies benefits, advantages, and the best methods.